SUMMARY:

• I have 30 plus years as a Mainframe Assembler and COBOL Developer working in the Insurance Domain. I’m currently a Senior LIFE - COMM Application Developer with additional previous experience as a Team Lead/Senior Life/70 Developer. I have detailed knowledge of the Policy Administration and New Business areas in addition to the Billing and Collections, Annual Statement, Agency and Policy Exhibit subsystems.
• My experience includes Whole Life, Universal Life, Annuity and Variable Universal Life new product implementation as well as problem analysis and resolution
• I have expertise as a Technical Team Lead charged with managing technical aspect of a critical project involving challenging dimensions as a Technical Team lead for a software consulting company with associates based in India, having high customer visibility such as providing offshore coding solutions and offshore production support.
• I am experienced in the installation of large application software upgrades. Also experienced in testing the installation and resolving unexpected results. His experience includes resources to address production issues after new enhancements had been installed.
• I am experienced in handling the complete system life cycle (SDLC) from Requirement Analysis, Designing, Coding, Testing, to Implementation, and producing after implementation evaluations as needed.
• I have experience in dump reading/analysis, debugging and trouble-shooting. Strong skills working with various debugging tools in the mainframe environment for problem resolution using Xpeditor (Batch/CICS), Intertest, and IBM Debugger.
• My experience includes both Waterfall and to a lesser extent Agile Development Methodologies.

TECHNICAL SKILLS:

• Mainframe z/OS
• VSAM
• DB2 - SPUFI
• MS Office
• OS COBOL II z/OS Assembler
• CICS
• OS JCL/PROCS
• File Transfer Protocol (FTP)
• Life/70
• Confidential
• SCLM
• Changeman
• Endeavor
• Panvalet
• Librarian
• CA7/CA11
• TSO/ISPF
• TOPAZ - Developer Workbench
• Expediter
• Abend-Aid
• File-Aid
• Intertest
• IBM Debug

EXPERIENCE:

Confidential

Sr. System Analyst

Responsibilities:

• Worked on 30-day Notification Project which involved changes to Confidential MAV processing modules LCR03XX as well as Confidential Correspondence changes to process new Correspondence Request.
• Working on a SIA Surrender Charge problem that involved modification in Confidential Cycle Partial Surrender processing to adjust NF 0407 segment ID segment 3207 is positive and adjust corresponding accounting
• Working on a modification to SOA processing involving merging data from Illustrations Platform and SOA extracts prior to sending them to DDP (Print Processing System).
• Determining Root Cause Analysis for issues reported by business area
• Implemented changes to Confidential Cycle and Correspondence Processing to provide calculations and data from Confidential to DDP (Print Processing Software)
• Made changes to Cycle processing to capture data in the Turbo Application Processing Executive and retrieve the same data in Turbo downstream Confidential programs in LCA2200 & LCA3200 series.
• Implemented several work order requests from the Tax Team impacting Confidential to tax interface processing.
• On Call Responsibilities

Tools: Topaz Developer Workbench, Endeavor, Expediter, File-Aid, SPUFI, TSO/ISPF, Service Now

Confidential

Developer

Responsibilities:

• Responsible for attending knowledge transfer sessions as well as setting up the daily WebEx meetings with offshore.
• Responsible for creating the Minutes of the Meeting documents and getting them offshore.
• Reviewed the Documents of Understanding created by offshore for completeness and forwarded them to the clients for their review and approval.
• Responsible for setting up weekly presentations between Confidential onshore/offshore resources and clients SME’s to detail our understanding of the information presented and obtain signoff from the client.
• Generated Business User requested File Passes that were needed to address regulatory requests as well as to determine scope of coverages and or policies potentially impacted by upcoming enhancement requests.
• I worked on incident requests generated by business users to maintain and or change certain data variables on the Policy Master file.
• Resolved incidents that required generating certain transactions that would either correct a policy record or reverse activity back to a certain point and then re-apply transactions to bring the policy correctly forward
• I was a member of the AD116 Development project. This was to create another Universal Life Product. I worked on the VP/MS interface. VP/MS is a third-party calculation engine. I worked on the interface from Client Calculation Modules to VP/MS

Tools: Proprietary Client tool used to generate Policy Administration file maintenance transactions, as well a proprietary Client source management tool. Expediter, File-Aid, SPUFI, TSO/ISPF

Confidential

Consultant - Developer

Responsibilities:

• Responsible for identifying the correspondence that needed changes and to change the verbiage associated as requested. When new variable information needed, implement the coding to place the variable in the document
• Responsible for creating new documents based on client requests and insert appropriate variables.
• Deactivated old correspondence processing but left markers to the replacement correspondence as needed.
• Responsible for modifying the Assembler Programs that accessed the data needed to populate the variable data elements used in the correspondence creation process.
• Created and documented test results to send to the business requestor for review and approval
• Created weekly status reports of work accomplished and expected progress the coming week for management

Tools: Endeavor, Expediter, File-Aid, Abend-Aid, SPUFI

Confidential

Consultant - Developer

Responsibilities:

• Learn about the Ingenium software product
• Participate in project meetings about the required changes and who was responsible for what
• Make minor modifications to the software while waiting for project assignments
• Create weekly status reports of work accomplished and expected progress the coming week for management

Tools: Endeavor, Expediter, File-Aid, SPUFI

Confidential

Consultant - Developer

Responsibilities:

• Understanding the business requirements
• Creating technical specifications addressing the business requirements
• Analyzing the requirement and helping to identify policies that could be used for test cases
• Running test cycles and debugging issues as needed.
• Provided Support to Users and QA
• Responsible for supporting two versions of the same software product as well as handling production support for both versions of the software administration system
• Create weekly status reports of work accomplished and expected progress the coming week for management

Tools: Endeavor, Expediter, File-Aid, Abend-Aid, DOCX

Confidential

Senior Application Developer

Responsibilities:

• Worked on the Master Case Billing Project for Wal-Mart. Changed the way group billing statements were generated leading to extreme customer satisfaction.
• Worked on interface enhancements to the MIB system.
• Created custom interfaces to the AWD workflow environment
• Production On call Support
• Activated and implemented the Cancer Rerate Enhancement
• Worked on and completed over 200 fixes and minor enhancements to the Life/70 Policy Administration software product and mentoring of the team members
• Publish weekly status reports detailing s and expected activity the next week

Tools: Endeavor, Expediter, File-Aid, Abend-Aid, DOCX

Confidential

Senior Developer

Responsibilities:

• Worked on changes to Guideline Premium Calculations with actuarial QA support
• Coded solutions and Installed multiple problem fixes
• Publish status report on a weekly basis to managers along with anticipated goals for the next week and mentoring of team members

Tools: Endeavor, Expediter, File-Aid, Abend-Aid, DOCX

Confidential

Technical Team Leader

Responsibilities:

• Worked on creating KT documents and placing the results into templates used to build a knowledge portal.
• Generated technical specifications from client and sent them to offshore associates for coding.
• Reviewed results of coding efforts and helped coordinate testing and mentoring of the team members
• Handled Production On-Call responsibilities
• Publish executive status report on a weekly basis to Confidential management along with next week plans and risks assessment

Tools: Endeavor, Expediter, File-Aid, Abend-Aid, DOCX

Confidential

Consultant - Developer

Responsibilities:

• Installed Automatic Correspondence Enhancement to automate Letters for Life/70. Modified system to use an orphan agent as servicing agent instead of the C-Trailer Writing Agent.
• Created way to automatically generate payment transactions to Life/70 from an EFT file containing Government Allotment payments.
• Modified Life/70 to handle payment transactions that came from a VANTAGE-ONE interface program and to pass additional data to the MSA interface program help reconcile the payments.
• Modified Life/70 to not allow a currently available VUL Fund to be issued after a fund cutoff date. However, allowed re-issues and Policy Administration Maintenance.
• Installed code to support an Accelerated Term Insurance Rider and Accelerated Death Benefit Rider.
• Handled Production On-Call responsibilities
• Publish weekly status report to management along with anticipated goals for next week as well as risks if any

Tools: Endeavor, Expediter, File-Aid, Abend-Aid, DOCX

Confidential

Consultant

Responsibilities:

• Analyzed current modifications versus new versions of Base Confidential source.
• Applied Confidential modifications into the upgraded Confidential source as appropriate
• Installed software enhancements designed to streamline the nightly batch processing stream (Turbo).
• Installed Online Enhancements to streamline processing that normally would be entered over two to three days into a single day (Online PMR Enhancement)
• Tested the upgraded code with QA and resolved issues as needed. and mentoring of the team members on how to address potential issues with new processes
• Handled Production On-Call responsibilities
• Publish executive status report on a weekly basis to stakeholders along with anticipated goals for the next week and potential Risks if any.

Tools: Endeavor (PDM) Expediter, File-Aid, Playback, Abend-Aid, DOCX

Confidential

Developer

Responsibilities:

• Installed Confidential Online security tables in Online Support Program
• Modified process to use the CICS Terminal ID to go against modified Confidential Security Tables.
• Made several modifications that involved the LUR6600 ( Confidential Guideline Calculation) modules.
• Provided on-call Support.
• Resolved complex technical problems. Was instrumental in having Xpediter Programmer productivity tool introduced.

Tools: Endeavor, Expediter, File-Aid, Abend-Aid, DOCX