Technical Training Senior Advisor Resume
Round Rock, TX
PROFESSIONAL EXPERIENCE
Confidential - Austin, TX
ESM / Security SW Consulting / Training
Responsibilities:
- Provide technical Consulting / training including HPE ArcSight, Atalla and Voltage (Secure Data)
- Including Python scripting, ArcSight Logger, ArcMC, ArcSight Activate.
- Ensure effective delivery of big data analytics solutions to support the highest competence level for better security against current security threats.
- Conduct training and consultation to adjust HPE SW to serve as Cybersecurity shield for customers.
- Development and review of new consultation / training materials by analyzing team member feedback to provide a better return on their investment.
- Advise senior leadership / managers on classroom performance and HPE team member experiences and
- Recommend actions for improvement strategies as SME for Financial / ESM / SIEM products portfolios.
- . Collaborate with Cyber Security Experts, Technical Writers, and Education Services to insure accurate
- Contents are delivered to meet government / local / military / Confidential customer needs.
Confidential, Round Rock, TX
Technical Training Senior Advisor
Responsibilities:
- Deliver technical Consulting / training including Confidential Equallogic, Compellent / Microsoft Networking
- Storage, SIEM / Cyber Security to Confidential customers (Field Engineers/ Administrators), Team members through
- A combination of blended Cyber Security solutions.
- Execute and share best practices for ensuring excellence in consulting / training and performance.
- Ensure effective delivery of training and solutions to support the highest competence given the level of Knowledge and skills.
- Provide consulting / training and adjust materials to better serve as security shield for customers.
- Development and review of new training materials by analyzing team member feedback and providing
- Feedback for recommended revisions to course curriculum.
- Advise senior leadership / managers on classroom performance and Confidential team member experiences and
- Recommend actions for improvement strategies
- Provide subject matter expertise (SME), advice and program delivery.
- Sought after for contributions to the development of new techniques and strategic planning expertise
Confidential, Austin, TX
Technical Instructor
Responsibilities:
- Deliver Microsoft/CompTIA (A+, Net+, MCSA) certification classes including: Windows 2003/2008/2012 server configurations, setting up small to large network infrastructures, XP/Vista, Win 7, 8, AD, DNS, DHCP, TCP/IP, configuring routers, switches, Wireless /CWNA technology, Firewalls, Network software and hardware troubleshooting.
Confidential, Austin, TX
Network Administrator II
Responsibilities:
- Administered the day-to-day operations of a network (Three 300 nodes) including 40 Microsoft Windows ( 2003/2008/2012 ), Linux, and Virtual servers (VMware) including hardware/software troubleshooting, design and implement data connectivity for LAN/WAN/VLAN/WLAN systems
- Managed wireless communication between 3 large campuses (Three 300 nodes) provided network and remote connectivity, Hardware and Software support
- Maintain LAN/WAN network diagrams, installed, designed, configured, and maintained CISCO routers, switches
- Track technical issues and resolve
- Support and maintain both physical and virtual network servers and appliances
- Maintain and troubleshoots the Storage Area Network (SAN)(HP storage works)
- Administered AD, DNS, DHCP, VOIP,VPN, MS SQL 2008, Exchange server 2010
- Perform daily server tape backups
- Administered Lansweeper, McAfee e-policy orchestrator centralized tools to manage all issues, manage firewalls and network security
- Provided services and support to consultants/web developers/software engineers providing internet and intranet user support.
Confidential - Austin, TX
Network Administrator
Responsibilities:
- Designed, implemented, troubleshot, maintained and evaluated Microsoft Win. 2008 / SBS 2011 multi - servers for clients, including server configurations (AD, DNS, DHCP), Exchange 2010, Share point 2010 Network system servers, CISCO routers, switches, as well as Internet and Internet security including firewall installations, virtual network servers (VMs).
- Supported Vista, Win 7 /Win 8 configurations by providing desktop support & deployments.
- Provide leadership for short- and long-range planning for all technology initiatives: vision, goals, program objectives/strategies/activities, infrastructure, training, budgeting, and collaboration with others teams.
- Manage, configure and troubleshoot MS SQL 2008
Confidential, Fort Hood, TX
Lead Microsoft Instructor /Advisor
Responsibilities:
- Provide consulting / training of Microsoft Windows 2003/2008/CompTIA certification classes, including server configurations, setting up small to large network infrastructures customized for the military/DoD regulations, Vista, Win 7 configuration/Win 7 Enterprise desktop support, AD, DNS, DHCP, TCP/IP, configuring military class routers/switches, Network Security, Firewalls, Network software and hardware troubleshooting.
- Designed and built Networking lab environments on which Soldiers could learn and practice.
- Manage CISCO routers, switches
Confidential, Austin, TX
IT Manager / Network Administrator
Responsibilities:
- Administered multiple Windows 2003/2008 Enterprise servers (two 350 nodes) and Exchange (2007), Multi File Servers (Data and Financial data), Email Security, CICSO PIX Firewall, Video/Audio presentation server on LCD TV’s, Worldwide email coverage, AD, DNS, DHCP, TCP/IP, XP/Vista/Win 7. Provided connectivity to other distant offices / Networks.
- Managed centralized antivirus, backup system, VOIP Nortel phone system and Sonitrol smart card security system, HQ office / Factory PC/Laptops, hardware/software /Wireless installations and network troubleshooting. Manage CISCO routers and switches
Confidential, Austin, TX
Network Administrator
Responsibilities:
- Administered multi Windows 2000/2003/2008 servers (local and international) and Exchange (2003, 2007), Disaster recovery, Email Management Suite (EMS), Email Archiving, Email Security, Crisis Management Alerting (CMA), Emergency notification systems for worldwide companies, XP/Vista, AD, DNS, DHCP, TCP/IP, Email systems, VMs, Exchange security, hardware/software installations and network troubleshooting.
- Managed and SAP applications, Sales-Force online applications.
Confidential, Austin, TX
Systems Administrator
Responsibilities:
- Administered a 60+ users (local and remote) Defense Contractor LAN/WAN/SAN (Windows 2003 servers,
- Exchange 2003, Multi-Firewall servers, Web servers, XP prof.), Active Directory, DNS, DHCP, WINS, troubleshoot HW/SW/SAN/NAS issues including numerous SW applications, security policies, Routers, Hubs and Switches. E-mail (MS Outlook 2003), Wireless web access, Internet, Backup systems per ITAR and Federal specifications.
Confidential, Austin, TX
Network Administrator, Lead Instructor
Responsibilities:
- Administered a 20+ users multi Domains LAN/WAN/SAN (Windows 2003 servers, multi DNS servers, DHCP, Switches, Routers, Firewalls, Windows 2K prof./XP Prof. clients), Wireless Network, Active Directory, troubleshoot HW/SW issues including numerous SW applications, Routers, Hubs and Switches. E-mail (MS Outlook/Exchange 2003), Internet, Internet security, anti-virus systems, Backup systems, Setup, configurations and numerous applications
- Led a team of IT instructors.
Confidential, Austin, TX
Network Administrator, IT Manager
Responsibilities:
- Administered a 35+ users multi Domains LAN/WAN (Windows 2000/2003 servers, multi DNS servers, DHCP, Switches, Routers, Firewalls, Windows 2K prof./XP Prof. clients), Wireless Network, Active Directory, troubleshoot HW/SW issues including numerous SW applications, Routers, Hubs and Switches. E-mail (MS Outlook), Internet, Internet security, anti-virus systems, backup systems, setup, configuration as well as numerous applications.