Network Administrator Resume Vienna, VA - Hire IT People

TECHNICAL SKILLS:

Operating Systems: Windows, Mac, Linux, Android SDK

Programming: Java

Tools: & Technologies: Windows Servers 2012, PowerShell, Android Studio, VMwareVirtual Box, Eclipse, GitHub, IntelliJ IDEA, Genymotion

Network Services: DNS, FTP, VPN, Routing, HTTP

Web: Hosting cPanel, Website panel

LAN Technologies: Ethernet, VLAN

WORK HISTORY:

Confidential, Vienna, VA

Network Administrator

Responsibilities:

Analyzed and assessed LANs using numerous network monitoring tools
Support Cisco, Palo Alto, Juniper, Brocade, Windows and Bluecoat servers and appliances
Tier III support Actively participated in numerous exercises to further enhance unit network troubleshooting
Consistently met or exceeded LAN/WAN goals set forth by the Network Operations Center.
Trained new employees in the basics of networking, protocols, and network monitoring tools and virtualization software
Assisted over 100 users in technical issues ranging from basic operating system troubleshooting to access control lists and router configuration
Maintained over 100,00 dollars’ worth’ of equipment, and streamlined inventory processes conducted by unit superiors
Provided Network support in Virginia through numerous scenarios and challenges. Cisco Routers and switches
Router Configuration, Switch configuration, Modems, Multiplexing, COMSEC, VPN, VoIP(Avaya x one agent, Firefly), LAN/WAN, IP PBX, Cabling, Firewalls, DNS/DHCP SMPC and SolarWinds, TACLANES
Handled 100 - 2,000 end users to provide help desk and desktop computer support which includes: diagnosing and resolving any workstation OS software or standard application software
Managed user accounts and permissions on enterprise network defense sensors and scanners
Assisted Maintain Network defense systems
Assisted with maintaining a network defense test environment to evaluate new applications, signatures, rules, filters, and configurations of managed network defenses systems
Assisted in creating, maintaining, and refining network flow diagrams
Implement symmetric and asymmetric encryption solutions
Utilize syslog, BIND, Password Tool

Confidential, New castle, DE

Systems Administrator

Responsibilities:

Troubleshoot issues with the website, analyze user software against requirements and troubleshoots users internet and connectivity issues
Maintained LANs and system level wide area networks
CRM - Service Now used for escalations
CMS Supervisor R8 - I used to monitor agent status
Citrix Receiver - Used to login remote
SBM - State Based Marketplace used to submit marketplace request
Microsoft Office Communications Server 2007 R2 used to communicate with incident team
Avaya one x agent - VOIP used remote
Java Performance Optimizer - Used to check issues with Java or versions
WebEx - Used to screenshare and resolve issues
ReTEM - Real-Time Expertise Manager - Used to chat and quickly resolve issues or get to right point of contact
Import and Export files.
Log in using multi-factor authentication.
Diagnoses user error vs. application error.
Create Access Profiles and assign profiles to users in Citi Direct.
Create & Modify of libraries.
Analyze and replicate issues dealing with user entitlement and application errors utilizing demo accounts.
Create users and other system administrators in Citi Direct.
Run reports and inquiries.

Confidential

Junior Android Developer

Responsibilities:

Application testing, debugging, and troubleshooting.
Work long hours without losing patience and enthusiasm.
Conceptualized, designed, developed and deployed applications for Android based mobile phones.
Developed update patches, modules and components to mitigate security risks
Responsible for application/system dependencies and deliverables.
Partnered with product management team to create road map.
Built apps that communicate with RESTful and JSON services.
Monitored using DDMS console.

Confidential, Newark, DE

Client Mgmt Intmd Advocate

Responsibilities:

Analyze and replicate issues dealing with client entitlement and application errors utilizing demo accounts.
Own up-training by reviewing functionality documents, and scripts.
Customer service, relationship and account management.
Provides end-user troubleshooting and support.
Provides phone and help-desk support for local off-site users.
Applies diagnostic techniques to identify problems.
Train clients on all application functionality

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Network Administrator Resume

Vienna, VA

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