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Information Security Analyst Resume

MD

PROFESSIONAL SUMMARY:

  • A Cyber Security professional experienced in vulnerability management, security control implementation, assessment and authorization, POA&M management, continuous monitoring, and Risk Management Framework, Authentication & Access Control, System Monitoring and Regulatory Compliance in accordance with Confidential, Confidential and industry best security standards.
  • Dynamic IT professional with the ability to adapt well to changing environments and interact well at all levels.
  • Proven ability to lead and direct, solve problems creatively, and make strategic decisions in fast paced environments .
  • Skillful in preparing Authorization Package - SSP, SAR and POAM.

PROFESSIONAL EXPERIENCE:

Confidential, MD

Information Security Analyst

Responsibilities:

  • Reviewing, maintaining, and ensuring all Assessments and Authorizations (A&A) documentation are included in system security package.
  • Ensure Implementation of appropriate security control for Information System based on Confidential Special Publication rev 4, FIPS 200, and System Categorization using Confidential, and FIPS 199.
  • Review and update remediation on (POAMs), in organization's Cyber Security Assessment and Management (CSAM) system. Work with system administrators to resolve POAMs, gathering artifacts and creating mitigation memos, residual risk memos and corrective action plans to assist in the closure of the POA&M.
  • Assess program and security controls using Organization IT security Policy Handbook and Confidential Special Publications to provide information necessary to determine their overall effectiveness
  • Analyses scan results and document findings in POA&M.
  • Collaborate with system administrators to remediate (POA&Ms) findings. Ensure vulnerabilities and risks are efficiently mitigated in accordance with the organization continuous monitoring Plan.
  • Monitor controls post authorization to ensure continuous compliance with the security requirements.
  • Identify new, maintain and disposal of information system inventory in accordance with established policies and procedures, ensure accurate configuration management and property accountability.
  • Modify and maintain procedures, operational process document, change control document, operational checklist, detailed system specifications and procedures.
  • Develop training materials for employees on data protection.
  • Conducted security assessment interviews to determine the Security posture of the System and to develop a Security Assessment Report (SAR) in the completion of the Security Test and Evaluation (ST&E) questionnaire using Confidential SP A required to maintain Company Authorization To Operate (ATO), the Risk Assessment, System Security Plans, and System Categorization.
  • Exposed to Vulnerability scanning and assessment tools such as Retina, Nessus and CSAM.

Confidential, MD

Client services Representative/Relationship Banker

Responsibilities:

  • Create a connection and develop rapport with customers to provide outstanding, personalized service.
  • Listen carefully and connect with customers to understand their top financial priorities and to uncover products and solutions that will benefit them.
  • Ensure customers/clients are quickly connected to the appropriate teammate with the expertise to meet their needs.
  • Meet or exceed sales goals by influencing customers to learn about products/services that will benefit them.
  • Build, develop and maintain partnerships with teammates and specialists to maximize effectiveness and serve customers.
  • Accurately and efficiently process transactions such as customer deposits and cashing checks.
  • Assist customers with inquiries and/or problem resolution in a professional and composed manner, and escalate to manager as appropriate.
  • Inform and educate customers on how to conduct simple transactions through self-service technologies.
  • Follow established policies, procedures and guidelines to protect both our customers and Confidential .

Confidential

Information Technology Specialist/Admin

Responsibilities:

  • Negotiate commitment time, technician access arrangement and handle any customer that may be irate or dissatisfied with service.
  • Provided base level IT supports to both internal and external arenas.
  • Logged all complaints and inform customers about issue resolution progress.
  • Assigned issues to appropriate support group for thorough support and prompt resolution.
  • Researched and analyzed Business, Technical, Functional and User Interface requirement of a project.
  • Created test scenarios, test conditions and expected results and test cases.
  • Executed test scripts and document results.
  • Logged defects and verify defect fixes.
  • Supported users having data and network connectivity issue.
  • Monitored network performance and troubleshoot problem areas as needed.
  • Provided first level support to customers before escalation.
  • Active Directory and Exchange user support
  • Installed, configured and troubleshoot software

Confidential, MD

Information technology specialist

Responsibilities:

  • Ensured all required software is loaded, the configuration optimized, and memory management accomplished so that each users' system performs optimally.
  • Designed, installed, and maintained domain controllers, backup systems, network accessible storage, routers, switches, virtual environments, tape libraries and endpoint systems.
  • Coordinated and implements future systems, equipment, and software upgrades to accommodate growing needs and current technology trends.
  • Coordinated and implements future systems, equipment, and software upgrades to accommodate growing needs and current technology trends.
  • Performs system analysis for determining software and hardware requirements and specifications.
  • Provided operational advice, support and technical training to users about security and data file access restrictions for systems.
  • Research, evaluate and provide feedback on problematic trends and patterns in customer support requirements.
  • Created and maintain documentation on IT systems and infrastructures to include configuration standards, diagrams, and historical and trending information.
  • Documented system administration standard operating procedures.

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