Director Of Infrastructure/computer Operations/disaster Recovery Resume
Secaucus, NJ
SUMMARY:
- Broad - based executive with over 25 years of success in optimizing value and performance of IT strategies to support corporate goals.
- Technology visionary with complementary skills in business management, finances, IT automation, reliability, operations and PCI/SOX compliance.
- Strategic IT Executive credited with building strong cross-departmental business relationships and delivering creative solutions that drive business performance.
- Successful in leading teams to achieve best-in-class solutions through core ideologies focused around guest service.
- Outstanding at strategic planning, organizational development, problem solving, and negotiating skills.
- Designed Multi Country Datacom/Telecom strategy
- Initiated an MIS Steering committee to facilitate better interaction with the Development staff and create a more focused MIS Team
- Designed and implemented a strategic IT Infrastructure, with a redundant and automated environment
- Drove growth of IT technology to support the growth of the company from $180M to $3B
- Spearheaded the development of a broad based IT Security initiative to become SOX and PCI compliant
- Designed and implemented both High Availability and Mirrored solutions for Corporate Systems
- Created a fault tolerant Networked environment with primary and backup Internet access
- Implemented a Tintri SAN solution for both Corporate and DR co-location.
EXPERTISE IN:
Technology Strategy and Investment / ERP Implementation / IT Budgeting / Disaster Recovery / 24 X 7 Data Center Operations / Vendor Contract Management / Integrations/ System Automations / IT Security / Systems Alert Monitoring / Strategic Alliances / SOX - PCI Compliancy/ Capacity Planning and Growth Strategies
TECHNICAL SKILLS:
SUPPORTING APPLICATIONS EXPERIENCE: VMWARE, AIX, MIMIX, Infor M3 ERP, Solar Winds, PKMS, WMI, Airwatch, Windows, JDA MMS & Retail Ideas, Arthur, BPCS, CLP, RPG, WEBSPHERE, BRMS, ROBOT, STATUS, V7R1 OS/400, DB2, .NET, NCR and CRS POS, HPOV, ORACLE, Tidal EJS. QRADAR, Demandware, BRMS, Veritas Netbackup, FDMS and other Bank file transfer protocols.
HARDWARE EXPERIENCE: IBM, I&P Series, UNIX, HP Proliant, Tintri SAN, 390 IBM Mainframe, Liebert Confidential, CISCO 2900 Switches, 3494 tape library, Unitrends B/U, 3592 Tape Drives, Palo Alto 3050, Fortinet Fortigate 800c Firewall, IBM Blade Centers, Hitachi Data Storage Systems, JuniperVPN/SSL Appliance, Cisco Network Components, FM-200 Fire Suppression Systems, APC Symmetra Confidential .
PROFESSIONAL EXPERIENCE:
Confidential, Secaucus, NJ
Director of Infrastructure/Computer Operations/Disaster Recovery
Responsibilities:
- Performed a Data Center build out for the new Corporate office, which included FM - 200 Fire Suppression system, Confidential and Confidential
- Implemented a 4GLTE wireless network in all stores with primary access for both stores and customers
- Created, implemented and tested a Disaster Recovery plan
- Member of the Corporate I.T. Steering committee
- Installed an IPAD in each store
- Created and implemented a Change Management procedure for change control
- Responsible for monitoring all systems on a 24x7 basis
- Responsible for PCI compliancy and audits
- Responsible for all Capacity Planning as it pertains to the Data Center and the Iseries
- Responsible for overseeing a outsourced a VoIP PBX implementation
- Responsible for the IBM I and P Series systems at both corporate and off-site DR facility
- Developed and implemented policies and procedures for all IT related guidelines.
- Implemented an asset management system for all H/W & S/W resources.
Confidential, Long Island City, NY
Directory of Infrastructure/Data Centers/Computer Operations/Disaster Recovery
Responsibilities:
- Responsible for managing all aspects of a 24x7 I.T environment for a multinational Retailer including Corporate, several warehouses and satellite offices
- Responsible for the management of a Disaster Recovery Co-location site
- Member of the Corporate I.T. Steering committee
- Responsible for SOX and PCI compliancy
- Responsible for the Data Center and all of its components including street Power, Confidential, AC and Fire Suppression System
- Responsible for all Capacity Planning as it pertains to the Data Center and the Iseries
- Responsible for the IBM I and P Series systems at both corporate and off-sire DR facility
- Implemented several automation processes utilizing ROBOT Reports, ROBOT Job Scheduler, ROBOT Alert and ROBOT Save
- Created support SLA’s and Weekly and Monthly matrix’s to perform SLA adherence tracking
Confidential, New York, NY
Directory of Data Centers/Computer Operations/Disaster Recovery
Responsibilities:
- Responsible for a 24x7 Computer Operations/Help Desk staff
- Responsible for the Data Center and all of its components including street Power, Confidential, AC and environmental controls
- Responsible for the 24x7 support of all Distribution Center technology and User issues
- Responsible for all Capacity Planning as it pertains to the Data Center and the Iseries
- Solely responsible for the Iseries and performing all OS/400 Version, H/W and S/W Upgrades
- Implemented several automation processes utilizing ROBOT Reports, ROBOT Job Scheduler, ROBOT Alert and ROBOT Save
- Created support SLA’s and Weekly and Monthly matrix’s to perform SLA adherence tracking
- Created a MIS Steering committee that meets with all Business owners and prioritizes projects based on ROI
- 24x7 Systems Staffing and monitoring
- Corporate Security Officer
- Responsible for PCI Compliancy and policy creation
- Performed an implementation/upgrade to an Iseries LPAR environment, running JDA
- Researched third party DR vendors, then created and tested the company’s first Disaster Recovery Plan
Confidential, Carlstadt, NJ
Directory of Data Centers/Computer Operations/Disaster Recovery
Responsibilities:
- Performed a $6mm upgrade to the existing 5,615 SQ.FT. Data Center, ensuring a highly available corporate environment for all Systems and infrastructure
- Designed, tested and implemented an On-Line Operations Task Manager. This form ensured that all Operations Tasks were performed on a timely basis and also kept track of all System procedure SLA’s
- Implemented a Neteeza Data Warehouse/BI solution
- Implemented a Tidal job scheduler System
- Participated in bi-annual Disaster Recovery Test
- Implemented a System Log tracking System for PCI compliancy from QRADAR
Confidential
Senior Technical Director
Responsibilities:
- Challenged with improving operational efficiency of the IT department and transitioning from traditional “MIS isolated/process-focused” operations to one, which is guest centric. Successfully demonstrated continuous improvement in departmental effectiveness through a focused core ideology program centered on guest service, mentoring and retaining staff
- Designed, organized and successfully executed strategic departmental reorganizations to more effectively marry the IT department with the business and maximize staff competencies
- Created Policies and Procedures required to achieve SOX/PCI compliancy
- Lead member of three person executive team researching, designing and developing a formal corporate Information Technology Strategic Plan. This comprehensive plan details a blueprint of current and future functionality by business area, infrastructure direction (technology, hardware platforms, software development platforms, network, database management, etc.) and corporate considerations
- Successfully integrated, managed and tested the company’s first Disaster Recovery Plan
- Solely responsible for the management and direction of all Company Systems, including all AS/400-Iseries Systems and over 100 Network Servers running various Applications. Including Capacity Planning, Upgrades, High Availability and Backup and Recovery
- Lead IT member on the Company’s SOX and PCI Committee’s and I continue to be the Lead IT member for all past and future IT and Financial audits
- Solely responsible for the IT department’s Capital and Expense Budget. I create the annual budget and I am responsible for weekly forecasts and budget adherence
- Other large scale projects include: Lawson finance and human resources system integration with JDA MMS ERP, electronic gift card integration (Stored Value Systems), debit card integration, in-store guest fulfillment system, and loss prevention data warehouse integration (Retail Expert)
- Implemented a 2TB Data Warehouse solution
- Implemented a 38TB LPAR AS/400 solution
- Awarded the company’s “Most Valuable Player” in November 2004
- Company’s Security Advisor since 2005, overseeing Security for all Systems and Application
- Responsible for all Datacomm, Telecomm, AS/400, SAN and 100+ Network Server Infrastructure at both the Stores and Home Office
- Responsible for the support of multiple Distribution Centers across the U.S. utilizing a third party conveyor System running on the Corporate AS/400 and their own local RS/6000
- Hardware knowledge of: Multiple AS/400 LPAR environments. 100+ Network Servers utilizing several S/W packages, HP SAN, WATCHGUARD Firewalls, CISCO Routers, and ARCSERV Backup System. BRMS, 3592 and 3494 AS/400 Tape Drives/Silos
- Implemented a High Availability solution for all AS/400 Systems
- Implemented a VOIP/IPT solution for both a Test Store and Home Office