SUMMARY:

• Provide technical leadership for project planning, architecture specification, and implementation planning for systems and applications. Provides input on long term strategies regarding network design and architecture
• Develops or reviews technical documentation, statement of work or method of procedure documentation.
• Performs system performance and capacity analysis. Provides plans for issue resolution.
• Acts as a higher Tier support resource to troubleshoot and resolve complex network and systems related problems to ensure minimal disruption of critical applications.
• Serve as expert for assigned applications. Configure, program, document, install and maintain UNIX operating systems (Linux, Solaris).
• Authorize system upgrades based on evaluation and testing and release cycle following the approved Time Warner Cable Change Management Process.
• Provide systems and applications support which includes MAS, and engineering for the Sun Solaris platform and Linux based platforms. This role is a combination of advanced systems administration and systems engineering.
• Understanding of shell programming (Borne shell, C shell, and/or Korne shell), knowledge of PERL and must be able to configure, program, install and administer a variety of UNIX services and server applications.
• Create, write and maintain scripts and programs to perform system administration tasks such as system error reporting, backups, utilization rates, and capacity, security checks, etc.
• Manage performance, reliability and security on UNIX systems.
• Maintain video source mapping, content encryption, and channel lineups for digital services.
• Maintains Video on Demand and Pay Per View offers, including special event and special interest programming packages.
• Interface with various departments with various technical levels as a technical leader to coordinate service activation and troubleshoot product performance issues, including Billing/IT, Marketing, Corporate, Customer Service, Technical Operations, Engineering/Maintenance, equipment vendors and contractors.

SKILL:

• Networked applications
• Linux /Unix Specialist
• Splunk
• Networking
• Solaris
• Technical Writing Skills VMSS
• Systems Analyst
• System Security
• Project Management

EXPERIENCE:

Systems Engineer

Confidential, Englewood, CO

Responsibilities:

• Strong knowledge and experience with various networking protocols such as TCP/IP, SNMP, HTTP, FTP, SMTP, SSH, Telnet and extensive knowledge of and experience with UNIX operating systems, utilities, tools and applications is required.
• Experience operating a Scientific Atlanta DNCS system and Video on Demand systems in an ISA environment is desirable.
• Experience maintaining critical Linux, Sun Microsystems and Microsoft Windows servers and networks, including expert knowledge of UNIX operating systems and solid troubleshooting skills.
• Knowledge of database implementation, administration and maintenance is desirable.
• Experience in all Microsoft Office Software products, with excellent word processing, spreadsheets, presentation and database skills.
• Must possess extreme attention to detail, be an independent, self - motivated worker and have the ability to manage multiple critical projects simultaneously while maintaining excellent performance and results.
• Excellent communication skills.
• Excellent Project Management skills. Experience leading complex critical implementation or trouble resolution efforts
• Ability to handle various tasks simultaneously, organize, prioritize, make decisions and work efficiently and effectively under deadlines.
• Ability to be watchful, anticipate and act quickly with good judgment. Ability to think through a complex engineering problem, analyze and break it down into parts to resolve or perform timely engagement of needed support resources.
• Anticipates problems and creates or devises plans to rectify situations while displaying good judgment.

Engineer Consultant Network & Operations

Confidential, Temple Terrace, FL

Responsibilities:

• Create documents to implement working procedures Video Integration - Mpeg mapping and configuration
• Solaris/Linux Servers
• Create software delivery documentation VMS/Legacy/Cisco Code Download - VMS /Legacy/Cisco platforms
• Server Integration - Solaris and Linux
• System Configuration - NE2K/SEM/RADD/DAC
• Verification Process - Health Check of Processes
• Support Analyst - Linux/Unix/SQL
• DAC specialist - Delivery content on Motorola/ Confidential platform Head End Support - SEM/NE2K/OM
• Vendor Support - Set top box and software delivery Project Management

Systems Analyst

Confidential, Horsham, Pa

Responsibilities:

• Support Analyst - Linux/Unix/SQL
• DAC specialist - Delivery content on Motorola/ Confidential platform Head End Support - SEM/NE2K/OM
• Vendor Support - Set top box and software delivery Project Management
• IT support analyst - Supported Confidential platform for the guide Internal support for Confidential magazine
• Created the template for the magazine on a weekly basis Unix Support scripting systems backups systems maintenance

Systems Analyst

Confidential, Radnor, Pa

Responsibilities:

• IT support analyst - Supported Confidential platform for the guide
• Internal support for Confidential magazine
• Created the template for the magazine on a weekly basis
• Unix Support
• Maintaining scripts systems backups systems maintenance
• Verified details of transactions, including funds available
• Open and assign vendor accounts
• Journal adjustments at end of accounting period
• Batch entry
• Managed single copy sales accounts