Datacenter Services Administrator Resume
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PA
SUMMARY:
Performed all the functions of a Senior Computer Operator and provided datacenter administrator support to a wide range of business units. Responsible for administering a wide range of applications including Oracle, iSeries, Web mail, Workforce, Performance Management as well as LMS). Other applications and software were LIMS, Checkpoint, Trackwise, HP Insight, Orion Solarwinds, VMWare CMMS, EMpower, Cars, Documentum, Knowledge Tree, Training Partner, TotalChrome, GxPharma, NuGenesis. Responsible for solving VPN connectivity problems.
PROFESSIONAL EXPERIENCE:
Confidential, PA
DATACENTER SERVICES ADMINISTRATOR
Responsibilities:
- Performed all the functions of the Senior Computer Operator while performing additional responsibilities of a Datacenter Services Administrator
- Ensured all systems as well as critical production servers were fully functional, including the company’s Confidential location as well as other remote sites throughout the world.
- Resolved disk space issues on both servers as well as desktop systems, using the application monitoring tool Confidential to ensure that all the system applications were processing correctly; answered the phone for any issues that required assistance from the Confidential Center.
- Used Solarwinds on a daily basis to monitor the corporate network in order to detect, diagnose, and resolve performance issues before any outages occurred.
- Handled Active Directory requests to authenticate and authorize users and computers within the corporate network.
SENIOR COMPUTER OPERATOR
Confidential
Responsibilities:
- Ensured all nightly job batch processes were initiated on time and completed successfully.
- Oversaw the data centers’ hardware as well as software applications to ensure top performance and stability at all times.
- Identified and assisted in resolving any critical problem which arose.
- Monitored Oracle and AIX script processes via the AppWorx software application which was used for monitoring and diagnosing issues with modules within the nightly Appworx chain.
- Performed full and incremental system backups nightly on the AS400 iSeries and iSeries systems.
- Used Optio print manager for invoice and credit memo processing.
- Worked with the Tivoli Storage Manager for daily database backups and restores as well as tape inventory control.
- Monitored all UNIX backups using replication manager software.
- Created several floor plans for the Confidential as well as the Privet Road Data Centers using Microsoft Visio.
- Kept the staffs on call work schedule, inventory listings, tape backup log listings, data center backup procedures, system IPL procedures and multiple other forms.
- Functioned as the point of contact for the service desk from 20:00 until 7:00 AM and was responsible for unlocking accounts and resetting passwords for Windows, Oracle, Lotus Notes, Webmail, and LMS, accounts and many other applications.
- Other applications and or/software used daily are were Lotus Notes, FaxSys, Microsoft Excel and Word as well as Roxio Easy CD Creator for Confidential .
- Assisted the PC Technicians with several tasks such as Ghost Imaging on laptops and desktops, performing system safeguard installs, PC and terminal relocations,
- Performed Confidential system cleaning, and many hardware and software upgrades.
