PROFESSIONAL SUMMARY:

• A Managerial Telecom - Network / I.T,Security Professional with several years of Management Telecom - Networking experience, in the Management
• Design and Implementation of scale-routed/switched Network Project Management in the Enterprise and Service Provider Markets, coupled with Confidential / Confidential - voice, Confidential and data.
• Additionally, in possession of several years experience in Network Engineering, Management, Operations, Pre/Post-Sales and Network Consulting roles.
• Keen interest in IoT as well.

TECHNICAL EXPERTISE:

IT Security: Confidential - Active Watch/Threat Manager) Ethernet/Optic (LAN, WAN, NAS and SAN

Topologies. Routers/Switches: Cisco ( series & ASA Firewall) Ciena Lightening Edge (LE), Foundry (Big Iron), Brocade (SAN). NetScaler, Extreme, NetApp (NAS) ProCurve, 3Com and Enterasys routers and switches.

Broadband Technology: Next Generation Networks - Data, VoIP and Confidential convergence via first/last mile Optical Ethernet over IP FTTx, FSO, HFC and xDSL - ISDN solutions.

WAN Topologies & Protocols: Satellite Telemetry, Confidential, DWDM, ATM, Gigabit Ethernet, and Frame Relay. TCP/IP, NAT, L2L-IPSEC, MPLS, VPN, RIP, EIGRP, BGP, VPN, ISDN, Fibre Channel, FDDI, HSRP, ESRP, and OSPF.

Software: MS Project, Windows Server 2010, Active Directory, Exchange.

Network Management and Test Equipment: Tektronix Oscilloscope, Agilent Counter, Acterna 2802 Test Pad, General Data Block Error Detector and Transmission Test Set, Ixia’s - IXChariot Traffic Generator ( Confidential, Voice and Data), Solar Winds, Wire Shark, Confidential, Fireberd 6000, AdTech, Confidential OpenView, Vivinet VoIP Assessor, Cisco, Ad Tran, Nortel, Sniffer, and Fluke.

Security: Confidential Intrusion and Vulnerability System, with a working knowledge of Cisco ASA Firewall basic configuration/monitoring commands and NetCache Appliances.

Design and Drawing Software: Visio and AutoCAD.

EXPERIENCE:

Confidential, Houston,TX

Team Lead, Security Operation Services - Operations Manager

Responsibilities:

• Serve as Team Lead/Operations Manager for a team of eight (or more) Technical Security Analysts within the Cyber Security arena for Corporate Customers.
• Operate as an emergency escalation point of critical issues regarding our product that may affect their customer experience issues to Engineering, Customer Delivery and Data Science.
• Manage Projects focused upon Pro-Active product and Service enablement.
• Work with other Confidential Departments to communicate customer issues.
• Measure and report on various team productivity Metrics on a daily, weekly and monthly basis, for the Service Delivery Organization.
• Managerial duties also included identifying and implementing methods to improve my team’s productivity.
• Responsible for delivering, implementing, and continual improvement of the Customer Framework, as well as other duties as assigned to ones self.
• Lastly, as Team Lead/Operations Manager, develop and write Performance Plans, Appraisals and if need be, execute disciplinary action for my Technical Service Team direct reports.

Confidential, Houston,TX

Technical Services - Operations Manager

Responsibilities:

• As Operations Manager (and project manager), oversaw the team Planning, design, programming, installation and maintenance of large-scale telephony projects ( Confidential ) as well as data communications and security projects, both wired and wireless within a Cisco routed environment. Other frequent projects included providing Video
• Streaming and web broadcasting) along with providing Network Television and Cable broadcasting communication connectivity to the Confidential Carrier Network.
• Managerial duties also included providing Event Customers with Telecom Carrier Services along with single line, multi-line and ring down telephony services.
• All services provided required deal negotiations with vendors and suppliers as well as working with facility electricians and Utility Service Providers.
• Lastly, as Operations Manager, develop and write Performance Plans, Appraisals and if need be, execute disciplinary action for my Technical Service Team direct reports.

Confidential, Houston,Tx

Communications Controller

Responsibilities:

• Serve as a technical point of contact in an on-console MPLS environment to ensure the continuity, availability and integrity of Mission Control Center data communications circuits, processing and distribution systems required for unmanned satellite, Space Shuttle and International Space Station (Ku-Band/S-Band Satellite & Router) testing, simulation and mission support activities.
• Confidential OpenView ( Confidential ), Tivoli, Fireberd test equipment and numerous proprietary Confidential engineered tools are used as an alert/management tools to take appropriate configuration and preventative measures within a Juniper, Cisco, Multicast/Windows and Linux OS environment.
• Duties also include constant interaction with Confidential 's Global I.T. Security Team to prevent Firewall Intrusion/Vulnerability.
• Coordinate, control and monitor the configuration/operation of all Voice, Confidential Video and
• Act as technical representative at meetings, conferences or working groups related to maintaining or updating a flight-ready system and provide technical presentations when required using ViSio and MS Power Point.
• Review MCC hardware requirements and originate Support Requirements against delivered systems to correct Communications Control Facility inadequacies utilizing Bert testers and Acterna 2802 Test Pad Traffic generator Planning Tools.
• Participate in the training of Communication Controller trainees in assigned areas of the Operations Support Team Certification Plan.
• Perform integrity testing on Mission Control Center internal and external data communications circuits, satellite links and equipment to support scheduled and non-scheduled Space Shuttle/Station related operation testing, simulation and mission support.
• Identify data communication circuit and equipment problems, then initiate and lead fault isolation efforts until resolution.
• Communicate status of communication circuits and satellite links to Mission Representatives, Ground Control and other participants within the Confidential Communications Network during Shuttle and Space Station related activities.
• Maintain detailed Console Logs and Procedure Documentation.

Confidential, Houston,Tx

Network Architect

Responsibilities:

• On a team that plans, designs and implements converged network technology architecture to support current and future communication network requirements for Confidential . Duties include: Assessment and documenting Client networks; Evaluate and recommend technologies to improve network communications
• Creation of Project, Test and Implementation plans and provide Clients with implementation assistance.
• Performed as Network Planner and Project Manager for broadband Confidential, VoIP and Data project for approximately 16 partnered Minnesota Confidential ’s using MS Project to keep all on schedule. Confidential Project 20Gig Fiber Optic ring design via ViSio software.
• Wrote Test Plans for a Cisco 20 GigE backbone (Cisco 7600’s) using Ixia and Vivinet VoIP Assessor tools to determine network readiness, as well as creation of the network Implementation Checklist via MS Excel.
• Performed security Vulnerability and Intrusion Assessment for Major Food Chain in Mexico using the Confidential Security Appliance to detect, and then create a more secure Network Security Design via Cisco ASA firewall ( utilizing basic Cisco configuration commands to produce policies, Confidential 's, log files and the like).
• Node potential vulnerabilities and Intruders were detected, allowing new firewall and access list rules to be implemented as a preventative tool.
• Utilized Solar Winds software to make their enterprise nodes, circuits and microwave/radio circuits manageable.

Confidential, Houston,Tx

Telecommunications Auditor

Responsibilities:

• Provide global support to multiple customers and Telecom Carriers, primarily to improve telecommunication design services delivered (both voice and data).
• Audit installed voice and data telecommunication services to identify opportunities that will lower cost expenditures and/or improve upon the technologies in place.
• .Provide Technical consulting to customers on recommended services and manage agreed upon service changes.
• Execute traffic engineering studies for either simple and complex voice or data models to better design and engineer the corporate network.
• Negotiate and analyze telecommunications contracts, tariffs and service records to identify potential problem areas regarding charges or service terms and interact with vendors for resolution.

Confidential, Houston,Tx

Global IT Network Operations Center - Network Engineer

Responsibilities:

• Responsible for providing level 2 and 3 network support of Confidential ’s Class “A” Global Network and its attached Business Partner Networks. Nortel, Extreme and Cisco Switched LAN and Cisco routed WAN environments. OSPF on the WAN and EIGRP LAN to WAN Protocols.
• Support and maintain corporate network routers and layer 2 switches as well as Cisco firewall and VPN tunnel connectivity.
• Monitor and maintain high speed Confidential circuits (metro space) and WAN circuits (ATM in Japan with DS1, DS3, E-1 and OC-12/ Confidential circuits within the USA). Escalate issues to Confidential Carriers when necessary. Used ADTRAN/Strataview form management on the WAN.
• Developed Network Training Manuals and created network layout design materials for departmental use in ViSio, MS Word, and Excel as well as Adobe PDF format.