We provide IT Staff Augmentation Services!

Video Operation Engineer/dac Engineer Resume

Denver, CO

PROFESSIONAL SUMMARY:

  • Around 7+ years of experience in the IT Industry.
  • Good skills in performing System, Acceptance, Regression, Functionality, Front End and Integration Testing of Client Server and Web based Applications.
  • Experience in Manual and Black Box testing of different applications in Windows, UNIX Environment.
  • Maintained the Requirements Traceability Matrix (RTM).
  • Creating Test Plan documents.
  • Experience with API testing tools like SoapUI, Postman.
  • Maintaining the log errors and exceptions, business logic and log analytics, Splunk and the ELK / Elastic Stack. Developed Test Scripts and created Test Cases and generated Test Data.
  • Excellent Experience in Test Management with Quality Center. Good Experience on Win Runner 7.0, QTP.
  • Knowledge in Understanding and Reviewing DHF, DCTM, DCMS, DFMEA.
  • Testing experience in Audio and Video systems - Set top boxes, VOD, or IP VOD.
  • Has excellent experience in C++, VB6.0, Oracle 8, MS SQL Server 7.0, MS Access, Shell Scripting
  • Hands on Experience with web designing with HTML, ASP and JSP.
  • Worked on Software Configuration and Version control tools like Visual Source safe, Clear Case
  • Experience in SDLC (Software Development Life Cycle) and Software Testing Life Cycle (STLC).
  • Help expand the large national test lab housing six DNCS and several Motorola DAC's
  • Resolve video distribution problems; troubleshoot MPEG streams with wrong descriptors
  • Configure several thousand MPEG programs on QAM modulators, in each case selecting the exact video para-meters from streams off a nationwide multicast network
  • Experience in telecommunication , provisioning of preparing and equipping a network to allow it to provide (new) services to its users.
  • Good experience and Knowledge in using version control system GIT and Jenkins.
  • Analyzing network performance and protocols (TCP, UDP and RTP)
  • Experience on video on demand (VOD) channels and movies. Worked on DIGITAL VIDEO Recorder(DVR)
  • Configuration designs for intake to Stage facility of various environments like Cloud compute, DOCSIS, VOD, SDV, cDVR, Head Ends, Guides, Networking, CPE, Telephony, Wireless, and Mobile
  • Actively participate in test planning discussions to assure automation coverage is continuously improving
  • Collaborate with peers testers and developers to improve testing processes.
  • Interface with key stakeholders and apply technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design
  • Analyze root cause of automation test script/case failures. Worked on Pay Per view (PPV)
  • Good practice on Cisco and Confidential (Motorola)
  • MPEG troubleshooter and systems engineer, expert Confidential distributing video streams across all types of devices, managing UNIX servers, and TCP/IP protocols. DNCS and several Motorola DAC's
  • Understanding, ability to diagnose and troubleshoot VOD Back Office issues
  • Hands-on experience in automating OSS/BSS and Provisioning
  • Experience with technologies associated to live channel video or video-on-demand (VOD) streaming services.
  • Experience in Developing and Maintaining The ELK Stack as a set of three open-source products: Elasticsearch, Logstash and Kibana by Elastic
  • Excellent Knowledge with Kubernetes, Python, Docker, Bit Bucket/GIT, Unix/Linux, shell scripting, Java, and/or AWS
  • Setting up IOT Lab with BSS solution for pre deployment testing.
  • Redundancy Testing of IBOSS Servers.
  • Experience in Telecom domain ( OSS , BSS ) in supporting management functions such as network inventory, service provisioning, network configuration and fault management.
  • Have experience in Using Jira as a support (ticket) and internal development tracking system.
  • Installation, Pre-Configuration and Used to import data into Splunk for a wide selection of data sources such as files and directories, network events, windows sources and application logs. Having good Experience in AWS Services
  • Managed Amazon Web Service (AWS) infrastructure that automate the Provisioning of AWS Services through Ansible.
  • Knowledge with NoSQL Cassandra to store, retrieves, and update and manage all the details for Ethernet provisioning and customer order tracking.
  • Understanding in PXE provisioning tools such as simple PXE server, Foreman for deploying the multiple deployments.
  • Scheduled the Linux Cron jobs and Quartz scheduler jobs for various infrastructure automation
  • Troubleshoot issues across the entire stack . Solve problems relating to mission critical services and build automation and monitoring to help prevent problem recurrence.
  • Release automation (Jenkins), system administration, system configuration, and system debugging experience.
  • Advocate and implement industry best practices for configuration management, build and deployment automation, and operational monitoring and analysis
  • Experience in testing tools like selenium
  • Experience in supporting various end-to-end telecommunication services.
  • Configuration of Cisco routers to interconnect all the preceding equipment
  • Enable customers Confidential the end points to select from hundreds of channels on the map, access a networked file system (e.g. for Program Guide Data), and reach a restricted set of IP addresses
  • Having good Experience on DAC Confidential . Innovative - willing to "Think Outside the Box
  • End to end black-box testing. Having good Experience on DNCS
  • Excellent Team Player and worked in Teams with different sizes.
  • Quick Learner and work with minimal Supervision.
  • Possess excellent communication skills along with written skills

TECHNICAL SKILLS:

Testing Tools: WinRunner 7.0, Rational Clear Quest, Mercury Quality Center, QTP, Rational Requisite Pro, SOAP UI 3.6, itko LISA

Languages: C, C++

GUI: Visual Basic 6.0, Crystal Enterprise

Linear Video Architecture: QAMs, DCMs, Encoders, EAS, Antennas, etc.

Operating System: Solaris 2 through 9, various other flavors of UNIX, Linux, RHEL 6.3 (Red Hat Enterprise Linux)

Database: RDBMS, Oracle 10g, SQL Server 2000, MS-Access 2000

Web Server: Personal Web Server 2.0, IIS 5.0, Apache Web Server

Web Technologies: MS FrontPage, HTML, XML, J2EE, SOAP Web Services

Office Tools: MS Office 2007, Open Office

Scripting Language: VBScript, Java Script, ANT, Shell, Bash, Python, SSH, FTP, Apache Tomcat server, Web Sphere, JBoss, AIX, Awk, Sed, FTP, IP Tables.

SCM: GIT, Provisioning Tools, Automation, Visual Source Safe 6.0, Clear Case

Computer: Sun servers (Ultra Enterprise E450 and V890, e5000), desktop Ultras and Sparc stations; Dell blade servers, other assorted Linux-based micros; RAID arrays

Networking: Cisco routers and switches with both copper and fiber connections, FORE ATM switches, ATM-25 over coax

Video Specific: Satellite receivers, Remultiplexers, MPEG analyzers (Manzanita, JDSU, Sencore, Tektronix), transcoders (Harmonic, Envivio, Mystic), QAM and QPSK modulators (Cisco), demodulators (Evertz), video streamers (Dektec and others), Scientific-Atlanta DNCS.

Programming language: Linux, Bash, UNIX shell scripts, SQL (Informix-based), Python.

Video Standards: MPEG: 2, H.264, H.265, DSM-CC, ATSC A/56 (SI, System Information), SCTE 18 (EAS), SCTE 20 & 21 (closed captioning), SCTE 27 (subtitles), SCTE 30 & 35 (DPI: digital program insertion), VOD, PPV, DVR, Cdvr.

PROFESSIONAL EXPERIENCE:

Confidential, Denver, CO

Video Operation Engineer/DAC Engineer

Responsibilities:

  • Under limited supervision, responsible for engineering activities that maintain and enhance the company's advanced video and signal processing hardware, software and electrical systems.
  • A design, implements, monitor, enhances and troubleshoots systems in assigned areas.
  • Worked closely with other Departments and teams for optimization of systems.
  • Received channel lineup and QAM frequency data from other teams, Verification and validated for accuracy.
  • Using these cut sheets, created accurate, detailed MOPs that follow the entire procedure to execute the planned changes.
  • Validated MOP’s by running through all steps, accessing all equipment referenced (dry run).
  • Experience in MOP creation: DAYTIME (for preparation of larger channel moves) and MAINTENANCE WINDOW MOPs.
  • Created accompanying CRQ’s for each MOP.
  • Uploaded all data to JIRA and CRQ automated systems ensuring both ticketing systems stay up to date.
  • Coordinated Maintenance Window activity with other video teams and ISP team/
  • Performed daytime prep work in some instances which involves building xml files with EIA Moves information and uploading to DAC, backing up DAC database, resolving DAC channel maps to new EIA Move locations, notifying managers of “do not deploy” channel maps that were prepped.
  • Performed detailed problem diagnosis, track and update problems in trouble ticketing system.
  • Developed problem resolution procedures required to meet serviceability requirements.
  • Mentored to associated staff as needed.
  • Performed other duties as requested by supervisor.

Confidential, SEATTLE, WA

STB Tester/ Video Engineer

Responsibilities:

  • Worked on multiple testing projects in areas such as RPM BVT, CPR BVT, Modem Power, etc.
  • Manual and automation testing for power optimization for multimedia application on Android based mobile devices
  • Analysis and identification of various rails/systems affecting power consumption
  • Worked on promotional testing, functionality testing, stability testing, build verification testing, and regression testing
  • Worked on Kratos and Power Monitor tool for power measurement/data collection
  • Experience with testing incoming and outgoing calls on mobile devices
  • Used Trace32/JTAG debug devices used for system level debug
  • Experience with lab equipment such as signal generator, oscilloscope, power supply, RCM, spider board. Developed and Maintained the ELK Stack as a set of three open-source products— Elasticsearch and Logstash.
  • Collaborates to Creates configuration designs like VOD, EAR, SDV, cDVR, HeadEnds, Guides, Networking, CPE.
  • Interface with key stakeholders and apply technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design.
  • Installation, Pre-Configuration and Used to import data into Splunk for a wide selection of data sources such as files and directories, network events, windows sources and application logs.
  • Worked with web portals for designing website that brings information from diverse sources, like emails, online forums and search engines, together in a uniform way.
  • Experience with API testing tools like SoapUI, Postman.
  • Setting up IOT Lab with BSS solution for pre deployment testing.
  • Experienced in Telecom Provisioning, Network Inventory, Activation and Service management Solutions.
  • Provides operational support for the DAC and DNCS in conjunction with engineering and AVS.
  • Directs Headend Technician(s) in troubleshooting network issues for video, ADS, and Switched Digital video.
  • Having a good understanding of the entire video delivery flow from back office to set top box, including headend delivery including DAC, DNCS, CMTS and DOCSIS 2.0/3.0.
  • Understanding, ability to diagnose and troubleshoot VOD Back Office issues
  • Experience with tools like QXDM and QPST. Knowledge of Black box, Gray box, and White box testing techniques. Experience in preparing technical test protocols and test reports
  • Experience in UNIX/Linux OS based working environment (Linux commands) and Shell Scripting

Confidential, Los Angeles, CA

Software Test Engineer

Responsibilities:

  • Worked as a Tester. Performed Connectivity Testing, System Testing, Interface Testing.
  • Performed Interface Testing by validating the HL7 messages exchanged between the various systems.
  • Performed Workflow Integration Testing by validating the referral Workflows used by the end users.
  • Experience in Testing Audio and Video systems - Set top boxes, VOD, IP VOD, MRDVR, Parental Controls
  • Hands-on experience in automating OSS/BSS and Provisioning
  • End to end testing of Linear, VOD and IP Dynamic Ad Insertion
  • Creating Test documents like Confidential est cases, Test Scenarios and Test Data Sheet
  • Experience in testing tools like selenium
  • Execute Test Cases and Create/Follow up on Defects. Provided WebEx documentation for the open defects for further investigation. Understanding and Reviewing DHF, DCTM, DCMS, DFMEA.
  • Understanding, ability to diagnose and troubleshoot VOD Back Office issues
  • Experience with API testing tools like SoapUI, Postman.
  • Directs Headend Technician(s) in troubleshooting network issues for video, ADS, and Switched Digital video.
  • Used Jira as a support (ticket) and internal development tracking system. Created and executed LISA & SOAP UI Scripts for the Web Services testing. Worked with the solution designing department in finding appropriate solutions. Performed Go-Live Validation and was instrumental during the final Implementation.
  • Provided on-site Telephone support for the users during the first week of implementation.

Confidential

Test Analyst

Responsibilities:

  • Preparing the Test Conditions, Test Cases according to the Business Requirements.
  • Interacted with the Business Analyst and the SME for Preparing the Test Scenarios and Data Guidelines and Testing Project Plan.
  • Used Jira as a support (ticket) and internal development tracking system.
  • Document activities and escalations through an issue tracking system.
  • Creating Regression Test Scripts using Win Runner 7.0
  • System Integration Testing (End to End).
  • Evaluate and identify areas in which test automation would be beneficial
  • Able to identify training recommendations for analysts
  • A creative mindset to "Think Outside the Box”
  • Setting up IOT Lab with BSS solution for pre deployment testing.
  • End to end Black-Box testing
  • Experience in testing tools like selenium
  • Experience in telecommunication , provisioning of preparing and equipping a network to allow it to provide (new) services to its users.
  • End to end testing of Linear, VOD and IP Dynamic Ad Insertion
  • Coordinating with other related project members during different phases of Testing
  • Bug Reporting, assign work activities and status maintenance through Test Director
  • Maintained Test Matrix and Traceability Matrix.
  • Supporting the User Accepting Team Members and Participating in the UAT

Confidential

Linux Administrator

Responsibilities:

  • Developed BASH, Python, shell scripts to automate Cron jobs and system maintenance.
  • Assisting in basic troubleshooting of OS level issues like unexpected reboot, system down, user login problems.
  • Setting up user environment according to their profiles and roles.
  • Granted access to Share folders and files for individuals and groups as applicable.
  • Installation and setting up Firewall (IP tables).
  • Performed server’s updates, patching, upgrade and package installations using RPM.
  • Ensured server security integrity by reviewing and implementing server policies within the system.
  • Managed Amazon Web Service (AWS) infrastructure that automate the Provisioning of AWS Services through Ansible.
  • Experience in Telecom domain (OSS, BSS) in supporting management functions such as network inventory, service provisioning, network configuration and fault management.
  • Worked with NoSQL Cassandra to store, retrieve, and update and manage all the details for Ethernet provisioning and customer order tracking.
  • Used PXE provisioning tools such as simple PXE server, Foreman for deploying the multiple deployments.
  • Troubleshoot issues across the entire stack. Solve problems relating to mission critical services and build automation and monitoring to help prevent problem recurrence.
  • Advocate and implement industry best practices for configuration management, build and deployment automation, and operational monitoring and analysis
  • Remote system administration using tools like SSH, Telnet.
  • Monitored and troubleshoot backups and schedule Cron jobs.
  • Used bash, awk, and sed to automate most of the daily activities like log monitoring, log rotation and purging, proactive systems monitoring including disk error detection.
  • System administration tasks such as monitoring file system size, CPU, Memory and network performance and generation of daily system report.
  • Installation, Configuration and Maintenance of Samba, Apache Tomcat, Web Sphere, mail servers and JBoss servers in AIX and Linux environment.

Hire Now