SUMMARY:

• ICT professional with 15 of experience in design, implementation, management and pre - sales of networking technologies. Background includes hands-on experience with multi-platform, LAN/WAN/EPC/MPBN environments. Demonstrated record of success in troubleshooting IP networks, increasing efficiency, and optimizing the access and utilization of shared information. Specialist in extending technology services from corporate headquarters to field operations.

TECHNICAL SKILLS:

• Extensive technical understanding of Cisco Service Provider Routing portfolio ASR900/920/9K as well as in depth knowledge on IP Technologies in general.
• Strong sales and presentation skills, coupled with ability to articulate product benefits in front of customers and stakeholders.
• Hands on experience with OSPF, Segment Routing, ISIS, BGP, IP/MPLS, LDP, RSVP-TE, IP-FRR, L2VPN, L3VPN, Cisco Validated Design Unified MPLS/Evolved Programmable Network
• Hands on experience on EPC/LTE: 4G architecture based on Ericcson Products MME, SGW, PGW
• Excellent understanding of 3G/2G mobile architecture
• Network optimization based on applications being run on the network.
• Knowledge on implementing network security solutions using Cisco PIX / Juniper Firewall, and ACL
• Good understanding of SDN/NFV architecture.
• Excellent understanding of Confidential Evolved IP Network Solution (Mobile backhaul, IP-RAN).
• Good understanding of industry/market trends and competitive positioning
• Good understanding of endto: end network architectures.
• Good understanding of Server Virtualization technology with VMware ESXi and vCenter
• Familiarity with network automation with Ansible, Puppet,Chef
• Familiarity with cloud architectures, AWS etc.
• Knowledge of SD: WAN architecture.
• Knowledge of network programmability concepts using Netconf/Yang

PROFESSIONAL EXPERIENCE:

Senior Technical Marketing/Solution Engineer

Confidential - San Jose

• Assisted Systems Engineering Org. to sell Service Provider Access Routing portfolio ASR900/NCS4200, ASR920 and TDM2IP Solution.
• Assisted product management in aligning the product roadmap with customer use cases.
• Acted as a business unit representative for several tier 1 accounts. The activities included aligning customer feature asks with Cisco roadmap. Co-ordination of sales, development and testing teams to deliver customer specific releases in given timeframe.
• Supported field personnel in pre-sales technical consultations, customer meetings and RFP/RFI response and defense.
• Assisted regional teams in customer prof of concept on new product introduction.
• Lead proof of concept from end to end perspective for several new features and customer use cases.
• Created product and solution collaterals TDM/BDM decks, whitepaper, design guides, lab guides and customer case studies.
• Delivered numerous trainings to the field system engineers through boot camps, road shows and workshops.
• Acted as a subject matter expert for SP Access portfolio and delivered C-Level presentation and discussions.

Technical Solution Manager/Architect

Confidential - San Jose

• Provided technical sales support on IP&SDN to worldwide account teams with a focus on Region India.
• Assisted product management in shaping the product roadmap by consolidating feature requests world-wide.
• Identified critical features blocking sales Confidential IP portfolio world-wide. This helped product management to align the roadmap with key business opportunities.
• Assisted in creating the go-to-market strategies for different next generation products.
• Organized technical competence development events and also drove the content creation for these events.
• Supported regional teams and central bid team in India on RFx response preparation.
• Acted as a main technical interface between regional teams and different product lines with product area IP Router Business Unit Cloud and IP.
• Assisted regional teams in customer PoC on new product introduction in IP&SDN.

Sr. Engineer Services Software

Confidential - Washington D.C

• Worked as a System Verification Engineer for Sprint-Clearwire 2.5 GHz MOCN project.
• Installed, maintained and upgraded EPC nodes software according to standard procedures (MOPs) and technical specifications.
• Executed Acceptance Test Procedure on EPC nodes (MME, SGW, PGW on WPP and SE1200 platform).
• Created and maintained low level design for EPC Network Elements.
• Created product configuration including generation of EPC node DT based on the CIQ.
• Produced and maintained documentation related to network, projects or service. Developed MOPs for software upgrades/hardware changes/other services.
• Performed the Integration work on EPC nodes (e.g. of integration included services such as configuration changes/feature activation/license application/backup/restore etc.)
• Monitored customer’s networks and services. Responded to customer inquiries on technical issues, requests and problems.
• Was involved in troubleshooting, investigating and resolving technical problems in existing networks.
• Worked closely with Design/Support on troubleshooting issues/analyzing/providing logs.
• Exhibited ability to understand advanced node features and followed by testing those.
• Produced Test Instruction Document for customer for Feature testing based on input.

Senior Engineer

Confidential

• End to end responsibility for PC/MPBN deliverables in J&K Telecom Circle. Handling all PC/MPBN activities in the Circle, typical activities are corrective and preventive maintenance but also network changes that requires physical intervention. Over all In charge of Packet Core / Multi Service Packet Backbone operation
• Responsible for SLA adherence with interface departments and customer
• End-to-End closure of Packet Core / Packet Backbone issues in JKHP Circles
• Ensure that FM/PC/MPBN/GNOC team Comply to processes, procedure to provide world class network availability and reliability.
• Responsible for all Packet Core / Packet Backbone Planned Work activities.
• Flex trainer for RINA on different IP technologies.
• Maintaining and updating the design of Packet Backbone Network across India for Aircel MS circles.
• Main interface with the customer for IP Transport design and optimization related issues.
• Responsible for data KPI improvement for the circle like Uplink/Downlink throughput improvement, GB link optimization, PCU dimensioning and utilization monitoring.

Sr. Network Engineer

Confidential

• Managed LAN and WAN networks from the company’s data center and remote operations center.
• Designed, planned, implemented and integrated various networking technologies into J&K bank’s Network.
• Owned the end to end responsibility of Network projects, provided functional leadership, had technical discussions and looked into technical feasibilities in consultation with the networking vendors.
• Developed network related policies, procedures and frameworks; facilitated C-level sessions and presentations.
• Duties included managing all planning for architecture, implementation, risk management, test and acceptance, documentation and project closure.
• Effectively lead problem management & escalation's, worked closely with the Vendor’s escalation’s implementation team and kept management updated with timely feedback on progress and status
• Facilitated formulation, implementation and evaluation of Business and IT Strategy.
• Established executive level enterprise awareness and understanding of information technology, operations, security, risk management, policies, and standards.
• Was part of the Disaster recovery team with Datacenter and WAN Network as the prime responsibility.

Network Engineer

Confidential

• Installation and support of wireless data links based 2.4 GHz (802.11b) RF modems to include Cisco Aironet, Airspan,P-Com, Marconi etc.
• Involved in pre-sales demonstration of various wireless products and technologies.
• Actively involved under Projects Management Group Post Implementation of New Links, Installing Cisco routers, Cisco Catalyst switches.
• Involved in the pre-sales consultancy, designing the WAN connectivity, between the national branches of the corporate clients as per the customer requirements. Responsible for the Implementation of Lease Lines (Local / Intercity) and ISDN.
• Implementing network security solutions using Cisco PIX firewall and ACL.
• Designing of logical network layout including IP addresses keeping in mind the customers business objectives like high network availability, scalability, cost and response time.