SUMMARY:

Systems Administrator seeking to continue working with enterprise infrastructure technologies in a challenging environment.

TECHNICAL SKILLS:

Operating Systems: IBM Advanced Interactive eXutive (AIX); High Availability Cluster Multi - Processing - HACMP, IBM Virtual I/O Server (VIOS); Red Hat Advanced 2.1 Linux, Red Hat Enterprise Linux (RHEL), SuSE Linux, CentOS, and Solaris.

Virtualization: IBM PowerVM, AIX LPARs, Dynamic LPAR (DLPAR), and VMWare

Server Hardware: IBM RS/6000, IBM pSeries, IBM Power, IBM PureFlex, Hardware Management Console (HMC), and IBM/Lenovo xSeries

Storage Hardware: EMC Symmetric, ESS Shark, Hitachi Universal Storage Platform (USP-V) and IBM XIV Storage System

Backup Software: Tivoli Storage Manager (TSM), Tivoli SysBack

Networking: TCP/IP, Ethernet, DNS, NFS, Token Ring, FDDI, VPN, SSH, FTP, SCP, SCP (WinSCP), vi editor, SecureID, ISPF Text Editor, HTTP/Apache, Yast

Tools: Tivoli, TeamQuest, Control-SA/Enterprise SecurityStation (ESS), Symantec ESM, PVCS Dimensions, PowerDOCS 4.0, Action Request System (Remedy) Remedy 7.5/8.1 Change Management Request, BMC Remedy Action Request System (7.5), ServiceCenter 5.1.4.0, RightNow Incident Processing System Java Client, SSH/Putty, HummingBird Exceed Connectivity V9.0, Internet Explorer, Windows NetMeeting, Lotus Live Meeting, IBM Lotus Sametime and Outlook Lync

Security: HSM (Hardware Security Module) such as Safenet Encryption and Key Security (LUNA, PSE) and THALES(nShield, payShield)

Soft Skills: Excellent communication skills, team player, excellent customer service, ability to multi-task and juggle multiple demands at once, attention to detail and follow-up, experienced in a fast-paced environment, fast learner, and decision-making abilities

EXPERIENCE:

Confidential

Network Security L3 Operations Support Engineer, New Castle, DE

Responsibilities:

• Support financial services client primarily responsible for supporting the HSM (Hardware Security Module) Support team with technical support to administer, troubleshoot, resolve incidents, and determine root cause within the security infrastructure.
• Perform assign activities include operations related work and projects, Security assessments, CoB testing, maintaining documentation and inventories, and the integration of Infrastructure and tools.
• Perform HSM Administration activities to support the security infrastructure
• Manage installs and decommissions of HSM
• Respond to incidents as an L3 Support Engineer
• Conduct Root Cause Analysis and resolution on identified problems and defects
• Support projects, transition efforts, and operations
• Perform security assessments on the environment
• Perform continuity of business testing
• Perform risk and self-assessment audits
• Responsible to assess the risk and associated impact of all operational issues and change events
• Maintain and update inventories and documentation
• Document and do knowledge transfer to other team members
• Perform on-call weekend/holiday rotation with team

Confidential, Ashburn, VA

UNIX/AIX IT Consultant

Responsibilities:

• Support healthcare client with technical knowledge and understanding of IBM POWER hardware and the AIX operating system.
• Called upon for various staff augmentation projects such as AIX systems administration, migrating standalone AIX systems/LPARS to newer hardware, upgrading AIX, assist building new dual VIO and LPAR environments, HMC upgrades, system firmware upgrades, and microcode upgrades.
• Build NIM servers for customers, or add machines and resources to existing NIM environment, and perform appropriate operations on said resources (install software, create backups, etc...).
• Proven Service Management skills (all disciplines) including but not limited to: sizing, capacity planning, performance management, systems monitoring.
• Strong experience working directly with Storage, Backup & Recovery, Monitoring and Disaster Recovery teams.
• Support Vision Solutions company to install migration software and deliver migrations across multiple AIX OS of data, applications and systems from physical to virtual servers to reduce time, cost and risks.
• Participate in daily bridge call meetings with internal stakeholders to provide project status.
• Document customer’s network, switch, port label, and patch panel location environment in an Excel spreadsheet.
• Data Center Operations experience at Digital Realty Ashburn, Virginia facility.
• Technical support and day to day housekeeping activities.
• Experience as an individual contributor in a fast-paced IT environment
• Experience managing a vendor management relationship.
• Experience with managing, designing and building high-end IBM P7 AIX and LINUX environments based on SOW, security, and client requirements.

Confidential

Senior UNIX/AIX/Linux Systems Administrator, Philadelphia, PA

Responsibilities:

• Responsible for the effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure, both physical and virtual (VMware), in a Windows and Unix/AIX/Linux environment.
• Recommend upgrades or enhancements that support the technical environment and meet TUHS business needs.
• Led Linux BASH vulnerability shellshock assignment - upgraded the version of Bash to its latest version for 30 RHEL/CentOS/Ubuntu Linux servers.
• Led Ensemble InterSystems Healthshare Project - built 7 DEV/PRD/RHEL6.5 servers via the VMware.
• Work along Project Manager and InterSystems personnel on capacity planning and layout of servers to install applications used by application developers to create new “connectable” applications that can share data with existing applications and enhance legacy applications.
• Led Solaris to Linux Migration Project - migrated 80+ servers from Solaris to a compliant Linux OS.
• Health monitoring servers via Nagios.
• Research, troubleshoot, and resolve complex problems independently.
• Manage multiple projects while ensuring commitments and timetables were met.
• Data Center Operations experience at Confidential University Philadelphia, PA facility.
• Participate in Change Management and bridge call meetings on project status.
• Create and maintain end user and/or support documentation.
• Create and resolve Remedy tickets documenting problem and resolution procedure.

Confidential

Senior UNIX/AIX Infrastructure Engineer, Glen Mills, PA

Responsibilities:

• Development, Design and Administration of AIX 5, 6, and 7 IBM Power servers.
• Hands-on NIM and HACMP experience with VIO server familiarity.
• Utilize NIM to build base AIX images to be used for new system installation.
• Data Center Operations/Projects/Migrations and Infrastructure support experience.
• Involve in customer migration projects at the PHL-1500 Spring Garden Sungard Data Center location.
• Deploy AIX servers from the ground up, create Volume Groups, Logical Volumes and filesystems per customer requirements, creating user and SID accounts utilizing developed UID/GID standardization scripts, and assisting The SAP Team with their application migrations and go-live support.
• Secure AIX by disabling unnecessary daemons, services, and network ports (telnet, ftp, rlogin, rexec, etc…), disabling remote root login, utilizing sudo, installing SSH, etc…
• Work with customers, network engineers, and storage engineers to troubleshoot and resolve implementation problems.
• Participate in multiple projects and shifting workloads.
• Participate in scheduled outages with other technical teams (SAN/Network/SAP teams).
• Work with customers and other technical teams to agree upon best-practice technical designs that meet customer needs.
• Participate in daily bridge calls on project status.
• Participate in customer’s Remedy and Change Control Board to ensure product standardization and Adherence to customer’s policies and procedures.
• Create and resolve Remedy tickets documenting problem and resolution procedure.
• Ability to facilitate discussions to resolve technical issues with multiple teams.
• Experience providing services with a data center outsourcer or managed services provider.

Confidential

Senior AIX Systems Administrator, Newtown Square, PA

Responsibilities:

• Responsible for the maintenance of standard server builds, configurations, and support processes.
• Called upon for various staff augmentation projects such as AIX systems administration, system installation and configuration, operating system upgrades, technology level and patch installations, firmware upgrades, troubleshooting and performance monitoring of systems, and user/ group management.
• Experience administering systems running DB2, SAP, WebSphere Application Server, and IBM IHS.
• Support Application and DBA teams to determine their requirements for the Linux platform.
• Monitor the capacity and performance of Linux systems.
• Provide coordination on certain projects, RCAs and chronic issues related to the Linux platform.
• Provide guidance and assistance to support teams on issues and tasks related to the Linux platform.
• Knowledge with Tivoli Storage Manager v5 & v6.

Confidential

WebSphere Systems Administrator, Exton, PA

Responsibilities:

• Lead WebSphere Systems Administrator performing silent installation and configuration via response file within WebSphere V7 FP21.
• Submit change management requests with written step-by-step procedures involving changes or deployment to production servers.
• Program utilities and changes processes to assist in the deployment/day-to-day execution of applications deployed in WebSphere.
• Deploy EARs, and perform other process server configuration as required.
• Ensure server session settings are configured for JVM Heap Size and File Path Setting, JVM Logs, Listener Ports; Resource Settings for DB2 Data Sources; MQ Queue Connection Factories; Environment Settings; Security Settings; and add/create QCF entries. Test connection before applying and restart WAS when complete.
• Established WAS upgrade documentation procedure.
• Some experience with Network Deployment configuration.

Confidential, Tempe, AZ

IBM AIX Infrastructure Specialist

Responsibilities:

• Assist and provide design, planning, and technical support and administration services for the AIX system platform, including software, hardware, and firmware.
• Performed numerous projects such as OS clone builds/migrations via NIM and OS upgrades.
• Support the Storage/Network Team with HBA connections of fiber cables and verifying connections from AIX server to the SAN switch.
• Work with and supporting HACMP servers.
• Support IBM VIO servers.
• Monitor, identifying, and resolving hardware and software system issues, AIX performance analysis and recommending solutions, AIX maintenance - TLs and SPs.
• Monitor system alerts and/or problem reports to identify any systematic patterns which may require action.
• Retire numerous hardware no longer supported on contract by procurement. Wiped disk clean, arranged, coordinated with Procurement, Network Team, and IBM Hardware CE to remove IO drawers, cables, etc. Coordinate and schedule arrangements with trucking company to pick up and return equipment.
• Coordinate with NetBackup Team to schedule and to ensure client servers are scheduled for backups.

Confidential

AIX Systems Administrator, North Wales, PA

Responsibilities:

• Provide AIX administration support and resolving troubleshooting issues for Veritas 5.1 RP1 Project.
• Participate in multiple projects and shifting workloads.

Confidential

AIX Systems Administrator, Newtown Square, PA

Responsibilities:

• Provide backfill and additional resources needed to manage existing AIX systems in support of the Data Center Migration Program (DCMP).
• Task with moving the agency IT services from an aging AIX distribute architecture to central data center architecture.
• Utilize RightNow utility which is an Incident processing system used to provide end users server support.
• Create user accounts and resolve Incident tickets.

Confidential

AIX Systems Administrator, Wayne, PA

Responsibilities:

• Primary Systems Administrator for over 60+ AIX 5.3 / 6.1 servers in the management, administration, and maintenance of the production systems environment.
• Daily activities include system installation, troubleshooting, performance tuning, install and administered standalone servers into the network environment and LPARs running AIX 5.2 to 6.1, installed and administered IBM Power hardware from P4 through P6 and their HMCs, upgraded operating system technology levels and service packs, upgraded system firmware and adapter microcode levels, and upgraded HMC code levels.
• Perform successfully numerous silent installations and configured WebSphere Application Server for middleware and Vertex users. Established and documented WAS procedures.
• Data Center Operations experience at Sungard North Broad Street Philadelphia, PA location.
• Led and supported escalations from the Change Management and Implementation Teams.
• Participate in change control meetings along with IT management and PM to present AIX production change.
• Train AIX personnel OS procedures and providing system document procedures to team.
• Participate in the capacity planning process across the environment; troubleshoot performance management issues related to the OS.
• Build a NIM server and installed operating systems from scratch using NIM allocating resources used to deploy our partitions on p595 and p561 hardware.
• Assist application developers and administrators (web, database, etc…) with troubleshooting, upgrading, patching, restarting, tuning, testing, schedule AIX maintenance, and installing applications on QA/DEV servers.
• Support numerous Oracle databases and related application on the servers.
• Develop and maintain operational documentation and specifications on system builds and standard operating procedures.
• Complete numerous TSM regular and backupset restorations requested by DBAs.
• Coordinate projects with other groups, including hosting, storage, and network.
• Perform offsite disaster recovery exercise for server environments at the PHL Sungard North Broad Street location.
• Provide 24*7 rotation production support and performed changes during tech window.