OBJECTIVE:

A rewarding and challenging position utilizing my broad skills and experience in Telecommunications, Computers, and Technology.

SUMMARY:

• 23 years of overall IT experience with 10+ years in Network Routing/Switching
• 9 years in Enterprise Wireless (design/implementation, maintenance and support) Self - starter, accustomed to working in a SLA environments
• PoE, 802.11a/b/g/n/ac, 2.4GHz, 5GHz, wireless network technologies

PROFESSIONAL EXPERIENCE:

Confidential, North Carolina

Sr. Wireless network engineer/Analyst

Responsibilities:

• Configure, enhance and operate the enterprise wireless network infrastructure, diagnose tools, automation, and recovery systems using standard or proprietary scripting and utilities.
• Responsible for complex analysis and resolution of escalated problems within the department.
• Import maps and AP placement on Prime version 2.2 in production and 3.1 in lab.

Confidential, North Carolina

Sr Engineer

Responsibilities:

• Upgrading wireless networks in Confidential / Confidential hotels to Ruckus mesh networks.
• Implementing/configuring and cutting over new Confidential 5760 WLC and 3602 access points and 3650 switches in hospitals.
• Upgrading Sysco Foods networks with new Confidential routers, switches and 5508 Confidential mesh wireless networks.
• Performed site surveys using Air Magnet and Fluke WiFi testers.

Confidential, North Carolina

Wireless Network Engineer

Responsibilities:

• Monitored and maintained a large Confidential wireless mesh containing 177 WLC 4400, 5508, and 8510, and 71,000 APs (indoors and outdoor series) Analyze, configure, and troubleshoot large complex
• Confidential R&S and Wireless networks for dedicated enterprise accounts provides consultation to Independently solve problems in broad, complex, and unique networks with mixed media and protocols.
• Acts as a focal point for large account network problem resolution.
• Provided technical expertise in more than one area.
• Effectively utilizes lab setups to debug broad and complex problems Provides input to internal engineering and product organizations on future product development.
• Proven crisis management skills. Support and troubleshoot performance issues related to the following technologies:
• Confidential 6500, 4500, LAN Switches and Confidential 4400, 5508, 8510 series Wireless LAN Controllers WLAN (802.11 a,n - b,g,n, ac) protocol Wireless Access Points ( 1552C and 1552 M) Wireless LAN Controllers, WSC NCS/Prime.

Confidential

Sr. Wireless Network Engineer/VP of operations

Responsibilities:

• Design/Install/Maintain Confidential wireless Mesh networks.
• Worked in 24x7 365 environment monitoring/maintenance environment. Performed site surveys and RF propagation testing.
• IEEE 802.11 standards (a,b,g) 802.11x, 2.4GHz, 5GHz, wireless network technologies. Confidential LWAPP and IOS based solutions.

Confidential, North Carolina

Owner/Sr Engineer

Responsibilities:

• Designed installed and maintained wireless networks. Assisted Wind
• Channel in the installation of the Confidential wireless mesh Downtown Raleigh NC.
• Designed, installed, and supported 802.11 Infrastructure including Confidential 's 350, 1200, 1300, and 1400 series access points.
• Performed site surveys and RF propagation testing.

Confidential

Sr. Engineer

Responsibilities:

• East Coast Manager/Director of hospitality wireless Designed, monitored and maintained wireless networks.
• Designed, installed, and supported 802.11, 2.4GHz, 5GHz, wireless network technologies including Confidential 's 350, 1200, 1300, and 1400 series access points.
• Performed site surveys and RF propagation testing.

Confidential

Sr. Wireless Engineer

Responsibilities:

• Designed monitored and maintained Confidential wireless
• Networks. Monitored and provided technical support
• For over 52 hotels nationwide. Company was purchased by Confidential .
• Designed, installed, and supported 802.1 Infrastructure including Confidential 's 350, 1200, 1300, and 1400 series access points.
• Performed site surveys and RF propagation testing.

Confidential

Telecommunications Operations Tech/Project Manager

Responsibilities:

• Performed daily Confidential, and Telecom/Network operations
• Project Manager over Telecom installation in new Confidential building.
• Installed and upgraded Confidential option 61C to option 81C.
• Performed daily and routine troubleshooting for phones and network connections, closed tickets with Remedy within SLA.

Confidential

Network Engineer

Responsibilities:

• Project Manager Performed all Telecommunication needs, Avaya PBX configuration vectors, for Confidential /Avaya CTI (Computer Telephony Integration) and Avaya VoIP.
• Maintained all company computers, upgrades, maintenance.
• Experience with DOS, Windows 9X, XP, Windows 2000, PC
• Compatible hardware net cards, network printers and other LAN devices.

Confidential

VoIP Engineer

Responsibilities:

• Maintained network security, setup videoconferences over dedicated T1 lines
• And circuits for video on demand. Installed hardware/software Windows XP, 9x and Windows 2000 and upgrades and maintenance on all company computers and laptops.
• Maintained VoIP, Netmeeting, and system upgrades and maintenance.
• Installed and configured video and telecom equipment. T1 and dedicated circuits.

Confidential, Durham, NC

Project Manager/Telecommunications Engineer

Responsibilities:

• Primary technical resource to manage & administer the Avaya Conversant IVR/VRU systems and Avaya VoIP phones.
• Support business units, provide system maintenance, and documentation on PBX.
• Maintained all telecom related computers.
• Development of engineering plans, project plans, implementation of new installations, migration plans, compliance documentation, updating milestone reports, regular progress reports.

Confidential, RTP, NC

Sr. Systems Engineer/Project Manager

Responsibilities:

• Experience with Lucent Definity G3R PBX, Intuity Audix voice mail, IVR, ACD, VRU, Conversant management, T1s, management experience with VOIP, computer telephony, Voice @ works and other voice-data convergence technologies.
• Solid troubleshooting and systems operations skills; design skills.
• Translate requirements into operational plans.
• Team player interested in mentoring other technical staff. Strong oral and written skills.
• Provides research and recommendations for the in corporation of current trends and issues in voice communications projects based on extensive telephony and automated call system knowledge.
• Skilled at internal and external customer/vendor relations.
• Responsible for technical Avaya system functionality, capability, performance specifications, SLA implications and voice services.

Confidential

Senior Telecommunications Engineer

Responsibilities:

• Senior Systems Administrator on Lucent G3R PBX Switch at Confidential . Performed daily Confidential (moves, adds, changes).
• Performed daily trouble shooting and help calls.
• Performed Software changes and Database/Hardware upgrades.
• Converted Lucent phones to Confidential IP phones in UDP (Universal Dialing Plan).
• Setup Hunt groups and Vectors and Call Routing.
• Integrated new equipment into company communications system.

Confidential, Raleigh, NC

Telecommunications Engineer

Responsibilities:

• Performed daily Confidential (moves, adds, changes) for internal customers on the 81-c PBX Switch and Meridian Mail system.
• Resolved telephone and voice mail related help calls.
• Coordinates the installation, maintenance, and initial operation of new equipment and integration into company communications system.

Confidential, Raleigh, NC

Senior Telecommunications Technician

Responsibilities:

• Supervisor of Telecom Techs. Performed daily trouble shooting.
• Worked with Call Routing, setup Huntgroups, VDN, and writing Vectors.
• Prepared proposals for IT management review.
• Coordinates the installation, maintenance and initial operation of new equipment and its integration into company communications system.
• Studied, identified, and resolved corporate telecommunications needs and recommend solutions.
• Performed Software changes, project, and Database/Hardware management.

Confidential, Raleigh, NC

Telecommunication Technician

Responsibilities:

• Installed and ran Fiber Optics, Category 5 and 3 twisted pair cable.
• Experienced in installing Amp, Hubbell, and Ix jacks.
• Experienced in Confidential Meridian Systems, punch downs, Confidential .
• Also experienced in testing and trouble shooting.