SUMMARY:

My objective is to provide 1st rate Enterprise Level support and Leadership for Microsoft’s Windows (2000, 2003 R2, 2008 R2 Sp1, & 2012 R2). Although my focus has steadily remained on supporting the above mentioned platforms, I have also maintained my skill sets in regards to many of today’s more popular hardware, software, and networking technologies, while providing Technical & Customer support to a very diverse array of clientele and End users.

AREAS OF EXPERTISE:

• Network & Hardware Services Implementation
• Software Services Implementation
• Cabled &/or Wireless Routers
• Microsoft Windows 2000 Server (Std\Adv)
• HUBS and Switches/Ethernet LAN
• Microsoft Windows 2003 Server (Std\Ent)
• Printers and Print Servers
• Microsoft Windows 2008 (R2) Server (Std\Ent)
• VPN, RDP, RAS, LAN
• Microsoft Windows 2012 (R2) Server (Std\Ent)
• Network Cabling & Testing
• Novell Netware 3.1 - 4.0
• VMware ESX and Hypervisor version 2.x-5.x
• Citrix Winframe 1.6 Client\Server maintenance
• Enterprise Antivirus (Symantec, McAfees)
• Citrix Metaframe 1.8-XP Client\Server maint.
• Network Security and Audits ( Confidential \RSAM)
• Microsoft Active Directory Enterprise
• Data and Application Migration
• Microsoft Office 95-2013 Professional
• DNS, Confidential, WINS, TCP/IP, IPX
• Microsoft Windows 3.11-Windows 8.1 Client OS
• Internet Information Services (3.0-7.0 server)
• PC/Hardware Troubleshooting
• Lotus Notes Client
• Enterprise Desktop imaging (Ghost\Clonezilla)
• Mass Desktop\notebook Rollouts
• Veritas Backup Exec 7.0-9.0
• DLT\DAT TBU and Autoloaders
• Computer Associates\Brightstor Arcserve
• Helpdesk/End User/Customer support
• Quest Recovery Manager for Active Directory
• MS Virtual Server & Hyper-V Implementation and support
• Microsoft Project 2003
• Software/Hardware Firewall
• MS Project & Visio 2k3 design & documentation
• Active Directory Domain Collapse (2003 R2)
• Microsoft Exchange 5.5 Administration
• Domain software and hardware analysis
• Microsoft Exchange 2k/2k3 Architecture
• VMware GSX\ESX Server\vSphere (3.5,4.1, 5.0)
• Microsoft Exchange 2010 sp3 Administration
• Cisco Hardware Platform (Routers, Pix, Catalyst)
• Avamar Enterprise Backup Console
• Pocket PC\Palm\Android, BES, IOS devices
• Windows NT to Windows 2000 AD planning
• Confidential \Compaq Proliant Server Hardware (DL360, DL380 & DL580) support
• AD 2000 to 2003 Migration
• Dell Poweredge Server Hardware (2650, 2850, 2950, 1859,1950,R710,R720,R620) hardware support
• AD 2003 to 2008 Migration
• Network Attached Storage, SAN
• Project planning and management
• Dell, Confidential, Compaq, Gateway PC’s & notebooks
• Blackberry Enterprise Server 4.x-5.x Migration and Administration
• Blackberry handheld devices
• Blackberry Enterprise Server 5.0

PROFESSIONAL EXPERIENCE:

Confidential

Enterprise Active Directory Administrator

Responsibilities:

• Administration of O365 licensing & ADFS virtual and hardware based servers
• FRS to DFSR Migration of SYSVOL for the Production environment
• Windows 2012 R2: Schema Extension and Domain Controller rollout
• Disaster Recovery Plan development and testing within the Development, QA, and Production Environments using Recovery Manager for Active Directory.
• IDFIX remediation of All identity based user objects with miss-matched or bad UPN values in preparation of O365 migration of user objects to AZURE for Hybrid Exchange
• Conversion of 35K Security groups from Domain Local Security groups to Universal security groups to help remediate current Token Bloat within production eviroment
• Analysis and removal of non-essential Domain Controllers to reduce hardware footprint of Active Directory as part of DC Retirement project.
• Roll out of 30+ Hardware Domain Controllers as part of DC Refresh project.
• Day-to-Day TIER 3 operational support of all of Confidential ’s Active Directory Infrastructure.
• Development and Documentation of Build and Run books specific to Confidential standards and processes.
• Analysis and Remediation of Microsoft AD RAAS findings
• Confidential Remediation of Security Vulnerabilities and findings derived from RSAM reports of Confidential

Confidential

R2 Enterprise Active Directory Administrator

Responsibilities:

• Administration of 250K+ User object Forest, spread out over North America, South America, Europe, Asia, and Canada.
• Administration of Production Windows 2k3 R2 FFL Forest (98% Windows 2k8 R2 Domain Controllers) with Lync 2010 & Exchange 2010 and over 200 Group Policy Objects.
• Administration of Windows 2k3 R2 FFL QA Forest (6 Windows 2k8 R2 Domain Controllers, 3 Windows 2k3 R2 Domain Controllers) for Quality Assurance with Lync 2010 & Exchange 2010 and over 30 Group Policy Objects.
• Administration of Proof of Concept Windows 2k3 R2 FFL Forest (4 Windows 2k8 R2 Domain Controllers, 2 Windows 2k3 R2 Domain Controllers) for Testing with Lync 2010 & Exchange 2010 and Group Policy Objects.
• Administration of Legacy Windows 2k3 FFL Forest (2 Windows 2k3 R2 Domain Controllers) for Legacy Manufacturing Applications
• Usage of Microsoft AD RAP application for Enterprise Level Active Directory fine tuning and issue remediation of Production Forest
• Remediation of Orphaned GPTs, Orphaned Confidential ’s, and Unlinked Confidential ’s
• Clean-up of ADM Templates within Sysvol
• Continual Fine-tuning of Active Directory Sites and Services, Integrated DNS, FRS, and using MS ADRAP
• Remediation of Missing Critical Windows OS Updates
• Management of McAfee’s products (E-policy Orchestrator, Solid Core, & VirusScan Enterprise) including on All Domain Controllers including updates, Microsoft Specific VSE Policy development, and over all client upgrades.
• Build-out and implementation of Windows 2008 R2 Domain Controllers using modified build-book documentation.
• Remediation of vulnerabilities using RSAM reporting of Confidential and Group Policy Objects for HOST HARDENING
• Implementation of Dell Open Management Essentials for all Hardware Firmware and Driver management
• Access to both East Coast and West Coast Data Centers for Hardware maintenance and administration of Active Directory Domain Controllers
• Management of Virtual Domain Controllers on both VMWARE and Microsoft Hosts (6 total)
• Management of Active Directory granular Backup and Restoration using Dell Quest Recovery Manager for Active Directory (QRMAD).
• Collaboration of Forest Functional Raise from Win2k3 R2 to Win2k8 R2
• Active Directory Schema Upgrade for Exchange 2010 Sp3 for QA and Production Enviroment
• Active Directory delegation for Symantec Magnum 8.7 MPKI solution
• Patch and firmware Management schedule for servers placed in various OU’s within current Forest
• Administration of various trusts (internal, external, transitive, and non-transitive)
• Ongoing ticket and troubleshooting management using Remedy ticket management system.
• Ongoing usage of ITIL V3 Foundation methodologies (CMDB and CMT).

Confidential

Windows Server 2008 R2 Enterprise Active Directory Administrator

Responsibilities:

• Administration of 50K+ object Forest, spread out over 16 sites across entire North America
• Domain migration of External Domain’s and Forests into Root forest domain
• Management and administration of over 30 Windows 2003 R2\Windows 2008 R2 domain controllers
• Management of multiple Domains within Forest spread out across 16 sites throughout North America
• Management of over 200 Confidential ’s within multiple domains
• Remediation of security objects (user accounts, security groups) during IBM Lotus Notes migration to Office 365\Exchange Online
• Testing, Implementation and Management of third Party RBAC tools for security Delegation
• Management of DNS and Confidential for multiple sites.
• Patch Management schedule for servers placed in various OU’s within current Forest
• Migration of External Forest and Collapse of Internal Domains into Single Domain (Servers, OU’s, Confidential ’s, Users, and security Groups).
• Administration of over 33 trusts (internal, external, transitive, and non-transitive)
• Ongoing ticket and troubleshooting management using Remedy ticket management system.

Confidential, Lou, Ky

Windows System Administrator

Responsibilities:

• Responsible for partial Implementation, Administration and ongoing support of 3000+ user Exchange 2010 SP2 Enterprise environment spread out over 2 different sites with DAG redundancy
• Tier 3 server support using RT web-based ticketing system
• MOP creation and procedural documentation for AD, Exchange, and APP server maintenances in regards to Server OS and Hardware upgrades.
• Training, implementation and management of Doubletake failover system for Exchange 2003
• General Maintenance and Administration of Windows Server 2003 R2 AD and Exchange 2003 Enterprise infrastructure
• Installation, maintenance and troubleshooting of hardware servers (Dell 18xx,19xx, 26xx, 28xx, 29xx & Rxxx series rackmount servers) within Datacenter infrastructure
• Installation, maintenance and troubleshooting of virtual servers within existing Vmware vSphere (ESXi) 5.0 infrastructure using Vsphere Client, vCenter 5.0.0.
• Installation Support and Maintenance of 300+ user Blackberry Enterprise Server 4.1 (Windows 2k\2k3)
• Upgrade of Blackberry Enterprise Server 4.1 to version 5.0 sp2 (Windows Server 2008 R2)
• Development and Implantation of TEST environment mirroring PRODUCTION using Vmware ESX 3.5/4.0 installation and maintenance for Test\Sandbox environment.
• Administration of Windows Server 2003 R2 (Domain\Forest Functional level 2003) Active Directory Forest including Confidential, Sites and Services, One-way Trust, and DNS Solution

Confidential

Data Center Technical Analyst

Responsibilities:

• Responsible for supporting Confidential \ Confidential Data Center Infrastructure 400+ servers (TCP/IP, Windows AD, LDAP, etc.)
• Responsible for server builds ( Confidential G5 models HP8500, rx5000, DL380\ 385, DL580 & IBM models x3850 and x3650) deployment, rack mounting and cable management for data center.
• Responsible for server refreshes.
• Assist with application and hardware troubleshooting on servers
• Assist in the coordination of server upgrades.
• Assist in Active Directory Migration\Export of 400+ Objects (users and groups) from 4000+ Object AD to separate AD structure complete with the building of OU’s and implementation of Confidential ’s.
• Assist in Exchange Export of RISS archived data to new Exchange Administrative Group in new Exchange Organization.
• Provide Tier 2 and Tier 3 hardware and software SLA support for each server (24+ servers) for the Big Rivers company.
• Provide Tier 2 and Tier 3 Active Directory and Exchange 2003 Administration for over 400 users

Confidential

Technical Analyst

Responsibilities:

• Responsible for supporting Confidential 's operating systems (servers and workstations), networking (TCP/IP, Windows AD, LDAP, etc.), and Internet (DMZ, firewalls, load balancers, etc).
• Responsible for verifying system patch levels.
• Assist with application troubleshooting.
• Responsible for the installation and configuration of evaluation servers and product release testing; Prepare reports for system preparedness (such as Daylight Savings Time issue).
• Assist in the coordination of server upgrades.
• Future involvement in working with the following technologies: Windows 2000/2003 Server/ Windows XP /IIS 5.x, FTP and file transfer protocols / Websphere MQ distributed (training required), Mainframe knowledge (FTP, ISPF panels, dataset utilities) with required training, Momentum file transfer and routing, with required training, Host on Demand (HOD) emulator with required training, CA Comm Bridge, AIX / Linux, with required training, and VM Ware
• Project Management of distributed removal of AS400 IBM CICS client and CIS, COMPASS and SIU application using CA Unicenter Software Delivery.
• Project Management of implementation of Windows 2003 TFTP server for enterprise wide VOIP implementation.

Confidential

Information Management Senior Specialist

Responsibilities:

• Windows 2000\2003 Architecture for Active Directory Migration and Domain Collapse of each of ACS-INC\ Confidential ’s various sites (800 workstations, 50+ servers, 70+ network hardware devices).
• Complete analysis of each server (Dell Poweredge 4600, 2850, 2650, 1850, 750, hardware, memory, OS, local security groups, Active Directory computer accounts, Service Accounts, Applications, etc.)
• Complete Analysis of each Active Directory object including OU’s, Group Policy Objects, Security Groups, and Computer Accounts.
• Complete Topological Analysis of Network Hardware and placement including CISCO and Foundry FastIron edge routers, switches, and Pix internet security appliances, using existing Visio Documents.
• Build-up of Active Directory test environment using VMware Virtual Server.
• Simulation of Migration of Active Directory Objects (Users, Groups, Computer Accounts) using Microsoft’s Active Directory Migration Tool version 3.0 complete with activation of Password Export Server.
• Complete Design and Analysis and of overall Project using Microsoft Excel 2003 for Work Break Down Structure and Bill of Materials, Microsoft Project 2003 Enterprise for Project and Resource Management, Microsoft Word 2003 for Design Document, and Visio 2003 Enterprise for detailed network topology and server rack placement and wiring.
• Write up of Sarbanes Oxley documentation for Mark King’s Top 10 Enterprise Security Policies, including Creation and Delivery of Passwords and User Accounts; Deletion, Termination and Disposal of User Accounts and Passwords, the Creation, Delivery, protection, and management of Super User Accounts and Passwords.