Software Application Administrator Resume

SUMMARY:

To obtain a mutual relationship between myself and future employer by providing my current work experience and extensive knowledge in exchange for continuous opportunities and growth.

TECHNICAL SKILLS:

Experienced With: Microsoft Office Suite, Windows Server 2008, Windows Server 2012, Microsoft SharePoint, CA Technologies, SQL Server, JIRA, Lotus Notes, Microsoft Lync, Several Intuit Applications, Help Desk Applications, RedHat Linux, Oracle, Active Directory, Command line, PowerShell, Hyper - V, Group Policy, TCP/IP, DNS, DHCP, ITAM, Experian, IIS, Word press, HTML, WireShark, VPN, OpenNet IT,SAP Applications, Business Intelligence / Objects, and SQL, UiPath, ALM, Quality Center

WORK EXPERIENCE:

Confidential

Software Application Administrator

Responsibilities:

Scripting (PowerShell) Troubleshooting/support of corporate ERP Software Support on servers for both Windows and Linux platforms Remediation of multiple security vulnerabilities in corporate applications
Installation/Upgrades of corporate software SQL querying Application engineering
Reverse engineering app/software through code and configuration files Minimal coding when needed in order to add functionality to apps Lead for major project/applications migrations and upgrades.
In depth understanding of networking protocols
Experienced in migrating applications to IaaS, PaaS, and SaaS, cloud infrastructure
Ability to find solutions to unknown and undocumented issues

Confidential

Technical Analyst

Responsibilities:

Responsible for all of Talmer’s hosted and enterprise applications, including installation, upgrades, testing, issue resolution and debugging.
Point of contact of companywide software upgrades and implementations Widespread Server upgrades IIS configurations Root Cause Analysis Windows Server; patching, maintenance, and updates.
Windows Server 2003, 2008, and 2012 R2 configurations Technical writing and disaster recovery documentation
Coordinate with management and business units for corporate rollouts of all enterprise software. System support of numerous applications built around the FiServ platform.
Incident Resolution SCOM 2012

Confidential

IT Applications Administrator

Responsibilities:

Trained in CIP (Critical Infrastructure Protection) standards and procedures
Maintain Data Integrity of confidential documents.
Writing and executing test plans. UAT (User Acceptance Testing) Subject Matter Expert for all Confidential software.
Test and track all new software through test and production environments
Install, Patch, and update software and modules
Collaborate department heads and project managers to assist with key decision making.
Key decision maker on roll - out process on Confidential products Management of Web and Application Servers
Re-create and test issues in non-prod environments Daily system status reports (ie. Transaction time, system down time, bandwith)
Last tier support for all OpenText / Email management issues Support for all OT related production issues Microsoft Exchange Server 2013
Gathering business requirements for corporate sponsors needs Minimum Supervision

Confidential

Technical Analyst

Responsibilities:

Support multiple applications across the Confidential suite Confidential SME
Maintain health of 2003, 2008, and 2012 SQL servers
Install/Update/Patch software on production environments Disaster Recovery Apache Tomcat and IIS configurations and Trouble Shooting.
Re-create and test issues in non-prod environments
Collaborate with global employees in Shanghai to implement projects Creation of ftp sites on windows servers
Assisting developers and dba’s with critical issues interrupting production
Primary after hour’s on-call analyst
Multitasking multiple production incidents simultaneously
Implement new solutions and modifications in prod environments
Understanding system architecture Symantec Anti-virus configurations

Confidential

Application Support Tech/ Business Analyst

Responsibilities:

Support for issues with proprietary reporting software.
Manage data on SQL servers Run SQL queries to manipulate data and reports Host web meetings with new and existing clients to train on software
Analyzing reports for erroneous data errors
Assist users with cloud software Software development lifecycle process (SDLC)
Assist clients with building and maintain reports Apply updates and patches to SQL servers and reporting software
Renewing licenses of clients Execute systems test from existing test plans.
Assists in analyzing testing results in all phases

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