SUMMARY:

Ambitious result driven IT professional with a passion for Information Security. Participated in analysis, and implementation of solutions in support of business objectives. Visionary planner with aptitude to recognize opportunities for system and process improvements. Excellent communications skills used to build consensus and inspire cooperation at the enterprise level. Continuously seeking opportunities to improve, learn and add value.

AREAS OF EXPERTISE:

• Network and Systems Security
• Research and Development
• Regulatory Adherence
• Data Integrity/ Disaster Recovery
• Risk Assessment/ Impact Analysis
• Technical Specifications
• Team and Project leadership
• Policy Planning/Implementation
• Cost Benefits Analysis
• Policy Planning

TECHNICAL PROFICIENCIES:

Platforms: UNIX (Solaris, HP - UX), Windows 9x/NT/2000/XP/Vista, 8.1, 10, Linux, Mac OSNetworking TCP/IP, Novell, SMS/SQL, Ethernet, VPN, Secure ID, HIPAA

Languages: UNIX Shell Scripting, C, HTML, JavaScript, PHP

Tools: LAN Manager, Checkpoint Firewall, Norton Firewall, IBM, Microsoft Office Suite (WordPowerPoint, Excel, Outlook, Project, Access)

PROFESSIONAL EXPERIENCE:

Confidential, Washington, DC

Computer Scientist/Software Engineer

Responsibilities:

• Work exclusively with computer programmers & Information technology professionals to design new computer technology for International Narcotics & Law Enforcement ( Confidential ).
• Solved complex problems by designing new technologies and developing new uses for existing technologies.
• Frequently investigated technological topics identical to artificial intelligence for potential usage
• Tested all software before migration in compliance with best practices and security protocol established by System Administrator
• Utilized Java to assist with identifying specific objects and methods to ensure a simplified migration to the cloud infrastructure
• Occasionally supported Linux, Mac OS, and Windows platforms
• Improved overall performance of existing computer systems and software as well as the development of new hardware or computing techniques and materials.

Confidential, Lorton, VA

Software Engineer

Responsibilities:

• Provide support in analyzing new and complex solutions supporting technologies
• Diagnose and resolve technical hardware and software issues and perform testing and configuration of Video Equipment
• Troubleshoot IP and analog video cameras and factors affecting transmission performance.
• Identify and escalate situations requiring urgent attention, track and route problems and requests and document resolutions
• Prepare weekly and monthly activity reports, prepare training/help guide documents for field use, and collect statistics on equipment and operational usage
• Perform installation and handling optical transmission systems.
• Knowledge of microwave transmission, analog and IP video applications and compression standards (H.264, M- JPEG).
• Knowledge of commercially licensed products, i.e. broadband modems, mesh, wireless, COFDM
• Download and update equipment with video management software programs and configure and manage video network servers, switches, routers, and various connectivity methods
• Maintain optical storage and archiving solutions and agency proprietary inventory program

Confidential, Fort Belvoir, VA

Information Technology Specialist

Responsibilities:

• Troubleshoot automation equipment and systems for isolation of malfunction to specific hardware and/or software.
• Restore equipment to operational speed
• Conduct PMCS unit level maintenance on Confidential devices in accordance with Confidential
• Secure Windows network infrastructures by performing OS hardening, and securing online communication using SSL digital certificates
• Enable and secure configuration and data access control at the device level while scanning for patch needs, malware (virus) threats and configuration vulnerabilities.
• Work in military technical control facility ( Confidential ) during Advanced Individual Training ( Confidential )

Confidential, Waldorf, MD

Cloud Analyst

Responsibilities:

• Responsible for engineering an organization's cloud computing infrastructure and assist in migration of applications to Amazon Web Services (AWS) cloud computing service
• Implemented and designed software that monitored the company's overall performance
• Manage company's resources, analyze costs, and construct weekly cost report for executives
• Continuously implement process improvement solutions to prevent failover when migrating clientele to AWS cloud computing service
• Assess clientele’s projected AWS infrastructure service utilization and notified when at pre-disclosed threshold
• Determined all unit costs and constructed RFQ when bidding for contract on GSA IT Schedule 70

Confidential, Silver Springs, MD

Help Desk

Responsibilities:

• Supervise field technician’s performing cable splicing, conduct fiber optic testing remotely
• Monitor optical network terminal installation, and prepare status reports on all customer’s operational equipment.
• Review, validate, develop and process telecommunications requirements
• Provide technical support and assistance to other company technical team members as required
• Analyze and provide technical solutions for customer service requests
• Respond to incoming support calls, assist customers with their inquiries in an expeditious manner thereby increasing revenue
• Troubleshoot cable outages and no signal inquires
• Perform installation and handling optical transmission systems.

Confidential, Newport News, VA

Advance Repair Agent/Counter Intelligent Agent

Responsibilities:

• Installed and configured computer systems, diagnosed and solved hardware/software faults.
• Utilized command-line to troubleshoot, analyzed and recovered systems when malfunction occurs
• Monitored security procedures and performed data retrieval
• Documented all new, altering and malfunctioning processes related to hardware and software
• Monitored software on LAN/WAN systems to determine requirements needed to develop comprehensive test plans to ensure programs are tested and debugged to enhance overall business systems proficiency
• Maintained the store database for communication systems information and network IPs
• Determined proper installation parameters for software/ hardware for smoother integration, transition and efficiency
• Identified and corrected technical problems and deficiencies for clients
• Monitored and collected data on system performance
• Recovered systems from hacker attacks and major virus outbreaks
• Researched, prioritized, and secured desktops by denying launch of unauthorized or prohibited applications
• Secured clients' Internet and Network by implementing safeguards to minimize information security risks and threats
• Lead technical discussions with senior leadership on troubleshooting techniques
• Provided one-on-one training with clients to increase technical skillset .

Confidential, Norfolk, VA

IT Consultant

Responsibilities:

• Troubleshoot all advance network complications
• Configured checkpoints and authenticated firewalls for Old Dominion University’s (ODU) and Norfolk State University’s (NSU) faculty & students.
• Performed routine level maintenance and reported findings and system failures
• Reported network failures to technical control centers and supervisors
• Managed network and satellite access for various data communication systems i.e., printers, notebooks, and tablets
• Assisted administration with existing network systems. Scheduled university network outages
• Configured and maintained network infrastructure in accordance with SOP
• Created network access accounts for programming technicians.