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Systems Administrator Resume

5.00/5 (Submit Your Rating)

Houston, TX

SUMMARY:

Motivated and driven Information Technology professional with diverse background consisting of database manipulation, system maintenance, customer support, and training . Able to quickly assimilate advanced techniques and operations to ensure compliance with project directives. Demonstrates a collaborative approach in coaching current technology to team members. Possess strong problem - solving and interpersonal skills to uphold client relationships.

AREAS OF EXPERTISE INCLUDE:

  • Oracle Fusion HCM
  • Tobin Enterprise Land
  • BMC Service Desk Express
  • Oracle Access Manager (OAM)
  • Oracle R12.1.3 EBS Modules
  • Oracle R12 Finance Module
  • Oracle
  • Management Microsoft SCSM

PROFESSIONAL EXPERIENCE:

Confidential, Houston, TX

Systems Administrator

Responsibilities:

  • Operated Oracle Single Sign-On, ensuring user’s ability to access applications in a timely manner.
  • Completed over 100 security request tickets per week, troubleshot and resolved issues with less than 24-hour turnaround.
  • Maintained security refresh and internal audit scripts and guaranteed compliance with Sarbanes-Oxley (SOX) security controls.
  • Created standard operating procedures (SOP) based on business requirements and ensured ticket resolutions were completed within 24 hours.
  • Acted as resident technical lead and point of escalation for Oracle related issues, resulting in resolution turnaround time decrease of 10 hours.
  • Created and implemented oracle approval management engine process for assigning security roles, resulting in cost savings of 1 full-time employee (FTE).

Application Security Administrator

Confidential

Responsibilities:

  • Logged and completed over 100 SCSM ticket security requests, granting access to Enterprise Business Suite (EBS) applications each week.
  • Completed Fusion Human Capital Management (HCM) security implementation, granting HR team access to sensitive user information.
  • Joined team on Oracle R12.1.3 upgrade project, verifying security compliance.
  • Updated progress reports and met with team every week, guaranteeing security requirements are administered.

Security Administrator

Confidential

Responsibilities:

  • Completed Oracle Role-Based Access Control ( Confidential ) Application Security training, learning best practices of implementing Oracle Security.
  • Participated in team that designed 500 custom security responsibilities and 300 security custom roles used by each area, completing tasks related to job function.
  • Assigned all security access as requested, authorizing compliance with SOX regulations. Completed 150 access tickets every week.
  • Maintained role and responsibility descriptions, reducing incorrect role requests.

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