Systems Administrator Resume
5.00/5 (Submit Your Rating)
Houston, TX
SUMMARY:
Motivated and driven Information Technology professional with diverse background consisting of database manipulation, system maintenance, customer support, and training . Able to quickly assimilate advanced techniques and operations to ensure compliance with project directives. Demonstrates a collaborative approach in coaching current technology to team members. Possess strong problem - solving and interpersonal skills to uphold client relationships.
AREAS OF EXPERTISE INCLUDE:
- Oracle Fusion HCM
- Tobin Enterprise Land
- BMC Service Desk Express
- Oracle Access Manager (OAM)
- Oracle R12.1.3 EBS Modules
- Oracle R12 Finance Module
- Oracle
- Management Microsoft SCSM
PROFESSIONAL EXPERIENCE:
Confidential, Houston, TX
Systems Administrator
Responsibilities:
- Operated Oracle Single Sign-On, ensuring user’s ability to access applications in a timely manner.
- Completed over 100 security request tickets per week, troubleshot and resolved issues with less than 24-hour turnaround.
- Maintained security refresh and internal audit scripts and guaranteed compliance with Sarbanes-Oxley (SOX) security controls.
- Created standard operating procedures (SOP) based on business requirements and ensured ticket resolutions were completed within 24 hours.
- Acted as resident technical lead and point of escalation for Oracle related issues, resulting in resolution turnaround time decrease of 10 hours.
- Created and implemented oracle approval management engine process for assigning security roles, resulting in cost savings of 1 full-time employee (FTE).
Application Security Administrator
Confidential
Responsibilities:
- Logged and completed over 100 SCSM ticket security requests, granting access to Enterprise Business Suite (EBS) applications each week.
- Completed Fusion Human Capital Management (HCM) security implementation, granting HR team access to sensitive user information.
- Joined team on Oracle R12.1.3 upgrade project, verifying security compliance.
- Updated progress reports and met with team every week, guaranteeing security requirements are administered.
Security Administrator
Confidential
Responsibilities:
- Completed Oracle Role-Based Access Control ( Confidential ) Application Security training, learning best practices of implementing Oracle Security.
- Participated in team that designed 500 custom security responsibilities and 300 security custom roles used by each area, completing tasks related to job function.
- Assigned all security access as requested, authorizing compliance with SOX regulations. Completed 150 access tickets every week.
- Maintained role and responsibility descriptions, reducing incorrect role requests.
