SUMMARY:

• Confidential Lead Site Engineer
• Information Technology Specialist for the Confidential
• 10+ years of experience in IT and especially in networking protocols and design/implementation of network infrastructure
• Current CCNP Routing and Switching and Security+ CE certified
• Current active Secret clearance
• Information Assurance Technical level 1 and 2 compliant (IAW DOD directive 8570.01 - M)
• Supervised and managed the operations of tactical and strategic information networks, systems, and associated personnel Confidential the local area network (LAN) and wide area network (WAN) levels
• Planned, installed, configured, managed, monitored, and secured network services including troubleshooting and optimization of the information systems and networks
• Experienced in operating routers, switches, firewalls, WANscalers, TACLANE’s, VPN’s, wireless controllers, and satellite communication equipment
• Knowledgeable in administering IT training for key personnel as well as providing technical assistance to customers
• Professional experience with Remedy, Footprints, and HP Service Manager ticketing systems

TECHNICAL SKILLS:

• Windows 7/10, Mac OS X, Cisco IOS
• Adept with Cisco ISE, Cisco Prime, and SolarWinds day-to-day operations
• Well versed in using Microsoft Visio to create network diagrams, rack elevations, show the flow of data, etc.
• Proficient in Microsoft Office Suite, Active Directory, SharePoint, Remedy, HP Service Manager, SolarWinds Engineers Toolkit
• Experience with offensive hacking techniques, Information gathering, footprinting, reconnaissance, Metasploit/Armitage, vulnerability assessment and exploitation, post exploitation, defensive countermeasures, Assured Compliance Assessment Solution (ACAS), Retina, System Center Configuration Manager (SCCM), incident response, log collection

WORK HISTORY:

Confidential

Senior Network Administrator

Responsibilities:

• Daily tuning and use of tools such as SolarWinds, Cisco ISE, Cisco Prime
• Deploy, configure, manage, and assist in the design of all gear on the network and related protocols
• Coordination with network architect in order to design optimal routing between multiple sites (mainly OSPF and EIGRP with a smaller amount of BGP and MPLS)
• Assisted with re-design of Spanning-tree deployment throughout entire network (optimization and implementation)
• Worked with the server team to optimize environment for VMware needs (helping configure standard and distributed vSwitches and allowing for Vmotion)
• Created scripts to push out through Cisco Prime and managing image versions as well
• Troubleshooting Cisco AnyConnect and Cisco ISE issues
• Ensured all devices within the environment match up to DoD STIG guidelines
• Sat on Technical Review Board (TRB) in order to have deep technical discussions about changes to the environment and how best to proceed with them in order to least impact the network
• Presented Engineering Implementation Plans (EIP) to the Government Change Advisory Board (CAB)
• Created project plans for upcoming and ongoing projects as they related to business priorities
• Created Visio diagrams in order to show data flow, rack elevations, physical vs. logical topology, etc.
• Created test environments in order to test network changes/upgrades before they were implemented into production network (using VIRL, GNS3, EVE-NG, hardware lab environment)
• Managed lifecycle management of classroom switches that are used for AV equipment (migrated from SG-300's to 3560CX's)

Confidential

Lead Site Engineer/IT Service Delivery Rep

Responsibilities:

• Expertly managed a team of 12+ network engineers across 50+ sites throughout the Confidential
• Developed training calendars, on call-rotations, technical walkthroughs, and engineering implementation plans
• Hands on experience with upgrading/replacing a variety of networking gear to include routers, switches, firewalls, VPN’s, IPS’s, WANscalers, wireless controllers and access points, NetApp devices, VOIP gateways, and circuit upgrades
• Helped architect plans to migrate from collapsed core to three-tier design architecture Confidential multiple sites throughout the region
• Applied multiple complex configurations to a variety of devices in order to complete maintenances/upgrades
• Increased TRMP (tech refresh- replacing old gear with new) efficiency throughout entire region
• Meticulously maintained inventory of server farm gear, spares kits, backup sites, etc.

Confidential, Washington, DC

Requirements Manager

Responsibilities:

• Provide support for Confidential personnel within the Confidential in under a 36 hour metric for routine requirements
• Install, maintain, and configure hardware in support of Confidential mission
• Provide full spectrum project management planning in order to satisfy customer needs
• Coordinate with multiple teams throughout the planning process to create requirements schedules and ensure timelines and standards are met

Confidential

LAN Manager

Responsibilities:

• Facilitated building transfer of 200+ digital and 20+ analog systems as the lone network administrator. Designed a network diagram accounting for current and future growth during and after the move
• Created and managed user accounts, maintained and networked printers, digital senders, and computers, re-imaged and troubleshot network devices, installed software updates and patches to ensure operability and compliance
• Consulted and coordinated with the Network Enterprise Center (NEC) help desk using Remedy to identify, report, and resolve user, computer, and network problems
• Set-up, deployed, updated, and maintained various routing and switching equipment to provide secure encrypted communications
• Responsible for installation, operation, and monitoring of tactical NIPR and SIPR networks
• Monitored syslog and built network maps using SolarWinds Engineers Toolkit to mitigate and resolve problems affecting the tactical network
• Excelled in assisting and communicating with technical and non-technical customers
• Designed sharepoint web pages, while also implementing an automated trouble ticket system that allowed for more efficient response and resolution time, as well as easily accessible information on the progress of the tickets

Telephone Communications Officer

Confidential

Responsibilities:

• Maintained roster of Government issued personal cell devices (numbers, assignees, etc.)
• Issued and troubleshot devices for key personnel
• Supervised and ensured compliance governing Information Assurance (IA) policies for network access for all network devices and users
• Created and maintained shared network drive, allowing for collaboration between all network users and a centralized location from which to store data and files
• Maintained multiple Organizational Unit’s (OU) within Active Directory, consisting of 1400+ users and 600+ network devices
• Utilized Cisco AnyConnect for VPN accounts, after ensuring users were properly trained and computers were secured in accordance with Information Assurance (IA) policies
• Administered 80+ networked printers/digital senders on a print server
• Utilized Host Based Security System ( Confidential ) and Retina vulnerability scanner reports to identify, mitigate, and remediate endpoints on both strategic and tactical networks