TECHNICAL PROFICIENCY:

• Active Directory Administration (DNS, DHCP, Group Policy, Print/File Services, User/Group Management, WSUS)
• Exchange Server 2007/2010/2013 (365)
• SharePoint 2013
• Microsoft Office 2003/ 2007/2010/2013 (365)
• Windows Server 2003/2008/2008 R2/2012R2
• Windows XP/Vista/7/8.1/10
• AWS (SysOps, Route 53, VPC, ELB, SES, SMS)
• VMware vSphere (5.x, 6, 6.5, 6.7)
• VMware Horizon (5.x, 6.x, 7.x)
• VMware UEM 9.x, App Volumes 2.14
• Confidential (7 - Mode) (Cluster)
• Solar winds Help Desk (ticketing system)
• Microsoft Forefront
• SQL Server 2005/2008/2008 R2/2012 (Admin)
• McAfee Virus Scan Enterprise/ePolicy Orchestrator

WORK EXPERIENCE:

VMware Associate

Confidential, Manhattan, NY

Responsibilities:

• Install, configure, and manage VMware vSphere (5.x, 6.x) Environment for city agencies (FDNY, DOT, TLC, etc.)
• Deploy and maintain the Virtual Desktop Infrastructure Environment (VMware Horizon 7.x.)
• Implement, configure, and upgrade VMware UEM 9.x and App Volumes 2.x
• Deploy Disaster Recovery system through the use of VMware Site Recovery Manager (6.x, 8.x)
• Configure and deploy VMware NSX DLR/Edge services to establish north - south, east-west connectivity
• Configure vROPs to monitor alerts and troubleshoot system health issues

Systems Engineer

Confidential, Manhattan, NY

Responsibilities:

• Deploy, manage, and operate scalable, highly available, and fault tolerant systems on AWS.
• Migrate existing on-premises applications and computing to AWS.
• Install, configure, migrate, and manage virtual infrastructure (multiple Datacenters) and virtual desktop environment (VDI) through VMware vCenter (5.X, and 6.X) and VMware Horizon View (6.X, 7.X).
• Oversee and implement storage ( Confidential ) systems upgrades and optimization strategies, manage the frequency of appropriate support package/patch application and coordinate activities with other technical personnel as appropriate.
• Create and manage Confidential offsite backup/replication through the use of Snapmirror using DFM
• Develop and optimize efficient strategies for virtual and physical Windows/Linux servers, Confidential, and VMware Suite.
• Manage deployment of patches using patch management solution ( Confidential ).
• Install, configure, and deploy Symantec Endpoint Solution Server to provide security for Servers.
• Configure and manage Microsoft services on a multi domain environment; Active Directory, DNS, DHCP, Group Policy, and Print service (Server 2003, 2008R2, 2012R2).
• Manage Microsoft Office/Exchange 2013 users and mailboxes creation through Office 365 (Exchange Online).
• Support over 500 virtual/physical servers on a multi domain environment.

Systems Administrator

Confidential, Manhattan, NY

Responsibilities:

• Install, configure, and manage virtual infrastructure through VMware vCenter (5.0, 5.1, 5.5, 6)
• Manage Microsoft Office 2013 user creation and installation through Office 365
• Assist the technical systems team with installing, configuring and implementing a virtual desktop environment (VDI) using VMware Horizon View and vCenter, including creating thin apps, creating and provisioning pools (Testing environment for future implementation)
• Install, upgrade, repair and/or modify computers; configure and connect customers, printers and other devices to network servers
• Create, configure, and manage users, groups, group policies, computers, and other peripherals through Active Directory (Server 2003, 2008, 2008 R2, 2012 R2)
• Install, configure, and deploy McAfee ePolicy Orchestrator Server to provide security for Servers and Workstations
• Manage IP address reservations, Scope statistics, IP address leases, and adding computers/devices to the proper VLAN through Active Directory, DHCP Management Console (Server 2003, 2008, 2008 R2)
• Configure and manage Websense (Web Filter)
• Configure and manage Terminal server (Remote App) to allow users to connect to internal software remotely
• Install new or enhanced applications and/or hardware, assisted in the installation of new networks and evaluate and recommend hardware purchases
• Support department of over 300 Staff members (HP Workstations)
• Provide assistance to customers in desktop applications or general network or system issues
• Create and deploy Windows Operating Systems using Smart Deploy.

Technical Support Specialist

Confidential, Bronx, NY

Responsibilities:

• Installed, upgraded, repaired and/or modified computers; configured and connected customers, printers and other devices to network servers
• Deployed OS images, software, and printers through the use of Altiris deployment solutions
• Created, configured, and managed users, groups, computers, and other peripherals through Active Directory (Server 2003, 2008, 2008 R2)
• Managed IP address reservations, Scope statistics, IP address leases, and added computers/devices to the proper VLAN through DHCP Management Console (Server 2003, 2008, 2008 R2)
• Installed new or enhanced applications and/or hardware, assisted in the installation of new networks and evaluate and recommend hardware purchases
• Managed two enterprise level print environments (over 400 printers) on a daily basis by installing and adding printers and drivers, managing the high availability of clustered print servers (Server 2008 R2)
• Provided assistance to customers in desktop applications or general network or system issues
• Supported department of over 1000 users; over 7000 students (mostly HP and Dell Workstations)
• Recommended and configured all peripherals within department including printers, copiers, projectors, etc.

Volunteer Technician

Confidential, Bronx, NY

Responsibilities:

• Installed, upgraded, repaired and/or modified computer hardware and software
• Installed new or enhanced applications and/or hardware
• Supported department of over 1000 users; over 7000 students