SUMMARY:

• Proven ability to analyze systems, uncover problems, troubleshoot complex system issues, and propose best practice solutions
• Ability to work within a delivery - centric professional services team
• Ability to clearly and effectively work and communicate with other team members, management and with customers
• Strong work ethic
• Strong ability to engage with the client through discovery, analysis and planning activities
• Strong ability to translate business objectives into technical requirements
• Proven ability to analyze systems, uncover problems, troubleshoot complex system issues, and propose best practice solutions
• Strong, hands-on experience installing, configuring and operating VMWare products and platform services
• Proven ability to support Production readiness activities
• Strong written and verbal communication skills
• Ability to produce clean, high-quality technical documentation
• Strong hands-on experience installing, configuring and operating VMware and Citrix products and services
• Proven ability to support production readiness activities
• Strong written and verbal communication skills
• Ability to produce clean, high-quality technical documentation
• Uses self-motivation to keep abreast of latest technology and trends.
• Manages medium-small sized teams and/or work efforts.
• Adapts existing methods and procedures to create alternative solutions to complex problems.
• Understands the strategic direction set by senior management as it relates to team goals.
• Uses own judgment to determine optimal solution to recommend.
• Primary upward interaction is with direct supervisor or teams leads.
• Determines methods and procedures on new assignments with minimal guidance.
• Ability to work within a delivery-centric professional services team
• Expert knowledge of Microsoft AD, i.e. GPO domain level; Local GPO; profile management, folder redirection; IE security settings
• Ability to clearly and effectively work and communicate with other team members, management and with customers
• Strong ability to engage with the client through discovery, analysis and planning activities
• Strong ability to translate business objectives into technical requirements

TECHNICAL SKILLS:

• Windows OS configuration and troubleshooting
• Server protection (McAfee, TrendMicro, Symantec)
• Storage ( Confidential, EMC, Hitachi, HP and Symantec)
• Application Virtualization (Microsoft, VMware, and Citrix)
• Blade server systems support and configuration ( Confidential, Dell, Cisco, VCE and HP)
• Disaster Recovery and business continuity (VEEAM, VMware SRM, etc.)
• MS Visio, Office and SharePoint
• VMware vSphere, vCenter, Horizon and vROps
• Active Directory/LDAP deployment migration
• Datacenter operations and management
• Server migrations and consolidation
• Clustering (Microsoft, VMware, Citrix, Oracle)
• DNS, WINS, RIS, DNS, FTP and DHCP
• Microsoft System Center 2007/2012 (SCCM - SCOM)
• Hyperconverged Infrastructure (Cisco UCS, VCE vBlock)
• Linux OS (RHEL, CentOS, SLES)
• Cloud Engineering (Azure, AWS, vRealize)
• Microsoft SQL Server 5 - 2012
• Citrix NetScaler, XenApp, XenDesktop, and XenServer
• Application packaging and migration

PROFESSIONAL EXPERIENCE:

Confidential, Philadelphia, PA

VMware/SCCM Engineer

• Perform duties as an onsite resident consultant/Subject Matter Expert
• Consults on Software Defined Data Center (SDDC), Hyper-Converged Infrastructure (HCI), Public, Private, and Hybrid cloud technology research, evaluations, scoring, and documentation.
• Design, Implementation, deployment and operation of VMware vSphere environment for Hyper-Converged Infrastructure platform (Cisco UCS, Dell M1000e and Confidential BladeCenter)
• Knowledge transfer to onsite team for support and maintenance of a modern agile environment
• Architect compute and network layout for baseline infrastructure to support vRealize suite
• Implementation and deployment of vRealize Operations and vRealize Automation
• Leads pre-production readiness efforts, POCs, lab testing, and knowledge transfer
• Defines engineering approaches for various SDDC and HCI initiatives
• Provides last tier support for operations and support teams, root cause analysis and preventative analysis
• Planning, Implementation and Deployment of vRealize Log Insight, NSX and vSAN
• Deploy, maintain and troubleshoot VDI using VMware Horizon 6 and 7
• Create Custom views and dashboards in vROPs 7

Confidential Edison, New York City, NY

VMware Resident Consultant/SME

• Perform duties as an onsite resident consultant/Subject Matter Expert
• Consults on Software Defined Data Center (SDDC), Hyper-Converged Infrastructure (HCI), Public, Private, and Hybrid cloud technology research, evaluations, scoring, and documentation.
• Design, Implementation, deployment and operation of VMware vSphere environment for Hyper-Converged Infrastructure platform (Cisco UCS, Dell M1000e and Confidential BladeCenter)
• Architect compute and network layout for baseline infrastructure to support vRealize suite
• Knowledge transfer to onsite team for support and maintenance of a modern agile environment
• Implement and introduce IaaS and PaaS models into corporate support model
• Update and enhance existing infrastructure to tightly work with other business units
• Implementation and deployment of vRealize Operations and vRealize Automation
• Leads pre-production readiness efforts, POCs, lab testing, and knowledge transfer
• Defines engineering approaches for various SDDC and HCI initiatives
• Provides last tier support for operations and support teams, root cause analysis and preventative analysis
• Planning, Implementation and Deployment of vRealize Log Insight, NSX and vSAN
• Deploy, maintain and troubleshoot VDI using VMware Horizon 6 and 7

Confidential, Ashburn, VA

VMware Resident Consultant/SME

• Accomplishments
• Stood up NSX environment suitable for testing of BGP peering
• Stood up ESXi environment suitable for testing of BGP peering
• Update and enhance existing infrastructure to tightly work with other business units
• Implementation and deployment of VMware NSX and vRealize Automation
• Configured and deployed NSX Edge, Gateway and Routing functions
• Helped define engineering approaches for various SDDC and HCI initiatives
• Provides last tier support for operations and support teams, root cause analysis and preventative analysis
• Planning, Implementation and Deployment of vRealize Log Insight, Network Insight and vSAN

Confidential, Audubon, PA

Infrastructure Engineer

• Design, implementation, deployment and operation of VMware vSphere environment for converged infrastructure platform
• Implemented and Deployed Microsoft AD, SCCM and SCOM for Hyper-V Servers and Desktops
• Design, Implementation, deployment of Citrix XenApp, AppSense and App-V for app delivery
• Deploy Windows Servers 2012 R2 Infrastructure platform
• Create Citrix Design for Citrix XenApp, StoreFront and XenDesktop 7
• Configure Citrix NetScaler for Extranet and Intranet functionality
• Configure Server environment to spec for various applications
• Implemented and deployed Citrix NetScaler Load-balancing and interface functionality

Confidential, Dearborn, MI

Agile Hosting Infrastructure Engineer

• Migration and implementation of Cloud technology (VMware vRealize and HP Cloud Automation)
• Design and implementation experience with blade servers and virtual connect technologies.
• Design to size, implement and support large VMware environments
• Install, configure and manage VMware vSphere, VMware vCloud, & VDI Environments
• Create orchestrations for multi-tier virtual machine deployments using VMware tools (vCAC, Orchestrator and Director)
• VCE vBlock systems and hardware installations, deployments and implementation
• Configure VMware Distributed Resource Scheduling, High Availability and Fault Tolerance.
• Desktop imaging and VDI pool creation in a VMware View environment.
• Design and configuration of vRealize Automation workflows and schemas
• Cisco UCS blade server and hardware installation, deployment and implementation
• Update and migration of VDI and applications from legacy platforms
• Configure VMware (SRM), Distributed Resource Scheduling, High Availability and Fault Tolerance.

Confidential, Dallas, TX

Citrix Architect

• Create Citrix Design for StoreFront 2.1 and XenDesktop 7
• Configure Citrix NetScaler 10.1 for Extranet and Intranet functionality
• Cisco UCS blade server and hardware installation, deployment and implementation
• Design solutions for integration of hybrid/public clouds (AWS, Google Cloud)
• VCE vBlock systems and hardware installations, deployments and implementation
• Citrix XenApp, XenDesktop farm implementation and deployment
• Microsoft Windows 2008 and 2012 R2 implementations
• Desktop imaging and VDI pool creation in a Citrix XenDesktop environment
• Application Hosting and Streaming in a Citrix XenApp environment
• Create orchestrations for multi-tier virtual machine deployments using Citrix tools (CloudPlatform)
• Update and migration of VDI and applications from legacy platform
• Interface with all levels of infrastructure support

Confidential, San Diego, CA

Citrix Design Consultant

• Create Citrix Design for StoreFront 2.1, NetScaler 10 and XenDesktop 7
• VCE vBlock systems and hardware installations, deployments and implementation
• Design and implementation experience with blade servers and virtual connect technologies.
• Cisco UCS blade server and hardware installation, deployment and implementation
• Citrix XenApp, XenDesktop farm implementation and deployment
• Microsoft Windows 2008 and 2012 R2 implementations
• Desktop imaging and VDI pool creation in a Citrix XenDesktop environment
• Application Hosting and Streaming in a Citrix XenApp environment
• Design solutions for integration of hybrid/public clouds (AWS, Google Cloud)
• Update and migration of VDI and applications from legacy platform

Confidential, Fort Worth, TX

Systems Engineer

• Cisco UCS blade server and hardware installation, deployment and implementation
• Design and implementation experience with blade servers and virtual connect technologies.
• Citrix XenApp, XenDesktop farm implementation and deployment
• Microsoft Windows 2008R2 implementations
• Server and application migrations from 2003 server to 2008R2 server
• Create orchestrations for multi-tier virtual machine deployments using VMware tools
• Design, Implementation, deployment and operation of VMware vSphere 5 environment for infrastructure platform
• Migration and implementation of vCloud using technology vCAC (version 5.1)
• Update and migration of VDI and applications from legacy platform
• Create orchestrations for multi-tier virtual machine deployments using VMware tools (vCAC, Orchestrator and Director)
• Capable to size, implement and support large VMware environments
• Install, configure and manage VMware vSphere, VMware, vCAC ESX hosts & VDI Environment.
• Configure VMware Distributed Resource Scheduling, High Availability and Fault Tolerance.
• Desktop imaging and VDI pool creation in a VMware View environment.
• Design solutions for integration of hybrid/public clouds (AWS, Google Cloud)

Confidential, Alpharetta, GA

Senior Virtualization Engineer

• Design, Implementation, deployment and operation of VMware vSphere 5 environment for infrastructure platform
• Migration and implementation of vCloud technology (version 1.5 and 5.1 including vCAC 5.2)
• Design and implementation experience with blade servers and virtual connect technologies.
• Design to size, implement and support large VMware environments
• Install, configure and manage VMware vSphere, VMware vCloud, & VDI Environments
• Create orchestrations for multi-tier virtual machine deployments using VMware tools (vCAC, Orchestrator and Director)
• VCE vBlock systems and hardware installations, deployments and implementation
• Configure VMware Distributed Resource Scheduling, High Availability and Fault Tolerance
• Configuration and implementation of Oracle RAC on VMware
• Desktop imaging and VDI pool creation in a VMware View environment.
• Cisco UCS blade server and hardware installation, deployment and implementation
• Update and migration of VDI and applications from legacy platforms

Confidential, Fort Worth, TX

Virtualization Services Expert

• Design, Implementation, deployment and operation of VMware vSphere 5 environment for infrastructure platform
• Design, implementation, deployment, and operation of XenApp 5/6.5 for application delivery and packaging
• Centralization of applications in the datacenter to reduce costs
• Controlling and encrypting access to data and applications to improve security
• Delivering and packaging applications to users anywhere using App-V 4.6
• Take the lead in troubleshooting of complex operational issues
• Transformation of remote site applications for migration to XenApp 5/6
• Optimize capacity to size, implement and support large VMware environments.
• Install, configure and manage VMware vSphere, VMware ESX hosts, vCAC & VDI Environment.
• Configure VMware (SRM) Distributed Resource Scheduling, High Availability and Fault Tolerance.
• Install, configure and manage Microsoft App-V and Hyper-V.
• Desktop imaging and VDI pool creation in a VMware View environment.
• Cisco UCS blade server and hardware installation, deployment and implementation

SourceCorp/HOV, Dallas, TX

Citrix Engineering Consultant

• Design, implementation, deployment, and operation of XenApp Servers and Applications.
• Installed, maintained and configured Hyper-V in the data center
• Centralizing applications in the datacenter to reduce costs
• Controlling and encrypting access to data and applications to improve security
• Delivering applications to users anywhere
• Troubleshooting XenApp functions
• Implementation, Deployment and operations of SAN technologies
• Proficient use of the EMC NaviSphere and Migration techniques
• Migration of remote site applications to Data Centers

Confidential, Austin, TX

Virtualization Services Engineering Consultant

• Design, implementation, deployment, and operation of VMware vSphere 4.1 on rack and blade servers.
• Create architecting solutions for high-availability and robust disaster recovery using VMware or third-party technologies to support critical Microsoft enterprise services.
• Install and configure Dell Racks, Dell M1000e chassis, Dell M610, Dell M710 blades, Dell M710HD blades.
• Write detailed architecture, implementation, migration, and operations documents.
• Research, evaluate, and deploy the latest security and management tools to support the virtual environment.
• Deploy new ESXi hosts and provision VMs on a regular basis.
• Monitor virtual infrastructure health using vCenter and Microsoft Systems Center Operations Manager (SCOM).
• Take the lead in troubleshooting of complex operational issues
• Give presentations to various technical and managerial groups
• Share knowledge and experience to enhance the technical capabilities of peers.
• Installed, maintained and configured Hyper-V and SAN in the data center
• Experience designing and implementing medium to large scale (100+ hosts) vSphere virtualization infrastructures.
• Deploy advanced virtualization environments in a high-availability and geographically distributed enterprise using ESXi clusters and HA. FT, DRS, SRM experience.
• Hosting tier-1 Microsoft applications in a virtual environment such as Active Directory, Exchange, and SharePoint.
• Design and implementation experience with blade servers and virtual connect technologies.
• Deploy, implement and troubleshoot enterprise Fibre Channel SANs and iSCSI SANs.
• Practice VMware hardening guidelines, DOD security best practices, SSL certificate management, and Windows Server 2008 R2 environments.
• Multi-task multiple priorities and meet aggressive deadlines.
• Self-starter and have worked successfully in teams or alone.
• Troubleshooting XenApp functions
• Implementation, Deployment and operations of SAN technologies including EMC Clariion and Symmetrix systems
• Proficient use of the EMC NaviSphere and Migration techniques

Confidential,Grand Prairie, TX

Implementation Consultant

• Project involved the deployment, installation, configuration and implementation of multiple enterprise systems.
• Install and configure Dell Racks, Dell M1000e chassis, Dell M710 blades, Dell M610 blades
• Installed, maintained and configured Hyper-V and SAN in the data center
• Design and configure networking, deploy firmware upgrades, design and test patch deployment
• Create and deploy custom Windows OS images (2003, 2008 R1 and R2)
• Oversee, implement and troubleshoot Application migrations

Confidential, Dallas, TX

Systems Manager - Problem Management

• Subject Matter Expert in multiple roles; top-tier problem management, configuration and optimization of all SAN and Windows Enterprise (2000, 2003 and 2008) server functions, VMware ESX, Citrix and Linux, direct contact with vendors for top-tier problem resolution, disaster recovery, and technical support for lower level technicians and engineers.
• Installed, maintained and configured Hyper-V and SAN in the data center
• Implementation, Deployment and operations of SAN technologies with EMC Clariion

Confidential, Carrollton, TX

Sr. NT LAN Administrator

• Contracted out to AT&T Call Center with over 500 users, administration of all network functions including backups, hardware maintenance and systems support.
• Managed and maintained all computer, computer security systems and audio/visual hardware/software.
• Worked with vendors, consultants and other technical support representatives to maintain those systems.
• Researched new and developing technology in both hardware and software fields.