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Systems Engineering Resume

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Boca, RatoN

SUMMARY:

  • Installation, configuration and maintenance of Linux servers (Red Hat 5 & 6, and CentOS,
  • Confidential Linux) and supported applications WebLogic, SAS, Confidential, and R - Module using customer/vendor’s documentation.
  • Providing support to development, test, and production teams with troubleshooting issues
  • Documenting all tickets in a tracking system using HP ALM
  • Manage, track and report assigned tickets daily
  • Knowledge of configuration and auto deployment tools using Ansible
  • Knowledge of patching via Tanium tool
  • Install, configure and maintain/manage Splunk
  • Knowledge of security policies, requirements, and vulnerabilities
  • Disk configuration & File Systems Management
  • Provides support for U.S Confidential UNIX/LINUX management branch operating environments
  • Created and Managed File Systems with LVM
  • Provides change management and UNIX/LINUX administrative support for various U.S Census applications
  • User management, Creating and managing user account, groups and access levels
  • Monitoring System Performance of Virtual memory, Managing Swap Space, Disk utilization and CPU utilization
  • Systems Security Administration and User administration using Role Based Access Control; Sudoers
  • Works on Confidential blade Servers; HS21-XM Blade Server
  • Experience with firmware updates which reduces ROM size requirements
  • Controlling the System Logging services, and examining system Log Files
  • Monthly Patch {automation}
  • Working knowledge of Ansible (configuration management systems)
  • Setting up Confidential and Client on a Linux Servers
  • Disc configuration on Linux OS.
  • Install and support ansible
  • Works with puppet, and GIT Repository.
  • Experience with Cloud technologies such as AWS, VMware etc.
  • Works with network tools such as iptables, Linux, HAProxy
  • Familiar with with load balancing
  • Support Splunk/Trend Micro Deep Security
  • Support Tanium app
  • Experience installing, configuring and maintaining services such as Apache, MySQL, MariaDB, NGINX, etc
  • Provides and remediates Linux vulnerability using Risk Management Framework (RFM) implemented by the Federal Information Security Management Act - Confidential
  • Provides patch management, incident and change management via Remedy to track work flow

TECHNICAL SKILLS

SAO Applications: Java, Red Hat 5 & 6, 7, and CentOS, Confidential Linux, WebLogic, SAS, Confidential, and R-Module, Argus, Bacula, Nagios, Confidential Business Service Management (BSM)

Computer Skills: Microsoft Outlook, Microsoft PowerPoint 2010, Microsoft Office Excel 2010, Word Perfect X3, Microsoft Access 2010, Microsoft Office Suite Professional, Microsoft Office Publisher 2007, Typing wpm 65.

ADDITIONAL SKILLS

  • Team player with good management, analytical, communication and interpersonal skills.
  • Over 15 years of experience System Administration working on Oracle Enterprise, RedHat Linux, CentOS, Fedora and any UNIX like OS.
  • Experience in installing, configuring, supporting and troubleshooting Unix/Linux Networking services and protocols like, DNS, Confidential, SSH and other protocols.
  • Well versed in configuring Volume Groups and Logical Volumes, extended logical volumes for the system growth needs using Logical Volume Manager (LVM)
  • VMware installing and configuring in Linux and Creating Virtual Machines.
  • Installing of Sun Virtual Box in Linux and creating Virtual Machines.
  • Configuring and Administrating Confidential client/server.
  • Troubleshooting Confidential related issue
  • Adding software patches in Solaris
  • Root password recover for in the unix servers.
  • Network concepts like configuring the hosts with name and IP, Enabling IP
  • User account administration and management.
  • Admin Tools - admintool, vmstat, iostat, top, ping.

PROFESSIONAL EXPERIENCE

Confidential, Boca Raton

Systems Engineering

Responsibilities:

  • Installation, configuration and maintenance of Linux servers (Red Hat 5 & 6, and CentOS, Confidential Linux) and supported applications WebLogic, SAS, Confidential, and R-Module using customer/vendor’s documentation.
  • Assigning of work daily via ticketing system queues
  • Change Control Management (ITIL Based)
  • Experience with Atlassian tools such as JIRA, Confluence, and BitBucket
  • Coaching and growing less senior engineers
  • Acting as technical and managerial escalation points for NOC, HelpDesk, and Systems Team
  • Provide on call rotation
  • Monitoring ticket queues for change control, incidents, and requests
  • Technical project management
  • Working directly with clients on specific projects and/or escalations
  • Planning hardware refresh and maintenance where necessary
  • Install and configure Icinga monitoring tool
  • Understand the use of Jira ticketing and Confluence
  • Setting up Confidential and Client on a Linux Servers

Confidential

System Engineer

Responsibilities:

  • Responsible for responding to incidents, escalation, customer service, server administration of hybrid cloud resources,
  • DevOps toolsets, and access management systems.
  • Support and enables the implementation and operations of multiple business applications, as well as development of new applications across different technologies.
  • Installation, configuration and maintenance of Linux servers (Red Hat 5 & 6, and CentOS,
  • Confidential Linux) and supported applications WebLogic, SAS, Confidential, and R-Module using customer/vendor’s documentation.
  • Providing support to development, test, and production teams with troubleshooting issues
  • Documenting all tickets in a tracking system using HP ALM
  • Manage, track and report assigned tickets daily
  • Knowledge of configuration and auto deployment tools using Ansible
  • Knowledge of patching via Tanium tool
  • Install, configure and maintain/manage Splunk
  • Knowledge of security policies, requirements, and vulnerabilities
  • Support provisioning virtual machines, virtual networks, VDI instances, laptops, printers and other related hardware
  • Install, configure Splunk and uses it to monitor infrastructure.
  • Experience with VMware ESXi and vCenter
  • Knowledge of desktop virtualization software, Oracle databases and directory services such as Microsoft Active Directory.
  • Setting up Confidential and Client on a Linux Servers
  • Worked with Sun Solaris server from home lab
  • Maintain Wiki pages, documenting procedures and Knowledge Base Instructions (KBI)
  • Experience in performing system admin functions to include but not limited to:
  • Drive space monitoring
  • Monitoring application logs
  • Patch support
  • Routine maintenance

Confidential, Bowie, MD

Linux Systems Administrator

Responsibilities:

  • Installation, configuration and maintenance of Linux servers (Red Hat 5 & 6, and CentOS, Confidential Linux) and supported applications WebLogic, SAS, Confidential, and R-Module using customer/vendor’s documentation.
  • Manage +3500 physical & virtual servers in 24 hours’ production environment
  • Assisted the Solaris team to patch Solaris server
  • Disk configuration & File Systems Management
  • Provides support for U.S Confidential UNIX/LINUX management branch operating environments
  • Created and Managed File Systems with LVM
  • Provides change management and UNIX/LINUX administrative support for various U.S Census applications
  • User management, Creating and managing user account, groups and access levels
  • Monitoring System Performance of Virtual memory, Managing Swap Space, Disk utilization and CPU utilization
  • Systems Security Administration and User administration using Role Based Access Control; Sudoers
  • Works on Confidential blade Servers; HS21-XM Blade Server
  • Works on DELL 1950 Poweredge Server
  • Experience with firmware updates which reduces ROM size requirements
  • Provide system and log analysis, performance tuning and monitoring to ensure security for all UNIX/Linux Web and Application servers.
  • Controlling the System Logging services, and examining system Log Files
  • Monthly Patch {automation}
  • Working knowledge of Ansible (configuration management systems)
  • Setting up Confidential and Client on a Linux Servers
  • Provide on call after hours support for escalated problems and conducted bridge calls with Tier III support
  • Provides daily administration of user requests for services and customizations to the System Management system...
  • Provides and remediates Linux vulnerability using Risk Management Framework (RFM) implemented by the Federal Information Security Management Act - Confidential
  • Provides patch management, incident and change management via Remedy to track work flow
  • Install and update various packages using yum;Install security fixes, kernel and OS patches via BSM tool
  • Minimize server downtime
  • Perform configuration management in coordination with security guidelines
  • Monitor system performance using top, sar, iotop, iostat to ensure production jobs completed
  • Coordinate Incident Management activities
  • Provide on call after hours support for escalated problems using DVI for remote login
  • Support the project through the Remedy ticketing system to meet service level agreements
  • Install startup scripts for various applications
  • Maintain Wiki pages, documenting procedures and Knowledge Base Instructions (KBI)
  • Working knowledge of VMware vCenter Server and AWS Environment
  • Minimized server downtime
  • Requires availability to provide technical support on a 24x7 basis during periodic rotating on-call shifts, including after hours, nights and weekends, and during emergencies.
  • Deploy, administer and manage the migration and integration of the selected replacement product when the current product reaches end of life..
  • Opens trouble tickets with Confidential and coordinate with the technicians to resolve hardware issues; installs configure computer, software, hardware, and network communications, troubleshoots and resolves hardware, software, and network problems.
  • Installs and manages Weblogic Servers
  • Working knowledge of KVM

Confidential, Rockville, MD

Linux Systems Administrator

Responsibilities:

  • Configured, managed, and maintained a Linux, Apache, server environment supporting a high volume e-commerce site.
  • Monitored performance and resource utilization of physical servers, virtual servers, storage, etc.
  • Identified resource and performance issues; created and implemented recommendations to resolve those issues.
  • Performed basic System Administration functions including: hardware installation, OS installation, OS configuration, Driver updates, Firmware updates, and Patch installation.
  • Compiled, configured monitored and tuned an Apache web server installation.
  • Worked closely with 3rd party hosting providers and managed Security of the Operating Systems.
  • Developed documentation on system administration processes and procedures.
  • Assisted in educating others in the IT Department as well as End-users.
  • Managed VMware environment .
  • Install and remove virtual discs.
  • Disc configuration on Linux OS.
  • Installed Solaris on virtualbox personally
  • Complied and enforced established security standards to satisfy federal requirements.
  • Complied with the established computing controls in order to satisfy Sarbanes-Oxley requirements.
  • Provides and remediates Linux vulnerability using Risk Management Framework (RFM) implemented by the Federal Information Security Management Act - Confidential
  • Provides patch management, incident and change management via Remedy to track work flow

Confidential, Rockville, MD

Administrative Specialist /Help Desk

Responsibilities:

  • Provided tier-1/tier-2 help desk support for a variety of enterprise and local applications.
  • Supported frequently requires troubleshot and researched into reports, processes, interfaces and data structures, both delivered and customized.
  • Participated in many other aspects of the software development lifecycle: requirements generation, design, code, verification and test, and maintenance, as well as overall integration of software modules and other subsystem components, both commercial and custom.
  • Performed daily system monitoring, verifying the integrity and availability of all hardware and software.
  • Performed Database Server configuration and maintenance (Oracle).
  • Controlled user access to critical systems by creating/deleting user accounts as needed.
  • Worked with IT and Engineering teams to facilitate, manage and execute any special IT requirements.
  • Maintained and monitored all security systems and components relating to critical systems including control systems.
  • Troubleshot hardware and/or software applications malfunctions and errors.
  • Installed and supported personal computers, and network operations.
  • Assisted and supported other team members in resolving any operation issues that impact client.

Confidential, Hyattsville, MD

Administrative Specialist

Responsibilities:

  • Reviewed records and obtained pertinent information about a designated area of operation and recorded specific action concerning aspects of program operations that deviate from Federal requirements.
  • Participated with decision-makers in setting organizational goals and objectives.
  • Established, maintained and monitored integrated reporting systems for assigned programs and communicated information to management for the effective evaluation of program operations and performance.
  • Organized meetings to include coordinating meeting rooms, creating schedules, contacting and updating attendees and briefers.
  • Maintained a high level of knowledge on the organizations inspection program conducted at each of the facilities annually, creating reports of findings and outcomes,
  • Performed a wide range of administrative duties to support disaster operations.
  • Assisted with the development and analysis of the regions administrative procedures, operations, and policies, and identifies areas in need of revision or improvement.
  • Coordinated the electronic submission of bi-weekly Time and Attendance (T&A) data.
  • Provided interpretations of Human Resources regulations and procedures.
  • Served as a technical resource liaison on staffing and recruitment, position management, and benefits to staff.
  • Assisted with the completion of documentation for newly hired.

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