Systems Engineering Resume
Boca, RatoN
SUMMARY:
- Installation, configuration and maintenance of Linux servers (Red Hat 5 & 6, and CentOS,
- Confidential Linux) and supported applications WebLogic, SAS, Confidential, and R - Module using customer/vendor’s documentation.
- Providing support to development, test, and production teams with troubleshooting issues
- Documenting all tickets in a tracking system using HP ALM
- Manage, track and report assigned tickets daily
- Knowledge of configuration and auto deployment tools using Ansible
- Knowledge of patching via Tanium tool
- Install, configure and maintain/manage Splunk
- Knowledge of security policies, requirements, and vulnerabilities
- Disk configuration & File Systems Management
- Provides support for U.S Confidential UNIX/LINUX management branch operating environments
- Created and Managed File Systems with LVM
- Provides change management and UNIX/LINUX administrative support for various U.S Census applications
- User management, Creating and managing user account, groups and access levels
- Monitoring System Performance of Virtual memory, Managing Swap Space, Disk utilization and CPU utilization
- Systems Security Administration and User administration using Role Based Access Control; Sudoers
- Works on Confidential blade Servers; HS21-XM Blade Server
- Experience with firmware updates which reduces ROM size requirements
- Controlling the System Logging services, and examining system Log Files
- Monthly Patch {automation}
- Working knowledge of Ansible (configuration management systems)
- Setting up Confidential and Client on a Linux Servers
- Disc configuration on Linux OS.
- Install and support ansible
- Works with puppet, and GIT Repository.
- Experience with Cloud technologies such as AWS, VMware etc.
- Works with network tools such as iptables, Linux, HAProxy
- Familiar with with load balancing
- Support Splunk/Trend Micro Deep Security
- Support Tanium app
- Experience installing, configuring and maintaining services such as Apache, MySQL, MariaDB, NGINX, etc
- Provides and remediates Linux vulnerability using Risk Management Framework (RFM) implemented by the Federal Information Security Management Act - Confidential
- Provides patch management, incident and change management via Remedy to track work flow
TECHNICAL SKILLS
SAO Applications: Java, Red Hat 5 & 6, 7, and CentOS, Confidential Linux, WebLogic, SAS, Confidential, and R-Module, Argus, Bacula, Nagios, Confidential Business Service Management (BSM)
Computer Skills: Microsoft Outlook, Microsoft PowerPoint 2010, Microsoft Office Excel 2010, Word Perfect X3, Microsoft Access 2010, Microsoft Office Suite Professional, Microsoft Office Publisher 2007, Typing wpm 65.
ADDITIONAL SKILLS
- Team player with good management, analytical, communication and interpersonal skills.
- Over 15 years of experience System Administration working on Oracle Enterprise, RedHat Linux, CentOS, Fedora and any UNIX like OS.
- Experience in installing, configuring, supporting and troubleshooting Unix/Linux Networking services and protocols like, DNS, Confidential, SSH and other protocols.
- Well versed in configuring Volume Groups and Logical Volumes, extended logical volumes for the system growth needs using Logical Volume Manager (LVM)
- VMware installing and configuring in Linux and Creating Virtual Machines.
- Installing of Sun Virtual Box in Linux and creating Virtual Machines.
- Configuring and Administrating Confidential client/server.
- Troubleshooting Confidential related issue
- Adding software patches in Solaris
- Root password recover for in the unix servers.
- Network concepts like configuring the hosts with name and IP, Enabling IP
- User account administration and management.
- Admin Tools - admintool, vmstat, iostat, top, ping.
PROFESSIONAL EXPERIENCE
Confidential, Boca Raton
Systems Engineering
Responsibilities:
- Installation, configuration and maintenance of Linux servers (Red Hat 5 & 6, and CentOS, Confidential Linux) and supported applications WebLogic, SAS, Confidential, and R-Module using customer/vendor’s documentation.
- Assigning of work daily via ticketing system queues
- Change Control Management (ITIL Based)
- Experience with Atlassian tools such as JIRA, Confluence, and BitBucket
- Coaching and growing less senior engineers
- Acting as technical and managerial escalation points for NOC, HelpDesk, and Systems Team
- Provide on call rotation
- Monitoring ticket queues for change control, incidents, and requests
- Technical project management
- Working directly with clients on specific projects and/or escalations
- Planning hardware refresh and maintenance where necessary
- Install and configure Icinga monitoring tool
- Understand the use of Jira ticketing and Confluence
- Setting up Confidential and Client on a Linux Servers
Confidential
System Engineer
Responsibilities:
- Responsible for responding to incidents, escalation, customer service, server administration of hybrid cloud resources,
- DevOps toolsets, and access management systems.
- Support and enables the implementation and operations of multiple business applications, as well as development of new applications across different technologies.
- Installation, configuration and maintenance of Linux servers (Red Hat 5 & 6, and CentOS,
- Confidential Linux) and supported applications WebLogic, SAS, Confidential, and R-Module using customer/vendor’s documentation.
- Providing support to development, test, and production teams with troubleshooting issues
- Documenting all tickets in a tracking system using HP ALM
- Manage, track and report assigned tickets daily
- Knowledge of configuration and auto deployment tools using Ansible
- Knowledge of patching via Tanium tool
- Install, configure and maintain/manage Splunk
- Knowledge of security policies, requirements, and vulnerabilities
- Support provisioning virtual machines, virtual networks, VDI instances, laptops, printers and other related hardware
- Install, configure Splunk and uses it to monitor infrastructure.
- Experience with VMware ESXi and vCenter
- Knowledge of desktop virtualization software, Oracle databases and directory services such as Microsoft Active Directory.
- Setting up Confidential and Client on a Linux Servers
- Worked with Sun Solaris server from home lab
- Maintain Wiki pages, documenting procedures and Knowledge Base Instructions (KBI)
- Experience in performing system admin functions to include but not limited to:
- Drive space monitoring
- Monitoring application logs
- Patch support
- Routine maintenance
Confidential, Bowie, MD
Linux Systems Administrator
Responsibilities:
- Installation, configuration and maintenance of Linux servers (Red Hat 5 & 6, and CentOS, Confidential Linux) and supported applications WebLogic, SAS, Confidential, and R-Module using customer/vendor’s documentation.
- Manage +3500 physical & virtual servers in 24 hours’ production environment
- Assisted the Solaris team to patch Solaris server
- Disk configuration & File Systems Management
- Provides support for U.S Confidential UNIX/LINUX management branch operating environments
- Created and Managed File Systems with LVM
- Provides change management and UNIX/LINUX administrative support for various U.S Census applications
- User management, Creating and managing user account, groups and access levels
- Monitoring System Performance of Virtual memory, Managing Swap Space, Disk utilization and CPU utilization
- Systems Security Administration and User administration using Role Based Access Control; Sudoers
- Works on Confidential blade Servers; HS21-XM Blade Server
- Works on DELL 1950 Poweredge Server
- Experience with firmware updates which reduces ROM size requirements
- Provide system and log analysis, performance tuning and monitoring to ensure security for all UNIX/Linux Web and Application servers.
- Controlling the System Logging services, and examining system Log Files
- Monthly Patch {automation}
- Working knowledge of Ansible (configuration management systems)
- Setting up Confidential and Client on a Linux Servers
- Provide on call after hours support for escalated problems and conducted bridge calls with Tier III support
- Provides daily administration of user requests for services and customizations to the System Management system...
- Provides and remediates Linux vulnerability using Risk Management Framework (RFM) implemented by the Federal Information Security Management Act - Confidential
- Provides patch management, incident and change management via Remedy to track work flow
- Install and update various packages using yum;Install security fixes, kernel and OS patches via BSM tool
- Minimize server downtime
- Perform configuration management in coordination with security guidelines
- Monitor system performance using top, sar, iotop, iostat to ensure production jobs completed
- Coordinate Incident Management activities
- Provide on call after hours support for escalated problems using DVI for remote login
- Support the project through the Remedy ticketing system to meet service level agreements
- Install startup scripts for various applications
- Maintain Wiki pages, documenting procedures and Knowledge Base Instructions (KBI)
- Working knowledge of VMware vCenter Server and AWS Environment
- Minimized server downtime
- Requires availability to provide technical support on a 24x7 basis during periodic rotating on-call shifts, including after hours, nights and weekends, and during emergencies.
- Deploy, administer and manage the migration and integration of the selected replacement product when the current product reaches end of life..
- Opens trouble tickets with Confidential and coordinate with the technicians to resolve hardware issues; installs configure computer, software, hardware, and network communications, troubleshoots and resolves hardware, software, and network problems.
- Installs and manages Weblogic Servers
- Working knowledge of KVM
Confidential, Rockville, MD
Linux Systems Administrator
Responsibilities:
- Configured, managed, and maintained a Linux, Apache, server environment supporting a high volume e-commerce site.
- Monitored performance and resource utilization of physical servers, virtual servers, storage, etc.
- Identified resource and performance issues; created and implemented recommendations to resolve those issues.
- Performed basic System Administration functions including: hardware installation, OS installation, OS configuration, Driver updates, Firmware updates, and Patch installation.
- Compiled, configured monitored and tuned an Apache web server installation.
- Worked closely with 3rd party hosting providers and managed Security of the Operating Systems.
- Developed documentation on system administration processes and procedures.
- Assisted in educating others in the IT Department as well as End-users.
- Managed VMware environment .
- Install and remove virtual discs.
- Disc configuration on Linux OS.
- Installed Solaris on virtualbox personally
- Complied and enforced established security standards to satisfy federal requirements.
- Complied with the established computing controls in order to satisfy Sarbanes-Oxley requirements.
- Provides and remediates Linux vulnerability using Risk Management Framework (RFM) implemented by the Federal Information Security Management Act - Confidential
- Provides patch management, incident and change management via Remedy to track work flow
Confidential, Rockville, MD
Administrative Specialist /Help Desk
Responsibilities:
- Provided tier-1/tier-2 help desk support for a variety of enterprise and local applications.
- Supported frequently requires troubleshot and researched into reports, processes, interfaces and data structures, both delivered and customized.
- Participated in many other aspects of the software development lifecycle: requirements generation, design, code, verification and test, and maintenance, as well as overall integration of software modules and other subsystem components, both commercial and custom.
- Performed daily system monitoring, verifying the integrity and availability of all hardware and software.
- Performed Database Server configuration and maintenance (Oracle).
- Controlled user access to critical systems by creating/deleting user accounts as needed.
- Worked with IT and Engineering teams to facilitate, manage and execute any special IT requirements.
- Maintained and monitored all security systems and components relating to critical systems including control systems.
- Troubleshot hardware and/or software applications malfunctions and errors.
- Installed and supported personal computers, and network operations.
- Assisted and supported other team members in resolving any operation issues that impact client.
Confidential, Hyattsville, MD
Administrative Specialist
Responsibilities:
- Reviewed records and obtained pertinent information about a designated area of operation and recorded specific action concerning aspects of program operations that deviate from Federal requirements.
- Participated with decision-makers in setting organizational goals and objectives.
- Established, maintained and monitored integrated reporting systems for assigned programs and communicated information to management for the effective evaluation of program operations and performance.
- Organized meetings to include coordinating meeting rooms, creating schedules, contacting and updating attendees and briefers.
- Maintained a high level of knowledge on the organizations inspection program conducted at each of the facilities annually, creating reports of findings and outcomes,
- Performed a wide range of administrative duties to support disaster operations.
- Assisted with the development and analysis of the regions administrative procedures, operations, and policies, and identifies areas in need of revision or improvement.
- Coordinated the electronic submission of bi-weekly Time and Attendance (T&A) data.
- Provided interpretations of Human Resources regulations and procedures.
- Served as a technical resource liaison on staffing and recruitment, position management, and benefits to staff.
- Assisted with the completion of documentation for newly hired.
