SUMMARY:

• Managed Service Catalog, Retired Services, Release and Deployment, and Configuration Management as a Shared Services Provider.
• Involved in Technical Management (including technology refresh and deployment), Application Management, Operations Management, Business Relationship Management.
• Produced Service Design Packages. IT Operations Management including Console Management, Job Scheduling, Backup and Restore for Windows, Linux, and Unix servers.
• Warranty enforcement of service availability, capacity, continuity, and security.
• Responsible for documenting processes and procedures, defining change models, deployment models, request models, problem models, and incident models.
• Responsible for configuration management system ( Confidential ) for collaborative communications infrastructure including software, licensing, and hardware assets.
• Responsible for transition planning and support to cloud services.
• Create and maintain Definitive Media Library (DML).
• Estimate project costs, prepare budgets, roadmaps and timelines, develop specifications with customers, prepare bids, architect, program, and develop solutions, write documentation, train users, migrate data to new systems, track and report project costs; assess risks, benefits and costs of new projects.
• Ground - breaking and broad background developing and executing Business Plans and Strategies. Effective business authority in the IT arena and as an IT professional in the business unit and across the enterprise. Adroitly lead complex projects in challenging environments.
• Distinguish Key Performance Indicators (KPI). Create dashboard reports to support management decisions and give insight into process improvements.
• Develop dashboard to manage hardware and software on over 100 servers.
• Design, implement, and manage 124 TB of SharePoint server farm storage, VM Ware virtual hosts.
• Team Building and Leadership: Skill and passion for working with groups of experts, coordinating efforts, and unifying them into a team that achieves its goals.
• Create cohesive teams producing world-class digital products cultivating loyal customers.
• Develop and manage team: ensure more than 200 training and development program participants receive full value and are fully acknowledged for their participation.

CORE SKILLS:

• Windows/Linux/Unix Admin
• ITIL
• ITSM
• Service Strategy
• Service Design
• Service Transition
• Service Operations
• Continual Service Improvement (CSI)
• OSS Development and Deployment
• Windows PowerShell
• Linux Shell Scripting
• Python
• Program Management
• VMware, Hyper - V
• Storage Management
• SQL Server
• Software Development Life Cycle (SDLC)
• Hardware Maintenance
• Active Directory COUA
• Object Oriented Programming
• Vendor Selection & Management
• SharePoint Administration
• SharePoint Development
• C#, Java, HTML, Javascript
• Google MDM
• Agile Methodologies
• Business Intelligence
• Strategic Planning
• Data Warehousing
• Policy & Standards Development
• Change Management
• Strategic Planning & Partnerships
• Cloud Services
• Public Speaking
• C-Level Presentations

SOFTWARE & TOOLING EXPERTISE:

Microsoft: Office, Visio, Access, Project, Certified OU admin for Active Directory, Visual Studio, SQL Server, SSRS

Enterprise: Oracle, Office365, Meraki, ShoreTel

Other Applications: IBM Notes, Domino Development, SharePoint, GoTo Meeting, WebEx

Platforms: IBM Domino Administration, VMWare, Hypervisor, IBM Endpoint Manager, IBM Blade Centers

Languages: Caché Object Script, C#, Visual BASIC, Java, Lotus Script, bash, sed, and awk, shell scripts

OS: Linux, UNIX, Mac, Microsoft 8.1, Windows Server 2000, 2003, 2012, 2016

Tools: PowerShell, Bash Shell Scripts, network switch admin, Active Directory GPO, Linux Security, Windows 2012 Firewall

PROFESSIONAL EXPERIENCE:

Sr. Systems Engineer - Consultant

Confidential, Denver, CO

Responsibilities:

• Design, build, monitor, and administer datacenter virtual environment with VMWare hosts and VCenter management of Red Hat Linux and Windows guest servers.
• Engineer, monitor, and provision storage for virtual servers. Manage and troubleshoot Brocade FC storage network.
• Lead and implement Agile project management (Scrum). Implement ITSM best practices for Configuration Management and Operations Management.
• Write scripts for monitoring and corrective actions to automate service recovery.

Systems Engineer

Confidential, Greenwood Village, CO

Responsibilities:

• Establish and Maintain Configuration Management system for more than 600 virtual servers on Hyper-V, VMWare 4 and VMWare 6, 384 HP and Confidential blade servers, storage arrays (Pure and Tegile), Confidential HUS, Brocade Ethernet and FC switches.
• Configure Brocade FC switches for SAN. Label cables and document all datacenter Ethernet and FC connections.
• Conduct daily standups for IT team as Scrum Master. Configure Tegile storage for VMWare.
• Write Powershell scripts to deploy VMs. Administer Active Directory and DNS.
• Install and configure Gridstore hyperconverged appliance, Hyper-V hosts and guests, and Azure Stack on Windows 2016.
• Migrate servers from Hyper-V, bare metal, and VMWare 4 to VmWare 6. Administration of Office 365 including SharePoint, Github, DaPulse, SolarWinds, Meraki Firewall, ShoreTel VOIP.

Sr. Systems Architect - Consultant

Confidential, Denver, CO

Responsibilities:

• Architect, provision, service, upgrade, and manage servers, storage systems, operating systems, applications, and maintenance scripts.
• Coordinate cross-functional teams of developers, IT security, VPN, networking, and Active Directory administrators, and business process owners.
• Architect, design, develop, and program enterprise business intelligence applications and reporting, messaging, and collaborative communications for thick client and web interfaces.
• Architect and implement IT services to 400 Confidential offices across the country. Maintain, archive, and migrate databases.
• Collaborate with resident client experts; develop target architecture vision, and align on migration roadmap.
• Architect, install, monitor, and upgrade enterprise application servers and storage solutions.
• Migrate systems from Solaris and Windows to Linux. Manage network switches and IP assignment.
• Design, procure, and install backup power systems in data center. Establish and maintain hardware inventory records.