COMPUTER SKILLS:

• VCP - DCV
• Windows Server NT, 2000, 2003, 2008, and 2012: Windows Roles and features
• Active Directory management, maintenance, Group policy, Sites and services
• Propalms Virtualization, Install and manage
• Esxi 4.x-5.1, vCenter 5.1,vSS, vDS, HA/FT DRS clustering, vMotion/sVMotion,p2v,v2v
• Installation, deployment, and management, Manage datastores, Resource Pools, and Networking VLAN's
• Bpos migration, MS 365, MS exchange 2007/2010, Mimecast: create and manage mailbox databases, mailboxes permissions, distribution lists
• Microsoft SQL Server 2000, SQL Studio Management 2005/2008
• Orion, Sitescope, SCOM, Solar Winds, Uptime, Maas360
• Microsoft exchange server 2007 and 2010
• Microsoft Windows 2000, XP, 7, 8
• Sharepoint 2007/2010, Office365
• Office applications (2000,2003,2007,2010)
• RICOH/HP printers/scanners
• Powershell - scripting for AD and Exchange
• SCCM/SCOM: Install agents, monitoring & Reporting, deployments
• Avamar - EMC backup system: install clients, backup and restore
• Symantec Backup Exec, Vranger - management
• OpenFiler Storage
• TrendMicro Anti-virus
• Dell PowerEdge, Cisco UCS servers, HP serversms

WORK AND RESEARCH EXPERIENCE:

Confidential, Glenview, IL

Network Administrator

Responsibilities:

• Manages over 50+ in house and cloud servers (physical and vm’s)
• Administer all disk and tape backups on Symantec backup exec and Vranger
• Manage and administer data replication on AS400 and SQL studio 200-2008 R2 with Double-Take Share
• Implement and train users on new software solutions.
• Provide end-user support with all escalated issues from Service desk
• Create, manage, and troubleshoot Active Directory Confidential ’s and objects
• Manage Corporate mobile devices through Maas360
• Run daily reports on all critical-app databases to IT manager and Director.
• Troubleshoot and dev and production SQL database incidents

Confidential, Schaumburg, IL

Network/Systems Administrator

Responsibilities:

• Provide tier- 1 and 2 Server administration for Confidential Corporation
• Manage over 600 physical and virtual servers remotely
• Handles all tickets that are routed into the Server & Exchange Administration queues.
• Provide end-user support with all escalated issues from Service desk
• Create, manage, and troubleshoot Active Directory Confidential ’s and objects
• Remotely updates firmware on Dell PowerEdge Servers
• Validates newly build servers checklist before adding them to production environment.
• Provide advanced level support to remote Confidential district IT departments on all server outages throughout the United States.
• Assist Confidential programmers, project managers, and other core team administrators on issues with applications and processes on Windows Servers.
• Troubleshoot, analyze and provide solutions to core teams and districts when needed.
• SME for Propalms (virtual platform) for Confidential
• One of the two main Admins that completed AD user/computer migration of over 1000+ users remotely.
• Install antivirus, Avamar(EMC) backups, and other applications on file server
• Provide training to Servicedesk on new rolled out processes
• Train all new Level 1& 2 Server Administrators
• Provide daily support for Email/distribution group issues or inquiries
• Work directly with Vendor technicians on various issues - Microsoft, Dell, Propalms, Cisco

Confidential, Park Ridge, IL

Network Engineer

Responsibilities:

• Monitor company servers and client websites using Sitescope monitoring tool.
• Windows IIS web servers
• Install, update and maintain antivirus applications on all servers and personnel workstations.
• Responsible for monitoring well-being of the data center network infrastructure.
• Build and install Windows 2000,2003 and 2008 servers
• Install, backup and restore SQL databases
• Setup and troubleshoot internal and clients in-house email services
• Assist Company Personnel with Software/Hardware inquiries
• Assist with any Company LAN setups and issues as they arise
• Troubleshoot and provide support on virtual servers.
• Provide on-call support during weekends

Confidential

Systems Coordinator

Responsibilities:

• Maintained corporate Intranet network and Internet
• Assisted Senior System Administrator with configuring, installing, and troubleshooting IPL customer Cisco routers
• Configured, installed, maintained Cisco catalyst switches, 1800 series routers, and 1721 routers
• Configured, installed, and maintained the Wi-Fi Network
• Assisted corporations and customers with all Internet and computer inquiries, specifically with e- mail accounts, dial-up and wireless Internet connectivity, and T1 lines
• Provided extensive support with corporate Main Backbone System, AvaBill billing system, and ACCPAC accounting system
• Install, troubleshoot and repair computers (HP, Sony, Toshiba, Dell), printers (HP and Epson), scanners(HP, Epson), and other electronics such as pda phones, surveillance cameras, and electronic billboard)
• Run daily backups with both had disk and hp tapes on windows and linux operating systems
• Run daily Symantec virus updates and windows update patches.
• Remote access to Corporate and customer computers for system troubleshoot, diagnosis and repair with Win remote desktop
• Troubleshoot SQL databases for Telcard services and other services such as retrieving information for customers.
• Served as an on-call (24/7) contact during non-working hours