EMPLOYMENT HISTORY:

Confidential

Configuration Manager, Bethesda, MD

Responsibilities:

• He updated the CM Team on weekly software deployments and server updates for the Confidential or Defense Manpower Data Center.
• His resume was used to win the HHS Electronic Handbooks ( Confidential ) contract for DMI.

Confidential

CM Specialist/Integration Manager, Washington, DC

Responsibilities:

• Performed 508 Compliance testing with the Accessibility Management Platform tool on all applicable web apps including reporting capabilities.
• Assisted in release management activities such as IV&V using Jira and by authoring the Release Management Plan.
• Documented the GitHub code migration process to assist the build and release management of the applications on the Common Services Platform for Confidential which migrated code from minimum capacity to test.

Confidential

Sr. Configuration Management Manager, McLean, VA

Responsibilities:

• Performed a daily configuration status accounting of all IPPS - A CSRs from Confidential for distribution to all stakeholders.
• Tracked all IPPS-An environments and enforced strict version control processes to ensure all environments were consistently configured.
• Coordinated the System Verification Review ( Confidential by auditing all relevant IPPS-A technical data.
• Documented CDRL documents for each release and delivery of IPPS-An in preparation for migrating builds and deployments in support of configuration identification, configuration control, configuration status accounting, configuration verification, audits, product release, and delivery.
• He has knowledge of enterprise-level applications, including ERP, CRM, data warehouses, and ERP applications (e.g., PeopleSoft, SAP). He also has a current Security + Certification.

Confidential

Configuration Analyst, Chantilly, VA

Responsibilities:

• Confidential formalized the Configuration Management and systems engineering processes by writing the first CM Plan for the customer.
• Supported Data Transfer Operations and logistics functions for the activity.

Confidential

CM Analyst, Reston, VA

Responsibilities:

• Confidential supported the customer with impact analysis for all vetted changes in a newly installed ClearCase/ClearQuest CM environment.

Confidential

Technical Writer, Fairfax, VA

Responsibilities:

• Confidential provided deliverable documentation support and weekly, monthly, and quarterly status reporting for the entire team.

Confidential

Configuration Manager, Herndon, VA

Responsibilities:

• He documented the server provisioning process and used Jetstream.
• He established and documented the CM functions for the sponsor’s group moving forward as the new enterprise management tool system was rolled out in 2012.
• He assisted in the facilitation of the Technical Implementation
• Working Group for the Confidential Requirements and Tasking Center.

Confidential

Systems Engineer, Sterling, VA

Responsibilities:

• Confidential provided documentation support to the Identity, Roles, Security, and Account Management (IRSAM) program for Confidential .
• He edited security related documents such as the Security Test Plan and the IRSAM System Design Document.

Confidential

Senior QA Analyst, Vienna, VA

Responsibilities:

• Confidential provided documentation and process support for the Approved Products List (APL), a Confidential contract.
• He wrote Use Cases and Test Cases. He entered system data into the APL, a SharePoint application.

Confidential

Account Manager, Reston, VA

Responsibilities:

• He served as the backup Duty Officer by producing various Operational Scheduling Plan ( Confidential ) reports and reporting at daily meetings.
• He was involved in supporting the conversion to the new Enterprise Services Management Tool (ESMT) by attending the Change and Release Management Working Group meetings on a weekly basis.
• He attended all required meetings on a weekly basis.

Confidential

Configuration Management Analyst, Herndon, VA

Responsibilities:

• Confidential provided Configuration Management coordination and support to the Enterprise Metrics and Monitoring group with the Global Communications Systems division for Verizon’s contract. He processed and coordinated Enterprise Network Changes ( Confidential ) to support the Network Deployment Readiness Board (NDRB) and the Network Operational Release Board (NORB) using Lotus Notes and Remedy (SRS).
• He produced agendas and minutes for the Network Engineering Review Board ( Confidential ) meetings.
• He attended the Network Board Readiness Meeting ( Confidential ).
• He was cross trained and supported the preparation of the Operational Scheduling Plan ( Confidential ) report, a twice weekly meeting. He successfully passed the ITIL Foundations course to prepare for future Configuration Management process modifications.

Confidential

Senior Configuration Management Analyst

Responsibilities:

• He developed and maintained detailed procedures for all CM processes in support of Process Improvement.
• He conducted “CM Processes and Procedures” training as necessary.
• He performed build updates in Version Manager for website developers in support of Problem, Change, and Release Management.
• He coordinated the identification and development of Configuration Items for CM control in Serena TeamTrack.
• He generated the weekly Change Request (CR) report from TeamTrack into Excel.
• He performed continuous process improvements by responding to requests from management.
• He coordinated meetings as required in support of IT Governance and Systems Lifecycle Management including Management of Various Review Boards.