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Sr. Windows Systems Admin Resume

4.00/5 (Submit Your Rating)

Washington, DC

SKILL:

Windows Server 2016/2012/2008 R2, MS Exchange 2016/2010, Active Directory, VM Ware VSphere, Confidential Big Fix 9.5 Patch Management, Ironport Email Security Devices, ZixMail, MS SQL, Barracuda Confidential Enterprise, Office 365, Symantec Enterprise Vault, Symantec Discovery Accelerator, Symantec Backup Exec & Endpoint Protection, Sonicwall Firewalls, Barracuda Spam/Web Filter appliances, Windows 10/7

EXPERIENCE:

Confidential, Washington, DC

Sr. Windows Systems Admin

Responsibilities:

  • Serve as an escalation point for all support troubleshooting; provide guidance and direction to less experienced staff in the resolution of escalated issues and/or complex Windows Server related problems.
  • Test, improve and implement upgrades and changes to SEC’s Windows Systems application architecture
  • Perform monthly testing and deployment of patches to Windows Server Enterprise Environment using Confidential Big Fix 9.5
  • Primary contact point and team lead for new server provisioning, build and post checking.
  • Compile, test and write team SOP's
  • Day - to-day operations and maintenance of all Windows Server systems, coordinating with the Customer Support Center on reports of technical issues, troubleshooting, upgrade/update activities, and following active project plans.
  • Consult with Network Engineers and management and recommend configuration changes.
  • Participate in the development of departmental technical procedures.
  • Manage and execute projects that integrate electronic messaging technology to provide enhanced capabilities.
  • Contribute to and participate in change management through creating and editing change requests, attending meetings, and implementing approved changes.
  • Perform Windows Systems service monitoring and health checks for all servers
  • Develop work plans, test plans, upgrade and maintenance and implementing such plans.
  • Produce an implementation work plan for submission to the Configuration Control Board.
  • Track and update any system updates and maintenance through the Configuration Management system.

Confidential, Washington, DC

Cloud Services Admin - Project Tech Lead

Responsibilities:

  • Subject Matter Expert for Barracuda Networks Confidential Enterprise
  • Tested, Installed, Configured and deployed Barracuda Network's Confidential Enterprise
  • Served as an escalation point for Exchange/Office 365, support troubleshooting; provide guidance and direction to less experienced staff in the resolution of escalated issues and/or complex Exchange & Office 365 related problems.
  • Day-to-day operations and maintenance of all messaging related systems, coordinating with the Customer Support Center on reports of technical issues, troubleshooting, upgrade/update activities, and following active project plans.
  • Consult with Senior Engineers and management and recommend configuration changes.

Confidential, Washington, DC

Windows Server/Messaging Admin

Responsibilities:

  • Subject Matter Expert for Symantec Enterprise Vault & Discovery Accelerator
  • Serve as an escalation point for Exchange and Enterprise Vault support troubleshooting; provide guidance and direction to less experienced staff in the resolution of escalated issues and/or complex Exchange & Enterprise Vault related problems.
  • Tested, improved and implemented upgrades and changes to SEC’s Enterprise Vault application architecture
  • Perform e-discovery using Kroll Ontrack Power Controls and Symantec Discovery Accelerator
  • Day-to-day operations and maintenance of all messaging related systems, coordinating with the Customer Support Center on reports of technical issues, troubleshooting, upgrade/update activities, and following active project plans.
  • Develop documentation for new and changed Exchange & Enterprise Vault configurations.
  • Manage and execute projects that integrate electronic messaging technology to provide enhanced capabilities.
  • Perform Exchange & Enterprise Vault service monitoring and health checks for all program groups.
  • Monitor and remediate issues with electronic messaging encryption.
  • Monitor and maintain the MS Outlook Web Application (OWA) platform.
  • Monitor and maintain the messaging high availability d Confidential access groups.
  • Perform email and mailbox restores.
  • Support the Telecommunications team with Confidential platform issues.
  • Perform research and development on email technologies and features that will provide improvements and enhancements to network security.

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