SUMMARY:

• Over 8+ Years of Professional experience in application packaging, application repackaging and application virtualization using Software Packaging and Deployment, APP - V, VMware-App-Volumes, Install Shield Admin Studio, Wise Package Studio, and VMware Workstation and VSphere.
• Proficiency in using the App Volumes and APP-V for application virtualization, having good knowledge about the OSD, SFT and SPRJ files and MNT and VFS Sequencing and creating App Stacks in App volumes.
• Experience in automating the applications for software distribution using Install Shield Admin Studio, Wise Package Studio.
• Experience with PowerShell, VBScript and WMI
• Experience in using/creating Transforms (MST ), Patches ( MSP ), Custom actions and Conflict management, etc. for use with MSI’s.
• Strong knowledge of Microsoft Office 365 messaging and collaboration platform and components including Exchange Online, One Drive for business, Azure Active Directory Sync (AADS) and Active Directory Federation Services (ADFS).
• Worked on setting up of the retention policies for the user mailboxes in exchange 2016 and 2013.
• Involved in Migration from Exchange . Planning, provisioning and deploying Office 365. Managing & resolving the issues of Exchange 2013 & 2016.
• Experience of Exchange migrations from on-premises to O365 Exchange and ability to use of ADFS federation in respective Office 365
• Experience using SMS, SCCM and Novell Zen works.
• Experience with good documentation and providing update to date packaging reports to the manager.
• Experience in creating packages for Citrix XenApp environment.
• Able to install and publish the application as per the client requirements.
• Monitoring, maintaining and troubleshooting Blackberry Enterprise servers, updating the software as new releases become available.
• Have good experience about SCCM 2007, SCCM2012, Active Directory and Group Policy .
• Worked on migration from Windows XP to Windows 7, Windows 7 to Windows 8.1 and Windows10.
• Ability to support multi-tasking, client service, a good team player, and organizational skills
• Repackaging MSI based applications using Admin Studio 10.0, native Microsoft tools and/or Wise Package Studio 7.0/8.0
• Interacting with Application Owners (End-Users) and Application Testers to troubleshoot and debug application configuration and deployment issues

PROFESSIONAL EXPERIENCE:

Confidential, Los Angeles, CA

AD Migration Engineer (SCCM/Citrix/App Volumes engineer)

Responsibilities:

• Migrated Applications from Citrix 4.5 to 7 Farm.
• Works as Citrix Engineer, Citrix Xen App Administration.
• Worked on VMware App Volumes 2.9/2.10 . Implemented and managed App Volumes Manager and agent.
• Deployed and configured provisioning virtual machines for App stacks . Defined application layers and created App stacks and assigned groups.
• Responsible for creating deployment packages and Custom applications in an enterprise environment. Package applications and software updated using tools such as Flexera Admin Studio, Install Shield.
• Automated repetitive tasks using Batch files, PowerShell and WMI
• Wrote PowerShell script for confidential folder creation and for AD user login report
• Develop, Maintain and Deploy Secure Web Browser packages using a variety of web browsers such as Firefox, Internet Explorer, Chrome, in a Windows Environment.
• Follow procedures for testing applications prior to deployment. Document customization and changes made to application prior to Deployment.
• Active Directory user administration, maintenance, permissions, group policy management, and troubleshooting
• Create, delete manage permissions of Shared drives on File Server .
• Maintaining/Administration of AD/Exchange user accounts and permissions.
• Responsible for Active Directory Administration, manage groups, create permissions and policies.
• Published Applications using Citrix Studio and Assigned user group and printer

Confidential, Los Angeles, CA

Application /SCCM engineer, O365 Specialist

Responsibilities:

• Migrated from SCCM 2007 to SCCM 2012
• Migrated Windows 2007 to windows 8, Windows 8 to Windows 10.
• Extensively worked on MSI, MST(Transforms), MSP(Patches) and MSM (Merge Modules)
• Strong experience on custom actions using VBScript , Batch script, CMD and WISE scripts, worked on setting up Active setup keys
• Involved in the Migration of Exchange 2007 to Microsoft Office 365.
• Strong knowledge of Office 365 fundamentals and administration via portal.office.com
• Supporting/hands on troubleshooting on shared calendars, delegate access, migrating PST and In-place archiving
• Worked (packaged/ Customized/Deployed /Troubleshoot/Post deployment support /L3 Support) on both Machine based licensing and User based Licensing of Office 365 Pro Plus
• Proven expertise with Microsoft Office Suite products (Word, Excel, Outlook, PowerPoint and Visio) and strong familiarity with Excel macros, VBA code and other automation capabilities.
• Packaged applications for Windows 8, Windows 10
• Activate and configure enterprise email accounts on Blackberry devices and troubleshoot blackberry related issues
• Activate and configure enterprise email accounts on iPhone and android devices using Mobile Iron
• Supporting the Service desk and desktop support, being an escalation point for troubleshooting complex problems
• Ability to differentiate and create both 32bit 64bit application package
• Created workstations build records using VMware vSphere 5.1 and we build the packages on VMware
• Developed Virtual apps for in-house client server applications through Citrix Streaming profiler.

Confidential, MD

Application Packager /SCCM

Responsibilities:

• Used Install Shield Admin Studio on Windows 7 for repackaging applications and create transforms for Vendor MSI’s
• Repackaging foreign software installations with Admin Studio using Repackaging tool.
• Planning and implementation of remote software deployment to client workstations via remote management tools such as SCCM 2007 R2, SCCM 2012
• Create SCCM Configuration Items and Baselines, collections, reports and queries.
• Troubleshoot network connectivity issues
• Implementation of Tenant Office 365 with Azure AD connect and ADFS for single Sign ON.
• Upgrade from ADFS 2.0 to ADFS 3.0.
• Desktop support, hardware / software installation, maintenance, and upgrades
• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs and verifying completion of scheduled jobs such as backups
• Create Group Policy Objects for application packaging
• Create Windows 7 & 8 images for deployment 3rd level troubleshooting support for software deployments and SCCM related issues
• Experience on Remediating SCCM 2007 and SCCM 2012 R2 Client Issues In 3000 PCs Using PSexec Tool
• Sequencing virtual packages for Windows 7 using Microsoft App-V 5.0
• Tools used included VMware 6, Filemon, Regmon and numerous other monitoring tools like Process monitor and Process Explorer etc., and investigative utilities
• Responsible for troubleshooting Applications that fail during Deployment though SCCM 2012 and SCCM2007 R2
• Experience in Admin Studio Application Compatibility tool to verify applications are compatible with targeted operating systems
• Used VMware ThinApp Setup capture wizard to package an application

Confidential, MD

Application Packager/SCCM

Responsibilities:

• Worked on Windows XP to Windows 7 Migration Project
• Repackaging third party applications in to msi format to support company standards and distribution methods.
• Worked on Install Shield 2011, Admin studio re-packager to create msi packages to deploy on to windows 7 32bit and 64 bit workstations
• Worked on .REG files like creating/merging, debugging the invalid entries and working with existing Registry using VB Scripts etc
• Experience designing, implementing, and supporting Microsoft Application Packaging Software App-V 4.6
• Used App-V4.6 to sequence the applications on Sequencer and Streamed (.ICO, OSD, .SFT, .SPRJ) files onto the client by publishing them through the SCCM Console
• Used App V debugging tool and A Confidential to debug App V application
• Responsible for troubleshooting Applications that fail during Deployment though SCCM 2012
• Experience on implementing Admin Studio and Windows Installer security concepts and best practices and monitoring of SCCM package deployments
• Responsible for deploying Applications using SCCM2012 to the user profile and having BA’s test the initial functionality of the Application
• Created core packages like MS Office, MS Visio, MS Publisher and MS Access for Windows 7 gold Image itself
• Best Experience using Active Directory, REGEDIT and REGEDT32, network mapping
• Develop packages for streaming with Citrix Presentation Server and Citrix XenApp using XenApp Streaming Profiler, repackage the MSI as needed with customization for the Citrix XenApp 5.0 environment