Systems Analyst Resume

SUMMARY:

20 years of experience as Systems Analyst with focus in business software and systems.
Strong background working with clients, designers, and programmers to identify requirements, provide cost analysis, assist with creating user interfaces, and develop implementation timelines.
In - depth understanding of project lifecycle, including all phases of system and software development.
Experience working with programming concepts in a mainframe environment including with DB2, COBOL and CICS, VSAM with application testing phases and methods
7 years of hands on experience working on Call Center systems
Talented communicator, able to build working relationships with wide range of coworkers in team environment.
Extremely well organized, with proven ability to multi-task and prioritize workload.
Strong experience in Banking

SKILLS:

Fluency in: Portuguese and proficiency in English.

Expertise in: mainframe technologies and platforms.

Sound knowledge of: Mainframe technologies and JCL, Cobol, CICS, DB2, TSO, VSM

Proficient using: Microsoft Excel, Word, Power Point, MSProject

TECHNICAL SKILLS:

WORK EXPERIENCE:

Confidential

Systems Analyst

Responsibilities:

Confidential

Systems Analyst

Responsibilities:

Communicated directly with clients to plan and scheduled future projects and business needs.
Worked closely with clients to document business requirements.
Collaborated in the assessment and analyzed requirements for the design and development of enterprise systems to offer clients efficient and sustainable software solutions.
Responsible for interfacing with client for monitoring projects to the availability of Call Center.
Design, code, new programs for online and batch .
Includes testing, QA testing and monitor in production.

Environment: Confidential Mainframe. Z/OS, COBOL, DB2 TSO (ISPF), JCL, Abend- aid, Cics,

Confidential

Systems Analyst

Responsibilities:

Identify client needs and develop customised solutions; this involves understanding primary objectives and implementing solutions to established budgets.
Provide written reports and give product presentations to clients to explain system solutions and potential business impacts.
Participated in design analysis and pre- and post-installation reviews.
Responsible for interfacing with client for monitoring projects to the availability of Call Center.
Design, code, new programs for online and batch .
Includes testing, QA testing and monitor in production.

Environment: Confidential Mainframe. Z/OS, COBOL, DB2 TSO (ISPF), JCL, Abend- aid, Cics,

Confidential

Systems Analyst

Responsibilities:

Worked on a daily basis utilized COBOL, CICS, JCL, DB2 and TSO to either develop new solutions or debug and solve opportunities in existing code.
Analyzing the requirements of newer software, and giving system specifications for the same.
Helping the user in understating the efficiency of the software, and assisting them in using the applications.
Maintenance of the interfaces between systems.