IT Engineer/Middleware Application Engineer Resume Oak Brook, Illinois - Hire IT People

PROFESSIONAL SUMMARY:

Confidential is an accomplished, innovative IT professional with comprehensive multi - industry experience. Her focus is on UNIX-based system operations and software/web tool development. She is an adaptable and detail-oriented performer in difficult, high-pressure situations. She thrives in a diverse, global workplace and receives consistent praise for her excellent communication and teamwork.

EXPERIENCE:

Confidential, Oak Brook, Illinois

IT Engineer/Middleware Application Engineer

Responsibilities:

Received Ron Taylor and cash bonus for superior performance (for Becker Europe migration project)
Received numerous Thanks A Million s (peer s) for outstanding customer service
Monitors and troubleshoots production and non-production middleware environments
Provides Linux technical support for demanding for-profit higher environment
Advises UNIX, integrations, and portal teams on system updates, continuous improvement, and documentation
Coordinates troubleshooting and system updates with global operations center

Confidential, Oakbrook Terrace, Illinois

System Programmer/Open Systems Technician

Responsibilities:

Monitored and troubleshot UC4 job schedules for multiple trade clearing environments
Provided Linux technical support for demanding financial/trading environment
Developed a growing expertise in the realm of futures and options
Coordinated timely problem resolution for trading and clearing processes

Confidential, Chicago, Illinois

Senior Systems Engineer

Responsibilities:

Enhanced mail system performance, resulting in 50% improvement in deliver speed
Authored web-based real-time monitors for mail system, voice recognition and log management systems. Reduced problem detection time by over 80%.
Developed web-based mail log scanner, cutting customer support’s resolution time for email issues by 50% Maintained Solaris and Linux servers at 2 Chicago-area data centers for a software-as-a-service (SaaS) provider to the residential real estate industry.

Confidential, Chicago, Illinois

Application Engineer; Technical Lead

Responsibilities:

Automated web-based system to manage application logs for staging and production environments. Reduced time needed for weekly log issue management by 50%.
Cut cost of web site security s by $65K through new shell scripts and improved web-based tools.
Promoted to technical lead based on these cost savings to the company.
Received STAR (performance) for Python-based real time application monitors

Confidential

Systems Administrator

Responsibilities:

Upgraded Sun server hardware/software, improving system availability from 95% to 99.9%.
Upgraded Sun Jumpstart services, reducing machine build and upgrade times by 70%.
Re-designed ATM/Ethernet LAN topology to improve network response by 20%.
Created web-based documentation for support team using Confluence Wiki and Jira, reducing setup errors.

Confidential, Englewood, Colorado

Senior Computer Technician; Network/Systems Administrator

Responsibilities:

Developed critical video-microscope and video-conferencing support for the much-publicized cancer treatment of a stranded South Pole doctor.
Received quality service and congressional medal for superior performance.
Thrived in the diverse international/ethnic environment at the South Pole Station.
Lauded consistently for communication and teamwork.
Supported multi-platform satellite communication system serving three research stations.

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It Engineer/middleware Application Engineer Resume

Oak Brook, IllinoiS

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