SUMMARY:

• Experienced professional 10 years supporting the Private sector and Government, TS/SCI eligible
• Skilled End - User Help Desk Support, System Administration and Computer Security
• Currently studying MCSA 2016

TECHNICAL SKILLS:

Operating Systems: Windows 2016, 2012 R2, 2008 R2, 10, 8, 7 Protocols TCP/IP, DNS, DHCP, DNS, SSH, POP, SSL, HL7

Web Servers: IIS, SSL, HTTPS, Streaming Media

Servers: HP Blade, ProLiant, Compaq, Dell PowerEdge, PowerVault, IBM I Series Security RMF/DIACAP/PIT accreditation, Retina Scans, SCAP, ACAS V4.7 HBSS Remote access VPN, Terminal Server, Citrix, Dameware

Utilities: Ghost, Wire Shark, WhatsUp Gold, Heat/Call Logging, Net IQ (DRA), Remedy SAN/Virtualization Microsoft Hyper-V, VMware, VSphere, NetApp, NFS, CIFS

Medical Software: CHCS, AHLTA, ICDB, Muse V7, Laerdal LLEAP, Laerdal SimView Backup/Recovery Acronis, VERITAS Backup Exec, Symantec 2012, EMC Avamar, Windows Backup.

PROFESSIONAL EXPERIENCE:

Confidential, Fort Sam Houston, TX

System Administrator

Responsibilities:

• Serve as the Point of Contact for all Confidential infrastructure and related issues.
• Provide on-site operations and support for system components including VTC-A/V infrastructure, laptops, network infrastructure and servers.
• Perform network engineer role by supporting the Confidential Aruba wireless and Brocade wired network.
• Support as needed all Information Assurance DIACAP/RMF efforts. Creation of Confidential RMF policies and SOP’s.
• Perform RMF and monthly SCAP scans on Confidential network and system devices.
• Perform and document Preventive Maintenance on all system components and medical manikins as per maintenance manuals.
• Track and order spares to support minimum of 90% readiness level.
• Perform IT Asset Management and maintain 100% accountability of all systems components at all times.
• Creation of Remedy support tickets for Confidential AMEDD computer equipment.
• Implement and maintain DOD IAVA program for all applicable Confidential components.
• Provide support for customer Polycom Realpresence and Soundstation equipment.
• Provide support for customers Crestron MD8x8 to use for student scenario after action reviews (AAR).
• Provide support of a combat stressor system that allowed control of customers UH-60A Blackhawk for scenario use.
• Support customers Hi Fidelity Laerdal manikins to include 3G adult and infants.
• Repair internal components, order consumable parts for customer manikins.
• Update manikin internal firmware and Laerdal Learning application and customer tablets.
• Preventive maintenance performed on manikins included exterior cleaning, interior flushing of manikin tubing, replacement of limbs/appendage limbs.
• Assisted in creation of custom scenarios to be used as class instruction. Scenarios were modules within the Laerdal application that allow editing of scenarios for student instruction.
• Schedule with vendor return material authorization of manikins when required.
• Record, analyzes hardware, software, scenario stimulation, data collection for After Action Review (AAR). Scenarios recordings included video, audio and Laerdal LLEEP application patient data created by the instructor and students.
• Setup classroom environment to included manikin, tablets, Bio-Med equipment for specific scenario, per day.

Environment: Windows 2012 R2, Windows 8, Windows 10, Brocade, Aruba Controller, HP Storage, Crestron DM-DM8x8, Polycom.

Confidential, TX

Senior System Administrator

Responsibilities:

• Ensure all Operating Systems are Security Technical Implication Guides (STIG) compliant, assist in all phases of the certification and accreditation (C&A) process.
• Beyond Trust Retina Network Security scanner. Performed vulnerability assessment, remediation and risk analysis for assigned systems.
• Perform Lead Backup engineer duties for a datacenter. Provide detailed reports of failed backups, with automatic job restarts. Produce warning and watch lists for poorly performing backup jobs. File level, full server, multi-server, and database/transaction log restoration.
• Host Based Security System (HBSS). Host intrusion prevention system (HIPS), data loss prevention and Virus Scan Enterprise were used to monitor, detect and counter attack assigned DOD systems.
• Install, configure, and manage Windows and Linux servers. Update firmware on all HP blade servers.
• Pro-active monitoring, break fix support, policy management, incident management and resolution of issues related to supported backup environments. Coordinate with vendor customer support for hardware and software malfunctions.
• ACAS Security center. Identify configuration vulnerabilities that could threaten security of the DOD computer systems. Managed assigned systems, utilized application dashboard to scan for vulnerabilities, create scan templates and reports.

Environment: Windows 2012, 2008 R2, NetApp Storage, Dell PowerEdge R Series, Avocent KVM, EMC Avamar

Confidential, TX

Senior System Administrator

Responsibilities:

• Perform routine maintenance tasks for infrastructure systems, backups, patch management and hot fixes.
• Coordinate with Air Force Recruiting Service (AFRS) helpdesk for level III application end user support.
• Manage DOD public key infrastructure (PKI), installation of trusted and user system certificates via Oracle wallet manager.
• Perform technical evaluations of in-house and Government off the shelf (GOTS) and Commercial off the shelf (COTS) software for AFRS systems.
• Perform lead backup duties for AFRS datacenter. Verify backup logs and review backups for errors. Coordinate with US Air Force personnel the transportation of offsite backups.
• Implementation of AFRS IIS web servers, accessed Air Force wide.
• Utilization of Active Directory User and Computers to administer user, computer and network devices.
• Daily system monitoring system and web server logs.
• Review of information assurance vulnerability alerts (IAVA) patches. Installation was schedule one weekend a month for system downtime.

Environment: Windows 2008 R2, Symantec Backup Exec 2012, Dell PowerEdge 2950, 2850, 2650, Blade1955, 1950 and 1855. Dell PowerEdge R710, R610, M610. PowerVault 124T. Hewlett Packard BL460c.