Noc Engineer Resume
Vienna, VA
PROFESSIONAL SUMMARY:
- 9 years of Extensive work experiences on Cisco Switches, Cisco Routers, Load Balancers & Cisco Firewalls.
- Proficient experience in configuring Cisco Catalyst 2900,2960, 3560, 3750, 4500, 4900, Legacy Cat 6500 series and Nexus 7010, 5548 and 2248 switches and deep understanding of architecture.
- Experience working with 2600, 2900, 3600, 3900, 7200, 7600 series Cisco Routers.
- Hands on experience in troubleshooting of inter - VLAN routing and VLAN Trunking using
- 802.1Q. Implemented gateway redundancy with HSRP and GLBP
- Expertise in configuring and deployment of routing protocols-OSPF, EIGRP, BGP, Policy-
- based routing over Cisco Routers, configuring and troubleshooting route redistribution.
- Real-time experience in designing and assisting in deploying enterprise wide Network SSL Security and High Availability Solutions for ASA .
- Expert Experienced in Testing Network Product.
- Hands on Knowledge/experience on F5 load balancers, its methods, implementation and troubleshooting on LTMs and GTMs.
- Hands on experience with network Layer 3 routing protocols (OSPF, RIP, IGRP, EIGRP, BGP etc.)
- Outstanding experience in designing and configuring of Layer 2 / 3 networking features such as VLAN, ISL, STP, VTP, 802.1X, Port Security, L2PT and SPAN.
- Knowledge of VoIP, Cisco Unified Communications Manager (CUCME), AAA, RADIUS, TACAACS+.
- Working knowledge of network monitoring/management tools like Wireshark, TCP dump, Cisco Prime, Solar Winds.
- Expertise in the configuration and troubleshooting of Routing Protocols like RIP, OSPF, EIGRP, ODR, BGP, MP-BGP, VRF-LITE, Redundancy Protocols like VRRP and HSRP.
- Highly motivated with the ability to work independently or as an integral part of a team and committed to highest levels of professionalism.
TECHNICAL SKILLS:
Routers: Cisco 7600, 7200, 3900, 3800,3600, 2900, 2800, 2600,1800,1700
Routing: OSPF, EIGRP, BGP, RIP v1/v2, PBR, Route Filtering, Redistribution, Summarization, and Static Routing.
Switches: Nexus 2K/5K/7K, Cisco Catalyst 2900, 3500, 3700,6500, 4500, 3850,3560, 3750, 2960
Switching: LAN, VTP, STP, PVST+, RPVST+, Inter VLAN routing & Multi-Layer Switch, Ether channels, Transparent Bridging.
Network Security: ASA (5505, 5510) Firewall Cisco, ACL, NAT/PAT, IPSEC, F5 Load Balancer, Checkpoint
Load Balancer: F5 Networks (Big-IP) LTM 8900 and 6400.
LAN: Ethernet (IEEE 802.3), Fast Ethernet, Gigabit Ethernet
WAN: PPP, HDLC, Fiber Optic Circuits, Frame Relay
Gateway Redundancy: HSRP and GLBP
DHCP and DNS: Infoblox
Various Features & Services: IOS and Features,, NAT, SNMP, SYSLOG, NTP, DHCP, CDP, TFTP, FTP.
IP Telephony: VOIP, FXO/FXS/E&M/T1/ISDN/PRI, Call manager Express
Network Management: Wireshark, SNMP, SolarWinds
PROFESSIONAL EXPERIENCE:
Confidential, Vienna, VA
NOC Engineer
Responsibilities:
- Responsible for configuration, maintenance, and troubleshooting of dynamic routing protocols: BGP, OSPF & EIGRP (route redistribution, distribute lists, route-maps, offset-lists, prefix lists, route summarization, route-feedback, BGP attributes) on Cisco Routers 7613, 7201, and 3945E.
- Decommissioning and consolidating existing branch networks.
- Responsible for all trouble tickets in the NOC department.
- Provide Level 2 and Level 3 assistance to customer care department to resolve trouble tickets.
- Primary point of contact with vendors to create, monitor, troubleshoot and resolve trouble tickets.
- Proactively monitor network routers, servers, switches and pix firewalls using Nagios and Cacti to determine production issues.
- Collaborate with the engineering, development and system teams to perform network, software updates, security patches.
- Build & Modify T1s, Frames, DSL Circuits, DNS records for Web and Email hosting on Unix and Redback Platforms.
- Assistance with Co-located servers , cabinets and cages . Configure, troubleshoot and monitor servers and routers.
- Interface directly with service contractors , carriers , field technicians, service coordinators and customer to troubleshoot and resolve network related issues.
- Involved in Configuration of Access lists (ACL) on ASA firewall for the proper network routing for the end to end network connectivity.
- Developed grid edge solutions leveraging internet of things ( lot ), sensor networks & visualization techniques.
- Checkpoint , Cisco ASA, Fortinet and Palo Alto installation, upgrade, Monitoring and patch management.
- Migrate, Upgrade and Patch Management of Cisco ASA, Checkpoint , Palo alto and Fortinet Firewalls .
- Setup site-to-site IPSEC VPN tunnel and Remote VPN (SSL) within and across platforms like Checkpoint , Cisco ASA, Palo alto and Fertigate firewalls and Cisco Router devices.
- Designing, Implementing and Troubleshooting Cisco 3750, 3550, 3560, 2924, 6509-V- E, 6513, 6504, 6503, 6506, 6500 series switch, GSR, ASR routers with Cisco IOS and IOS-XR and NX.
- Installed, configured and managed Cisco routers such as 7200 series, 3800 series, 3700 series, 2800 series and Cisco Catalyst switch series 6500, 4500, 3500, and 2900.
- Implemented Hot Standby Router Protocol (HSRP) by tuning parameters like preemption
- Implementation and configuration of F5 Big-IP LTM-6400 load balancers.
- Integrate Microsoft active directory (LDAP) into Checkpoint for identity awareness and user authentication.
- Connecting network sites to the Internal MPLS cloud.
- Switching tasks include VTP, ISL/ 802.1Q, IPsec and GRE Tunneling, VLAN, Ether Channel, STP RSTP, PVST+L2TPv3.
- Creating DoU, HLD , LLD and Monitoring document based on the KT session with clients.
- Translating requirement in to design document like HLD and LLD (Function and technical Documents)
- Defined and developed test strategies to insure software and hardware quality of the Cisco VPN S olutions
- Design and implement networks including physical connections, layer 2 topologies and layer 3 topologies.
- Implementing IPsec and GRE tunnels in VPN technology.
- Created Visio Dean / Visio Documentation to give complete picture of network design for each building.
- Experience in Configuring, upgrading and verifying the NX-OS operation system.
- Worked with engineering team to resolve tickets and troubleshoot L3/L2 problems efficiently.
Environment: Cisco ASA 5505, Cisco ASR, MPLS, RIP, EIGRP, OSPF, BGP, VPN, HSRP, LAN, WAN, LSA FilteringF5 Big-IP LTM-6400, DHCP, DNS, DMZ, L2TPv3, VLAN Trunking 802.1Q, Solar Wind, EMC DMX-3,5.
Confidential, Kenilworth, NJ
Sr. Network Engineer
Responsibilities:
- Strong Experienced of WLAN Services/Products and excellent understanding of cellular infrastructure sales
- Installed and configured Cisco 2600, 2800, 3600, 3800 routers and 2950, 3700, 6500 switches.
- Maintained and managed networks running OSPF and BGP routing protocols.
- Configured route redistribution between OSPF and EIGRP in a multi-area OSPF network.
- Daily monitoring of network traffic using sniffers (Wireshark) and access logs to troubleshoot and identify network issues.
- Planned and coordinated wired/wireless installations/augmentations/refreshes including wireless network design, utilization/capacity, involving configuration of Cisco and Aruba switches/wireless controllers and testing of Configurations, Security, Applications and clients across the wireless network.
- Managed fast Layer 3 switched/routed LAN/WAN infrastructure as a part of Network team. The LAN consisted of Cisco campus model of Cisco 3550 at access layer, Cisco 6513 at distribution/core layer.
- Configured and deployed WAAS at branch offices and Worked with Radius and TACAACS+.
- Configure Checkpoint and fertigate firewall to authenticate users based on user identity, user group, session and PC-User Authentication.
- Experience in Deployed Check Point Provider-1 NGX and configured CMAs, Checkpoint VSX .
- Used network monitoring tools to ensure network connectivity and protocol analysis tools to assess and pinpoint networking issues causing service disruption.
- Configure, test and troubleshoot pre-migration 1G, 10G, IPTV and LAG (Link Aggregate) circuits on Juniper MX960 routers.
- Experience with BRD mapping to HLD and LLD documents, along with requirements to test script mapping.
- Creation and modification of VPN and Admin accounts using RSA ACE account management software.
- Utilize the Remedy ticketing system to receive, work and report back on trouble tickets related to VPN accounts and RSA tokens.
- Worked in Primary Environment: SRX220, SRX650, SRX3600 and Checkpoint R77.
- Designing, Implementing and Troubleshooting Cisco 3750, 3550, 3560, 2924, 6509-V- E, 6513, 6504, 6503, 6506, 6500 series switches, GSR, ASR routers with Cisco IOS and IOS-XR.
- Route redistribution and route update manipulation using route-maps; distribute lists and AD manipulation and link negotiation.
- Configuration and maintenance of 3750 stack and 6500 VSS for improved efficiency of the data plane.
- Configuration and management of NEXUS network in the existing network infrastructure.
- Created LAB setup with 7k and 5K NEXUS switches for application testing.
Environment: Nexus 2k/5k/7k, Cisco 6500/7500/7200 Routers, Cisco 3550/4500/6500 switches, Juniper SRX100, LAN, WAN, OSPF, RIP, BGP, EIGRP, HSRP, PPP, VPN, Checkpoint, Cisco ASA.
Confidential, NYC, NY
Network Engineer
Responsibilities:
- Responsible for service request tickets generated by the helpdesk in all phases such as troubleshooting, maintenance, upgrades, patches and fixes with all around technical support.
- Supporting EIGRP and BGP based PwC network by resolving level 2 &3 problems of internal teams & external customers of all locations.
- Upgrade Cisco Routers, Switches and Firewall (PIX) IOS using TFTP.
- Provided follow up helped and troubleshooting meeting for the defects found during test pass and production issue.
- Worked In telecom Project for Installed and maintained a wide array of communications equipment. This included 5ESS telephone switches, customer channel banks and modems, PBX / ISDN telephone systems and sets.
- Troubleshoot latency and throughput issues on MPLS and Dedicated Internet Access circuitsment which is built out of Verizon MPLS with Juniper Cisco 2600/Juniper SSG5 devices.
- Configuring HSRP between the 3845 router pairs for Gateway redundancy for the client desktops.
- Configuring STP for switching loop prevention and VLANs for data and voice along with Configuring port security for users connecting to the switches.
- Knowledge of implementing and troubleshooting complex L2/L3 technologies such as VLAN Trunks, VTP Ether channel, STP, RSTP, MPLS and MST.
- Experience in testing Checkpoint and other FWM in laboratory and deploy them on site production
- Coordinate with Server, Security, Application teams along with 3rd party vendors to provision and setup third party servers, network devices in Data Center environment.
- Work with 3rd party vendors and application owners to migrate site to site VPN’s to new datacenter.
- Configure, deploy and troubleshoot 4400 wireless controllers and 1200 LWAPP’s.
- Monitor network health using tools like eHealth, Cisco Prime, Spectrum and recommend optimization cam
- Installed and maintained local printer as well as network printers.
- Handled installation of Windows NT Server and Windows NT Workstations.
- Handled Tech Support as it relates to LAN & WAN systems.
- Map out existing network and forthcoming changes in Visio as part of the quarterly network audit process.
Environment: Cisco 2950/3500/5000/6500 switches, Cisco 7600/7200/3800 Routers, ACL, LAN, WAN, RIP, OSPFBGP, IPV4, Solar winds, Juniper SRX, RIP, OSPF, BGP, EIGRP, TFTP, F5 Load Balancer, Cisco ASA
Confidential
Network Engineer
- Configured and troubleshooting HSRP, BGP, OSPF, EIGRP, MPLS WAN, QoS and Route Maps.
- Configured and maintaining Cisco 7200, 4400, 5000 and 6500 platforms.
- Troubleshoot connectivity issues involving VLAN’s, OSPF, QoS etc.
- Support, monitor and manage the IP network.
- Performance monitoring of various applications and web servers to maintain quality of service and network stability.
- Maintained core switches, creating VLAN’s and configuring VTP.
- Designed IP Addressing schemes, VLAN tables and Switchport assignments, Trunking and Ether-channel implementation.
- Gained hands on experience with VLSM, STP, VTP, VLAN Trunking.
- Installed and set up Cisco routers and switches according to deployment plans.
- Applied access lists and NAT configurations based on implementation guidelines.
- Managed and developed network projects designed to strengthen network continuity and deploy security elements in an attempt to meet and exceed contract requirements, including system analysis and troubleshooting.
- Change management, monitoring network performance with network tools.
- IP Distribution for existing devices and new devices as they were added.
- Preformed maintenance on equipment as necessary, performing device upgrades, modification of configurations, password changes and diagnostic testing.
- Worked with vendors and Engineering team to test new hardware and procedures.
- Prepared and maintained documentation using MS Visio.
Confidential
Network Support Engineer
Responsibilities:
- Planned, deployed and maintained wireless and wired LAN network using Cisco 3600 routers, 2960, 3500 switches, and 7960 IP Phones.
- Designed IP addressing schemes, VLAN’s, sub-netting and trunking to meet requirements.
- Preformed installation, cabling and cable testing.
- Setup Access list and configured Firewall.
- Implemented QoS for Voice traffic.
- Planned and executed the migration from PSTN to IP Telephony, CUCME and 7960 IP Phones.
- Designed and implemented IT security policies and networked backup systems.
- Documented and maintained technical diagrams, documented logical and physical topology, and other IT procedures.
- Reviewed, approved, procured various IT hardware and software products to fulfill strategic and operational needs of various departments.
- Worked with management and various departments to develop procedures and troubleshoot problems as they arose.
- Managed Windows Server 2003, Exchange Server and Active Directory.
- Installed and maintained local printer as well as network printers.
- Handled installation of Windows NT Server and Windows NT Workstations.
- Handled Tech Support as it relates to LAN & WAN systems.
- Created account groups and managed group members.