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Senior Infrastructure Analyst Resume

New York, NY


  • Cisco Networking Professional (CCNA), network engineer who is well - suited and have hands on experience with Cisco Firewall, VMware, Routers, Switches, Windows Server 2003, Windows Server 2008, Windows Server 2012, Windows server 2016 and Office 365.
  • Hands-on with Prior experience in creating, modifying and implementing Group Policy Objects and understanding of Enterprise Directory and how this directory services relates to application level problem resolution.
  • Ability to manage a problem queue, including clearly documenting each request with level of effort and resolution statements.
  • Furthermore, I am a team-centric worker who is comfortable relying on coworkers for advice and equally comfortable giving assistance to coworkers.
  • Advanced knowledge of Active Directory, subnets, advanced Active Directory trusts, login scripts and domains.


Operating Systems: Windows 10/8/7/XP/Vista, Server 2008/12/16, VMWare VSphere 5/6, Cisco IOS software 12.1/12.0/11.3/11.2 , Linux 6.2, Ubuntu, Cent OS Desktop.

Network Security/Monitoring Tools: Solar wind, Wireshark ETC

Application Software: MS Exchange Server, IIS, MS Proxy Server, Outlook Web Access/IMAP/POP3/ LDAP, Visio 2010, MS Outlook/Exchange Client, MS -Office Suite, Veeam Backup and Replication Application, MDT, SCCM, ETC

Protocols: OSPF, RIP, RIP2, EIGRP, IPX/SPX, TCP/IP, NetBEUI, PPP, HTTP, Ethernet, DLC, Token Ring, FTP, SMTP/POP3/IMAP/LDAP, SNMP, Telnet, WINS,, DHCP, DNS, Frame Relay,, IPSEC, VPN, Load Balancing, IPv6, IPv4, MS Window Server, NAT, VLAN, ACL, ADD, GP Policy & Permission, Networking permissions and group policy, SCCM, WSUS, PDQ Deploy, Desktop Central, Salt Linux Server.

Storage: HP MSA, Dell cx4-120, VNX 5300, Qnap, Synology

Change management and Ticketing System: Service now, Kaseya, Track IT, Custom Sharepoint and ConnectWise

Cisco Routers: 7200, 7100, 6400, 7500, 4000, 3640, 2500, 1605

Switches: Cisco (Catalyst 5500, 5000, 8500, 6000)

Firewalls: ASA 5510/ SonicWALL firewall

Workstation Tools: MS Suite, Citrix clients

Server: Cisco UCS, HP Blade Server, Dell R and Blade Servers, Nutanix, ETC.

Access Point: Aruba, Maraki


Confidential, New York, NY

Senior Infrastructure Analyst


  • Implemented and configured SCOM in primary domain for monitoring Alert
  • Administration and Troubleshooting of Dell EMC storage
  • Configure 2 New HyperV host and Replace old Physical DC to VM
  • Install new Separate Print Server in HyperV host For more performance
  • Install and configure Gateway server in DMZ domain to send report and alerts to scom management server in Primary domain
  • Worked on a Azure Migration Project and migrated 10+ VM using Cutover Migration.
  • Administration Troubleshooting issue in Natunix and Dell Emc storage
  • Migrated 15+ Physical Machine in to Hyper V Guests
  • Working on VMware to add more ESXI Host into clusters.
  • Administration/troubleshooting of VMWare/ Natunix and hyperV Hosts and Clusters
  • Administration and Reorganizing Active Directory
  • Updated new Forwarded DNS Zone in Exciting DNS across all DNS
  • Administration of Office 365
  • Onboarding and off boarding New and Exiting users.

Confidential, Woodcliff lake, NJ

Network/System Engineer


  • Re-segmented the VLAN and implemented new IP Addresses in different subnet in the environment.
  • Implemented and configure new layer 2 switches for QA Environment
  • Load Balanced the Multiple ISP for redundancy.
  • Reconfigure Cisco RSA SecurID Appliance for secure VPN connections to network resources.
  • Maintain and support 100+ rack-mount servers as well as Hp Blade Servers.
  • Configured Cisco Switches with Ether-Channel Trunks for Load Balances and redundancy.
  • Ability to design, plan and manage virtualization environments using Hyper V (2012/2016) and VMWare ESXI 6 and UP.
  • IT security projects such as Antivirus, ASA/RSA and Radius Server Configurations.
  • Administration and Troubleshoot Aruba Access Point
  • Managed DNS, DHCP and AD environment.
  • Knowledge of Active Directory Schema and making changes to the Schema
  • Administration/Troubleshoot of SAN and NAS storage
  • Deployed/administration/troubleshoot VMWare ESXI 6.1, hyper V Server’s and Cluster’s
  • Deployed/Administration/Troubleshoot of Ubuntu/cent OS Server and Desktop
  • Deploy Open Source Application and Configure As per Requirement in Ubuntu and Red hat Server
  • Creating Templates and Maintain All Templates Upto date
  • Administration of VMM and Vcenter Server For HyperV and Vmware
  • Administration and Troubleshooting of HP MSA Storage
  • Performed changes or updates to any file or registry entries on a Directory Services infrastructure server
  • Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations for clients,
  • Respond to inquiries from staff and managers to provide technical assistance and support.
  • Any other duties as assigned by management. infrastructure device installation, configuration and maintenance (i.e. firewalls, routers, switches) network security through proper configuration of VPN and Firewalls
  • Ability to communicate in an understandable, polite and friendly manner, both written and verbal
  • Strong organizational skills and ability to multi-task
  • P To V and V to P migration to VMWare and Hyper V Environment
  • Deployed, maintain and Monitor SLQ Data bases
  • Installed, tested and troubleshot local and network printers.
  • Resolved related software and hardware issues.
  • Provided server account management and client connectivity support.
  • Build windows 10/8/7 using MDT as per Requirement and deploying thru WDS
  • Biweekly Patch management using WSUS,PDQ Deploy
  • Implemented and managing NPS Server for network Security
  • Disaster recovery planning and Physical / Virtual Servers Backup and Fail over to DR site in Emergency
  • Assisted in managing and supporting the computing security challenges and vulnerability to make it compliance
  • Administering Linux Red hat 5.0 Server Environment.

Confidential, New York City, NY

System Engineer


  • Configuring & Maintaining Network Equipments, Microsoft TCP/IP and VPN Configuration
  • Troubleshooting Escalation ticket from Level 3 Support and resolved in timely manner
  • Administration & Installation of Windows & Domain Controllers, File/Print/Database Servers, Active Directory Design & Architecture
  • Onboarding and Off boarding new users.
  • Administration of Active Directory,, group policy and Distributed groups in DC
  • Configurations and Troubleshooting of Cisco/Checkpoint firewalls, switches, and routers, designing, implementing for New and Exciting Clients
  • Ability to take a technical lead in large scale projects such as Active Directory OU restructuring / migrations.
  • Functional Knowledge of SharePoint.
  • Create and maintain clear and easily understandable documentation.
  • Understanding of directory services with applications.
  • Strong organization, verbal and written communication skills.
  • Migrated +200 users From Exchange 2010/13 to Office 365 Using Cut over Migration and Administrating office 365
  • Active Directory / Enterprise Directory Enterprise level technical administration and provisioning with exceptional customer service skills.
  • Lead and Completed Project to Migrated Sonic fire to Cisco ASA for a non profit Client.

Confidential, River edge, NJ

System Support Engineer


  • Provided support and troubleshooting for technology products and applications
  • Install, organize, test, maintain, check and troubleshoot end user workstations and interrelated hardware and software
  • Served on team installing hardware and software upgrades
  • Ensure the functionality of all of the desktops/laptop
  • Managed DNS, DHCP and AD environment.
  • Follow policies and standards as described in the corporate IT ISO
  • Complete all projects on or ahead of schedule
  • Assist the Systems Administrator as needed
  • Provide extensive printer support
  • Installed and configured local and network printers
  • Lead the help desk process and request system as needed
  • Office 365 Administration
  • Configured Desktops, Laptops, Scanners, Printers, and phone
  • Monitored and responded phone and e-mail requests for technical support
  • Recommend and apply solutions, including on-site repair for remote users
  • Performed maintenance on network printers (Canon and HP network printers)
  • Added and removed computers to the domains
  • Reset user passwords
  • Unlocked user accounts
  • Group Policy management
  • Performed helpdesk support using "TRACK IT" ticketing system
  • Manage inventory and provide support for four departments; Configure, install, image desktop and laptops for new users using PXE Boot/ USB Drive
  • Experienced with Cisco, Remote Access, LANDesk, Avaya, Mitel, Remote Desktop, VOIP, and VPN
  • Create, configure, maintain and delete network printers from server
  • Strong knowledge of IP printing configurations, static and reserved IP addresses with-in an enterprise network; Printer and copier maintenance
  • Assists in maintaining network services, such as Dynamic Host Configuration Protocol (DHCP), Domain Name, Active Directory, Group policy templates, print server

Confidential, Englewood Cliffs, NJ

Desktop Engineer


  • Provided first-tier support and troubleshooting for technology products and applications
  • Performed physical set up of desktop hardware and software
  • Served on team installing hardware and software upgrades
  • Managed inventory and tracked all hardware and software used
  • Install, configure, & repair smart phone (Blackberry/I-phone/Android) in a corporate environment
  • Assist with research, development, & testing of new or existing products & services
  • Phone tech support for new and existing customers
  • Install hardware upgrades on PC's and test
  • Installed and configured dual and multiples monitors
  • Installation or repair of PC operating system
  • Backup & restore of user/customer's data
  • Setup, troubleshoot, & repair network related issues between PC's on LAN/WiFi networks
  • Excellent troubleshooting skills in complex software and hardware problems
  • Expertise hands in troubleshooting of Computer hardware related problems such like Printer and Drivers.
  • Installed and configured workstations for IP/IPX based LAN

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