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Network Engineer Resume

Mt Laurel, NJ

SUMMARY:

  • 7+ years of experience in Information Technology as System/Network Administrator and IT technician.
  • Hands on experience in configuring Cisco 4000, 3800, 2800, 1900 series ISR routers and Cisco Catalyst 2960, 3750, 3850, 3550, 6500 switches.
  • Experience configuring and troubleshooting EIGRP, OSPF and RIPv2. Understanding and experience in configuring BGP.
  • Hands on experience in HP switches including H3C A5800, 5700, 5900 and HP Procurve switches.
  • DMVPN and GRE configuration over IPsec.
  • LAN redundancy using Cisco proprietary HSRP and industrial standard VRRP.
  • Knowledge of implementing and troubleshooting complex layer 2 technologies such as VLAN Trunk/Tagged, VTP, Ether channel, STP, PVST, RSTP and MST. Implementation of HSRP, VRRP for Default Gateway Redundancy.
  • AAA configuration on routers and switches using TACACS+ and Radius.
  • Hands on experience to support high - end servers in Data Center on their network connectivity, hardware troubleshooting and replacement.
  • Extensive experience in Windows server 2003, 2008, 2008 R2, 2012 R2 installation, configuration and troubleshooting.
  • DNS and DHCP configuration on Windows 2008 R2 and 2012 R2.
  • Involved in troubleshooting of DNS, DHCP and other IP conflict problems.
  • Excellent in documentation and updating client’s network documentation using Visio 2013/2010.
  • Installation and troubleshooting of Linux flavors like Redhat, Ubuntu LTS and Fedora.
  • Hands on experience in installation, configuration and troubleshooting VMware ESXi 5.5 server.
  • Basic installation and troubleshooting for Mac OS X and Maverick.
  • Extensive knowledge of Windows 10, 8, 7, Vista, Windows XP installation, troubleshooting for end users.
  • Experience in handling Active Directory Services, Active Directory Group Policy Objects (GPO), Group Policy Management Console (GPMC), DHCP, DNS, WINS and File Server for Windows 2003/2008/2008 R2/2012 R2.
  • Performed installation and configuration of Remote Installation services (RIS), and proxy firewall software.
  • Utilized open source tool to create software package and deployed over the network on user’s systems.
  • Install, upgrade and patch Operating Systems and applications.
  • Maintain infrastructure related documents and update changes when required.
  • Set up backup servers for DHCP, DNS, and Print servers for Business continuity.
  • Successfully setup WSUS service to provide regular updates to high-end servers and end-user systems.
  • Prepared and maintained knowledge based documents for ease support to end users and teammates.
  • Scheduled regular backup for DNS, DHCP and File servers.
  • Very good knowledge in physical SAN connectivity from servers to Quantum and Qualstar tape library.
  • Worked/Assisted NetApp technician on NetApp filer DIMM, motherboard and HDD replacement.
  • Excellent customer management/resolution, problem solving, debugging skills and capable of quickly learning, effectively analyzes results and implement and delivering solutions as an individual and as part of a team.

PROFESSIONAL EXPERIENCE:

Confidential, Mt Laurel, NJ

Network Engineer

  • Configure Cisco Routers (ISR 4331, 4321, 1841, 2801), Cisco switches (2960, 2960X, 3750, 3850).
  • Troubleshoot EIGRP and OSPF configuration.
  • Working knowledge of Cisco Firewall (5510, 5520 and 5505).
  • Troubleshoot the Network issue at client location.
  • HSRP, track interface using IP SLA.
  • Configure and install Sprint 3G/4G modem and troubleshoot remotely.
  • Configure and troubleshoot wireless access points including lightweight, Cisco mobility Express and Standalone (1242, 1602, and 1852).
  • Hands on Experience on 1852-K9C using Cisco Mobility Express and redundancy between two access points using VRRP.
  • Hands on experience on Opmanager monitoring tool and push configuration using Device Expert remotely.
  • Stack configuration on Cisco 3750 and 3850 devices.

Confidential, Suwanee, GA

System/Network Administrator

  • Configured VRRP between VLANs, Configuring Ether-Channels and Port Channel on catalyst 6500.
  • Deploying and decommissioning Cisco switches and their respective software upgrades.
  • Working experience on Cisco Nexus 5k and 7k data center switches.
  • Maintained complex LAN/WAN networks with several VLANS and provided support for routing protocols.
  • Troubleshoot the Network Issues onsite and remotely depending on the severity of the issues.
  • Hands on experience on HP iMC firmware upgrade on single router and IRF (Intelligent Resilient Framework) cluster switches.
  • Performed Break Fix support through driving to different buildings, identifying the root cause of the hardware issues with switches, routers.
  • Created Visio detail network diagram of lab network using Cisco Discovery Protocol.
  • Hands on experience on Solar winds and Aruba network management and monitor.
  • Configured switch port security for end users connecting to switches.
  • Involved in L2/L3 Switching Technology Administration including creating and managing VLANs, Port security, Trunk/Tagged, STP, Inter-Vlan routing, LAN security.
  • Responsible rack mount and setup physical connectivity on switches in Data Center.
  • Hands on experience to configure iLO and iDRAC for high-end servers.
  • Hardware troubleshoot experience on HP and Dell enclosures and blades like HP C7000, Dell M915, 815, 515 servers and Chassis.
  • Responsible to deploy OS using pxekick utility via network boot.
  • Configured different HDD RAID on System for better performance.
  • Knowledge on reset iLO/iDRAC password for Enclosure and Server.
  • Monitor Integrated Management Logs on systems to verify system health and hardware issue.
  • Hands on experience on Linux flavors to troubleshoot, configured NIC IP address and bash scripting.
  • Managed IPs, subnet and gateway using QIP.
  • Created and removed QIP entries for host as per user’s request.
  • Adding nodes in Solarwinds, NCM configuration for network devices.
  • SNMP troubleshooting for network devices in Solarwinds.
  • Hands on experience on configuration of HP iMC and upgrade.

Confidential, Troy, MI

System/Network Administrator

  • I was supporting around 250+ TCS users who were working for GM, Chrysler, Delphi, Boeing and Ford.
  • Responsible for second/Third level support for all servers and user’s system.
  • Participated in complete system builds, upgrades, migrations and patch management.
  • Configured DNS, DHCP, File System and Print Server services on Windows 2008 R2 and Windows 2012 R2 hardware.
  • Configured backup servers of DHCP and Print server with regular BCP test.
  • For server security, I was responsible to complete VA test for servers using McAfee VA tool.
  • Monitoring security and system logs for servers every day.
  • Configured file server for users to back up their data and created different quotas for regular and senior users.
  • Regular incremental backup and full back up of file server.
  • Maintaining monthly reports as per company requirement.
  • Successfully created Windows image for various Workstation and laptop machines as per company policy.
  • Configured WSUS service to apply regular patches on servers and user systems.
  • To keep consistency in all users system with same OS, I have created Windows Image (.wim) and deployed using PXE in new systems.
  • Maintained software inventory and to track install software in users system, I have installed LAN Sweeper utility which monitor and pull details from users system over the network.
  • Successfully configured Microsoft Baseline Security Analyzer to monitor VA on users system.
  • Upgraded Cisco switches 2960, 3750 with latest IOS.
  • Configured remote software deployment on network using Microsoft PSTools.
  • Configuration and troubleshooting experience on MS Outlook, Communicator, Lync, Lotus notes and Sametime communicator.

Confidential, Edison, NJ

System support Engineer

  • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
  • Documents, maintains, upgrades or replaces hardware and software systems.
  • Works under immediate supervision.
  • Provides updates, status, and completion information according to published procedures. Enters and completes problem ticket information via the approved tracking system. Logs all repairs and services performed; prepares progress reports.
  • Administered change management related to server upgrades and software installation.
  • Prepared and maintained documentation of technologies, standards and procedures.
  • Administered/provided troubleshooting for Lotus Notes and MS Outlook.
  • Provided first and second level support to users.
  • Monitored server performance using open source utility.
  • Created user account in active directory and tagged workstation to domain.

Confidential

IT Technician

  • Supports activities assigned by the help desk, network services, or other information systems groups.
  • Refers hardware problems to manufacturer for correction.
  • Worked under immediate supervision.
  • Provided first level support to users.
  • Evaluates complex issues that affect high number of users. Utilizing varies tools, services, applications and deep knowledge to address/resolve user issues
  • Attempts to maximize first-level problem resolution, and insures that all issues are resolved to customer satisfaction.
  • Resolving call within SLA time.
  • Provided remote support to users.
  • Patch management and maintain its monthly report.
  • Installing and upgrading software through management console.
  • Creation of user in active directory.
  • Password reset and account unlock for users.

Confidential

Assistant System Engineer

  • Deployment and maintenance of security software and patches.
  • Data management and backup of servers in Oracle 8i.
  • Maintenance of local intranet across five branches.
  • Making sure of data updating from another four remote branches to the central server.
  • Installation and configuration of windows 2000 NT on servers and network computers.
  • Provided second level support for hardware trouble shooting and network problems.
  • Monitored network traffic for company’s website in order to maintain data privacy and security.
  • Configuration of network’s group for company users and assigning permissions to users and groups.
  • Worked with three supporting engineers to make sure that relevant tasks meet the deadlines.

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