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It Specialist Resume

Baltimore, MD

OBJECTIVE:

A rewarding position as an IT Administrator in a challenging company

SUMMARY:

  • Installed, configured and administered complex networks of 250+ nodes
  • Nine years of Unix system administration experience, designing, building, and maintaining networks using TCP/IP and other communication protocols on most platforms including ( HP, IBM, SGI, Linux and Windows OS)
  • Instructed and supervised 20 entry - level administrators on UNIX fundamentals and database administration
  • Proficient in Remedy trouble ticketing software
  • Administered WAN contingency planning systems for military applications
  • Data Center hardware implementation in HA/Cluster environments
  • Serve on committees and project teams concerned with the overall direction of government IT programs
  • Problem identification, fault isolation and maintenance of complex IT systems
  • Knowledgeable of IBM’s HPSS and associated Storage RAIDs and SAN architecture
  • Working history of imagery archives and dissemination systems
  • Familiar with Red Hat Enterprise Linux administration
  • Managed WebCenter implementation project for the Office of Financial Management/Division of Technical Operations for Confidential

TECHNICAL SKILLS:

Operating Systems: Windows 2003 (2yrs), Windows 2000 (2 yrs), Sun Solaris 2.5-Solaris 10 (9 yrs), HP-UX (2.5 yrs), RHEL Linux (4yrs), AIX (3.5 yrs), IRIX 6.2-6.5 (6yrs)

Software: CA-Unicenter TNG monitoring software, ServiceNow ITSM, HP Openview, Remedy Action Request System, Peregrine, Tivoli, BEA Weblogic, Netdynamics 5.0, webMethods B2B integration, DOORS, Legato Networker, VERITAS Enterprise software, MS Office and affiliated applications

Hardware: Sun Blades and Sun Fire Servers, HP 3000, HP9000 D-Class, Dell 4300, IBM RS/6000 B50, SGI servers and workstations, Cisco switches and routers

PROFESSIONAL EXPERIENCE:

Confidential, Baltimore, MD

IT Specialist

Responsibilities:

  • Provide oversight on technology operations and configuration/architecture services across Financial Management System Group ( Confidential ) projects
  • Provide oversight of the Health Information General Ledger Accounting System ( Confidential ), which replaces and modernizes fee-for-service Medicare Contractor accounting systems
  • Provide the Division of Technical Operations (DTO) with technical guidance to support current and future initiatives
  • Manage projects to ensure contractor milestones are met and are cost effective
  • Maintain a RCA (root cause analysis) database using ServiceNow IT Service Management’s Problem and Incident Management modules.
  • Maintain network documentation for Data Centers and Medicare Administrative Contractors ( Confidential )

Confidential, Newington, VA

Sr. Unix System Administrator

Responsibilities:

  • Provided critical and non-time critical access to current & historical intelligence imagery for a 24 x 7 Network Operations Center (NOC)
  • Assisted Government users and other on-site engineers in system problem diagnosis and troubleshooting network issues
  • Collected problem information, write discrepancy reports (DRs), and recommend fix actions
  • Supported external network interface troubleshooting and develop workarounds to user problems
  • Operated RAID units, LT0 tape drives, Media manager servers (IBM H-70), Robot Controllers
  • Maintained ADIC/Scalar tower components, Scalar 1000/10000, and hardware component interconnects
  • Administrated a mixed unix network of SUN, SGI, IBM and Linux equipment
  • Created and modifed user accounts
  • Familiar with Informix databases
  • Performed weekly scheduled software and hardware maintenance
  • Monitored global data traffic through numerous nodes and sites

Confidential, Chantilly, VA

Unix System Administrator

Responsibilities:

  • Position was located at Aerospace Corporation as an IT contractor
  • Familiar with TELELOGIC DOORS database schema and quality control/assurance of data
  • Administrated an environment combined of Solaris, IRIX and Windows/Linux operating systems
  • Familiar with the ORACLE/SQL databases
  • Managed user accounts

Confidential, GA

Defense Mail System Administrator

Responsibilities:

  • Administered Department of Defense mail traffic through Secure Internet Protocol Router networks and MS Exchange servers for a Regional Network Operations Center.
  • Install and configure Solaris, HP, and MS operating systems and updates
  • Used Remedy Action Request System software to resolve computer outages
  • Troubleshoot secure crypto and network devices and maintain Communication Security policies
  • Implemented new training programs that reduced staff turnover by 17%

Confidential, Irving, TX

Senior Unix Consultant

Responsibilities:

  • Consulted Frito-Lay on Linux Mail Servers and other SMTP issues through a MS Exchange network environment
  • Consulted with Bombardier/Learjet as a Tier III Help Desk technician. Resolved network and system related issues for an HP-UX and an AIX platform
  • Consulted with Texas Utilities, providing Solaris/Sun Unix administration to Retail Services High Availability server department.
  • Duties were: maintaining e-commerce web, application, and Oracle database servers running NES 3.6, iPlanet 4.x, Oracle 8i, EDOCS and JRE.
  • Improved systems uptime from 93% to 99.99% for thousands of corporate and remote users through expert, multi-platform (Windows NT/UNIX) troubleshooting/maintenance

Confidential, Atlanta, GA

System Support Specialist

Responsibilities:

  • Implemented and maintained a multi-vendor network of Unix servers and workstations consisting of SUN, IBM, SGI and Linux machines for the Institute of Confidential, a subsidiary of GA. Tech
  • Managed IT infrastructure spending on several projects, saving the university $22,000 in operating costs
  • Trained students on the school’s computer policies and code of conduct

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