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Is Security Analyst/eam System Support Analyst Resume

SUMMARY:

Skilled IT Analyst looking for a position within Information Systems Technology/Security Risk Analysis for Risk mitigation, analysis and management.

WORK EXPERIENCE:

Confidential, Charlotte, NC

IS Security Analyst/EAM System Support Analyst

Responsibilities:

  • Supported employee and contractor accounts with OIM/EAM
  • Front end management of OIM/EAM system
  • Account maintenance, creation and deletion.
  • Base on HR, IS SEC policy and guidelines
  • Group and role maintenance, creation and deletion.
  • Based on IS SEC policy and Risk guidelines
  • Application account integration and management
  • Role access/removal/permissions
  • Resolved Reconciliation Errors
  • Multiple account maintenance
  • Multiple user match
  • Accounts linked to wrong ID/APP
  • Submit reports to clear/clean up requests stuck in queue

Confidential, Hershey, PA

IS Security Analyst

Responsibilities:

  • Extensive experience with Active Directory, LDAP and OIM
  • Adding and removing permissions
  • Granting roles and removing roles
  • Worked with legal and audit to change permissions on accounts
  • Base on HR information and SOX Compliance, terminated and or activated accounts, permissions and grants.
  • Knowledgeable with Splunk
  • Running search queries, setting up knowledge objects, splunk Admin Knowledge
  • Used to find account access on different areas of the network or enterprise.
  • Worked with blue coat systems
  • Help set up form and guidelines for managers to fill before implementing new applications on the enterprise.
  • Make sure users follow NIST and SOX standards when filling out forms to add new applications and project within the enterprise.
  • Participated in the implementation of Oracle Identity Manger Project
  • Creating accounts, granting and removing permissions for roles.
  • Setting up roles and groups.
  • IDAM and OIM
  • Developed, maintained, and executed daily security metrics reports.
  • Checked network access, firewall traffic, account access, account lockouts, Proxy traffic using custom Splunk reports and Splunk Dashboard.
  • Proficient at supporting multiple Security technologies (Symantec Endpoint and Encryption)
  • Worked heavily with Microsoft Exchange Server Management console
  • Check for office licensing
  • Enable the license or disable license
  • Assisted with E - discovery and IS Forensics process and application.
  • Grant access to application, folders and locations
  • Recover information and data from laptops, ipads, cell phones, desktops.
  • Knowledgeable with Celebrite application and equipment.
  • Help desk, client support, Identity and Access management support and implementation
  • Level1, 2 and 3 support for all the above.
  • Deployment of equipment and hardware and application set up and support
  • Train Help Desk to utilize IDAM application.
  • Knowledgeable in CRM, Remedy, & Service Now ticketing and asset management system
  • Basic Tivoli experience
  • Performed SAP account/security management.
  • Created accounts, created roles, role/account maintenance/management
  • Development and implantation for Two-Factor project
  • Supported deployment and configuration of hardware and software.
  • Provide front line user support as well as training materials to users during deployment.

Confidential, Mechanicsburg, PA

Level 1 Helpdesk

Responsibilities:

  • Provide level 1 support and troubleshooting for Panasonic
  • Upgrades, maintenance and updates for Broadcast/security cameras.
  • Assist with basic usage and operation of the cameras
  • Provide help desk support for PA Department of Education
  • Account unlocks
  • User access
  • Basic application support and troubleshooting

Confidential, Mechanicsburg, PA

Intern - Network Specialist

Responsibilities:

  • Built routers, laptops, desktops for corporate and hospitals
  • Troubleshooting for corporation and hospitals
  • Helped create a database to organize all tablet pc’s owned by company
  • Took part in companywide replacement of all tablet pc’s
  • Developed experience to run an Information Technology department

Confidential, Harrisburg, PA

Intern

Responsibilities:

  • Re-wrote security policy governing badge usage
  • Re - organized entire oracle and SQL databases
  • Attended meetings with vendors and contractors
  • Project Planning implementation
  • Supported contractors and proposals
  • Built a WAN, MAN, LAN network for class.
  • Created a Database from scratch to hold, store and organize a multi-media database.
  • Ran an active Packet Sniffer program on a live network, and then analyzed the information to present findings.
  • Project management
  • Reviewed and updated security policy
  • Participated in case study on trade, copyright and secrecy laws towards computer software and hardware
  • Created and maintained a website

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