SUMMARY:

• Professional systems analyst of Unix/Linux systems offering 17 years’ experience with the following core functions.
• Linux installation, configuration & maintenance
• Troubleshooting & Problem Solving
• Product Conception, Design & Specification
• New Technology Implementation
• Automation, Development
• Ability to work independently or on a team
• Cross - Function Communication
• Global Team Management

TECHNICAL SKILLS:

Languages: UNIX Korn shell, Java, C/C++, PHP, SQL, DSD, PERL, MS-DOS

Web Services: XML, HTTP, SOAP, WSDL

Platforms: Windows/Unix/Linux/Mac OS X

Databases: Oracle RDBMS (ExaData)/MySql

Tools: SOAPUI, MS Office, FusionWorks, Remedy, Visio, Eclipse, Ultra Edit, Edit Plus, SQLDeveloper, MetaSolv, VirtuoMediation Digital Route, HP OpenView, tcpdump, WireShark, SVN, CVS, JBoss, Zabbix, Zenos, LVM, Kickstart, Yum, apt-get, VMWare Vsphere, Splunk

PROFESSIONAL EXPERIENCE:

Confidential, GA

Linux Engineer/Administrator

Responsibilities:

• Implemented an HA solution based on KVM and LVS for an in-house java app. Created/modified a custom RedHat Enterprise Linux ISO to do automated builds (with minimal user input) of the HA solution.
• Implemented a network of brokers of master-slave pairs of JBoss A-MQ. Wrote a script to deploy Network of brokers.
• Helped with design of various solutions based on ElasticSearch, JBoss Fuse etc .
• Worked closely with developers and Sr. managers to understand the requirements and offer a solution or troubleshoot issues.
• Worked on dual stacking IPv6 and IPv4 of RHEL servers.
• Worked with VMware admins and AppDev to come up with a solution that fit the group’s requirement for the first vSphere cluster.
• Team lead for various projects, mentored team members.
• Wrote Methods and Operating Procedures (MOP), did MOP reviews with ProdOps and supported Production releases.
• Wrote scripts to automate manual deployments, view JMX stats of Message brokers, etc .
• Troubleshot issues and did Root cause analysis.
• Performed various system admin activities on a regular basis.
• Built, configured and maintained physical and virtual RHEL and CentOS systems.

Confidential, Alpharetta, GA

Production Engineer

Responsibilities:

• Act as primary contact for product problems and queries. Track all queries on the Openet Call Tracking System.
• Problem diagnosis, including debugging of core dumps found on site, problem resolution (remotely or onsite as required).
• Analysis of complex technical issues and coordination of resolution of these issues with various Openet departments.
• Designed and implemented complex workaround solutions with minimal supervision or review.
• Worked on multiple problems of diverse scope where refinement of design/requirements was necessary.
• The taking of requirements from multiple sources, like customers and equipment vendors, plus planning and delivering resultant fixes and deliverables with given service level agreement.

Confidential, Alpharetta, GA

ATF Developer/Sr. Software Engineer - Technical Lead

Responsibilities:

• Led team that designed and implemented a test suite; ATF (Automated Testing Framework); Openet's QA departments to test out the FusionWorks Applications used to provision Apple's iPhones and iPads on wireless network.
• Led team responsible for the maintenance and sustainment of the various testing tools used with the ongoing project
• Led team that reduced company’s cost by designing and implementing intuitive simulators used by QA to test the application behavior with outside applications. This effort increased testing productivity by 30%, as testers were able to run test cases in the absence of the actual third party application

Confidential, Alpharetta, GA

Sr. Systems Analyst/Production Support Lead

Responsibilities:

• Responsible for Sytem and Application Administration.
• Monitor application and key functional/technical areas such as file transfers, data loading, and HW health. Monitor all Mediation alarms and CTS tickets.
• Provide overall technical expertise for Mediation issues, track and document all Mediation production release version status.
• Liaise with other Confidential & Confidential departments and organizations to insure that Mediation revisions are in step with RF network evolution.
• Coordinate and Schedule Mediation server upgrades and patches.
• Troubleshoot and document Mediation related connectivity and access issues.
• Ensure workflow statistics are accurate and reflect the network situation.
• Perform initial file availability triage activities in response to daily file availability reports.
• Modify running workflows to ensure network changes (OSS re-homes, addition of new nodes etc) are applied to the mediation layer.
• Fine tuning on workflows to ensure collected files are made available to the target platforms in a timely manner.
• Periodic reviews with OSS administrators to discuss issues encountered/resolved and escalated.
• Monitor, identify, document and report on receipt of files and data from their respective source(s). Participate in resolving issues with file transfers and data loading

Confidential, Alpharetta, GA

Sr. Unix/Application Support Analyst

Responsibilities:

• Responsible for monitoring Prospect application and server performance on over 30 Sun Solaris servers.
• The monitoring of these applications includes data transfers between servers, measurement file parsing, loading into Oracle databases and trouble shooting all aspects of these processes.
• I was also responsible for developing wrapper scripts that alarm on potential server/application problems such as filesystem space, defuncted or zombie processes to missing data files.
• Scheduled and implemented product release patches and hot fixes.
• Configuration of new elements added to the network to ensure perfomance measurment files can be retreived, loaded, and processed for use by RF Engineers.