SUMMARY:
- Cisco IOS 8.4, Cisco IOS 9.1.6, Cisco ASAs, Cisco switches,
- Cisco routers, Cisco IP Phone System, Cisco Call Manager,
- Cisco CCX, Cisco Unity, Cisco Presence, Cisco Jabber, VPN,
- Anyconnect, Active Directory, VMware, Hyper - V, Batch,
- PowerShell, CentOS
PROFESSIONAL EXPERIENCE:
Network Administrator
Confidential, San Angelo, TX
- Maintain and secure corporate network
- Resolve employee and customer information technology issues
- Maintain and support servers and applications
Internet Technician
West Central NetSan Angelo, TX
- Troubleshoot customer internet and e-mail issues
- Log customer information and troubleshooting steps to a database
- Work as part of a team to provide technical support for several Internet Service Providers
Computer Operator
Confidential, San Angelo, TX
- Assist operations staff in monitoring agency backups
- Prepare data tapes to be taken offsite
- Organize tape library
- Monitor security systems
IT Support
Confidential, San Angelo, TX
- Assisted staff of four in setting up a test server
- Prepared computers for recycling by wiping the hard drives
- Repaired a faulty computer by replacing the motherboard and processor
- Gained valuable technical experience and gained awareness of a job in the career field
- Helped staff in troubleshooting computer problems throughout the clinic
