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Sr. Systems Administrator Resume

Port Hueneme, CaliforniA

OBJECTIVE:

To obtain a position providing professional information technology support for an organization in need of my skillset to meet their organizational goals and direction.

SUMMARY:

An accomplished technical professional with 20+ years of experience with systems hardware, software and operating systems issues. Possesses excellent analytical skills and is strongly technical with a diagnostic aptitude. Proactive with exceptional attention to detail and organization. Maintains DoD interim Secret security clearance.

SKILLS:

  • Systems and Security Implementation
  • Troubleshooting and Root Cause Analysis
  • Network Administration
  • Self - Motivated
  • Vulnerability Management
  • Wireless Networking
  • Systems Imaging
  • Team-Oriented

TECHNICAL SKILLS:

  • Windows Server 2003, 2008, & 2012
  • Exchange Server 2003, 2007, & 2010
  • Windows 7, 8, & 10
  • Linux
  • VMware
  • AWS
  • Various business applications and programs e.g., Microsoft Office 2003-2016/365 Active Directory, Group Policy, ACAS, Nessus, SCAP, STIG viewer, WSUSremote control and incident management software.

EXPERIENCE:

Confidential

Sr. Systems Administrator, Port Hueneme, California

Responsibilities:

  • Responsible for vulnerability assessment and patch management
  • Maintains up to date environments with mandated security patches and fixes
  • Ensures of STIG compliance for continuous monitoring, auditing, and reporting
  • Assists Cybersecurity team with development of RMF accreditation packages
  • Works closely with NetOps team members to support a multi-network environment

Confidential

Tier 3 Help Desk Support, Germantown, Maryland

Responsibilities:

  • Provided tier 3 technical support for Confidential project
  • Technical troubleshooting and resolution for critical production events
  • Interacted daily with other team members to ensure that a quality product was delivered
  • Facilitated solutions with appropriate departments/individuals and communicated status
  • Documented all support activity via incident tracking software

Confidential

Senior NOC Operator, Frederick, Maryland

Responsibilities:

  • Provided operational support for server class platforms
  • Provided after hours help desk functions for Confidential
  • Participated in Data Center expansion, growth, and reconfiguration projects
  • Updated documentation and SOPs for all functions performed
  • Installed Windows updates and patches via remote administration

Confidential

Tier 2 Help Desk and Field Technician, Frederick, Maryland

Responsibilities:

  • Provided first contact resolution of technical problems in a fast-paced environment
  • Provided desktop and server support including Active Directory and Exchange Server
  • Created and administered email accounts and configured email clients
  • Installed and updated system software in physical and virtual environments

Confidential

Regional Desktop Technician, Southern California

Responsibilities:

  • Deployed technologies and provided first contact resolution of technical problems
  • Provided on-site and remote support for hardware and software
  • Worked closely with team members in a fast-paced, team-oriented environment
  • Troubleshot, upgraded, and repaired desktop PCs

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