Sr. Systems Administrator Resume
Port Hueneme, CaliforniA
OBJECTIVE:
To obtain a position providing professional information technology support for an organization in need of my skillset to meet their organizational goals and direction.
SUMMARY:
An accomplished technical professional with 20+ years of experience with systems hardware, software and operating systems issues. Possesses excellent analytical skills and is strongly technical with a diagnostic aptitude. Proactive with exceptional attention to detail and organization. Maintains DoD interim Secret security clearance.
SKILLS:
- Systems and Security Implementation
- Troubleshooting and Root Cause Analysis
- Network Administration
- Self - Motivated
- Vulnerability Management
- Wireless Networking
- Systems Imaging
- Team-Oriented
TECHNICAL SKILLS:
- Windows Server 2003, 2008, & 2012
- Exchange Server 2003, 2007, & 2010
- Windows 7, 8, & 10
- Linux
- VMware
- AWS
- Various business applications and programs e.g., Microsoft Office 2003-2016/365 Active Directory, Group Policy, ACAS, Nessus, SCAP, STIG viewer, WSUSremote control and incident management software.
EXPERIENCE:
Confidential
Sr. Systems Administrator, Port Hueneme, California
Responsibilities:
- Responsible for vulnerability assessment and patch management
- Maintains up to date environments with mandated security patches and fixes
- Ensures of STIG compliance for continuous monitoring, auditing, and reporting
- Assists Cybersecurity team with development of RMF accreditation packages
- Works closely with NetOps team members to support a multi-network environment
Confidential
Tier 3 Help Desk Support, Germantown, Maryland
Responsibilities:
- Provided tier 3 technical support for Confidential project
- Technical troubleshooting and resolution for critical production events
- Interacted daily with other team members to ensure that a quality product was delivered
- Facilitated solutions with appropriate departments/individuals and communicated status
- Documented all support activity via incident tracking software
Confidential
Senior NOC Operator, Frederick, Maryland
Responsibilities:
- Provided operational support for server class platforms
- Provided after hours help desk functions for Confidential
- Participated in Data Center expansion, growth, and reconfiguration projects
- Updated documentation and SOPs for all functions performed
- Installed Windows updates and patches via remote administration
Confidential
Tier 2 Help Desk and Field Technician, Frederick, Maryland
Responsibilities:
- Provided first contact resolution of technical problems in a fast-paced environment
- Provided desktop and server support including Active Directory and Exchange Server
- Created and administered email accounts and configured email clients
- Installed and updated system software in physical and virtual environments
Confidential
Regional Desktop Technician, Southern California
Responsibilities:
- Deployed technologies and provided first contact resolution of technical problems
- Provided on-site and remote support for hardware and software
- Worked closely with team members in a fast-paced, team-oriented environment
- Troubleshot, upgraded, and repaired desktop PCs