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Field Service Engineer Resume

PROFESSIONAL SUMMARY:

A network, telecommunications, ISR and C4ISR Specialist, with over 25 years of Professional networking experience. Highly skilled, motivated electronics engineer and technician with work experience in various disciplines of command communications, design, configuration, test and management of various secure and non - secure network systems. A recognized project leader with extensive organizational and communication skills. Possesses an uncanny ability to apply analytical methods and techniques to collect, decipher, analyze and resolve complex problems effectively while maintaining systems in operational status.

TECHNICAL PROFICIENCIES:

Networking: CISCO Routers, Switches, VPN, VoIP, Routing Protocols (OSPF, EIGRP, BGP) SNMP, Port Security

Platforms: Windows, Mac OS, Windows Server, Linux (knowledge of Ubuntu and Debian based Linux, Unix, TACLANE and Various KG Devices

Languages: Linux, Unix, Html

Cyber Tools: Wire Shark, Snort, Port Scanner, Packet Sniffer, Firewall, OTDR, Virus Protection (administered WSUS Server), Wan Optimization (Riverbed Steelhead), HP Open View, VM Ware, MS Office Suites

EMPLOYMENT HISTORY:

Confidential

Field Service Engineer

Responsibilities:

  • Performed repair/maintenance of communications equipment in support of Patriot Fire Units
  • Performed troubleshooting, fault isolation, and repair of Cisco systems equipment, OSPF routing, TCP/IP, LAN/WAN connections, KG Encryption devices, Virtual Private Networking (VPN), fiber optic links, communication packet analysis and Confidential 16
  • Performed testing, maintenance, repair, and operation of all ultra-high frequency/very high frequency (UHF/VHF) communications equipment and links located throughout the Patriot Network to include the associated towers and COMSEC equipment.
  • Installed, configured, managed, and configuration of switches and routers
  • Maintain firewalls and VPN architectures and implementations.
  • Analyzed and Monitored all network circuits to prevent outages
  • Knowledgeable of Confidential 16 protocols
  • Maintained all Confidential devices

Confidential

Network Analyst

Responsibilities:

  • Configured Cisco routers, switches, Riverbed WAN Optimization and SONET
  • Performed network design, development, testing, analysis, operation or maintenance of Joint War Fighter Command, Control, Communications systems to include: SCAMPI Deployable Node-Medium, Deployable Multichannel SATCOM (DMCS) and SCAMPI Deployable Node-Lite, KG Encryption and CISCO devices
  • Worked with security technologies to include Intrusion Detection & Prevention Systems (IDS/IPS), firewalls & log analysis, network behavior analysis tools, antivirus, network packet analyzers and port scanning, packet sniffing, fire wall administration and fire wall logs.
  • Installed, maintained and Loaded KG Encryption Devices
  • Installed and Programmed CISCO Routers and Switches for NIPR, SIPR and TS network
  • Optimized WAN Network (Riverbed Steelhead)
  • Designed and maintained Networks to include SONET circuits to switches and end users
  • Installed and operated entire USSOCOM family of Satellite Terminals SDN (Special Operations Deployable Node)
  • Extremely Knowledgeable in Design, installation, and repair of SONET, Fiber and cat5e, cat6 circuits
  • Utilized and cleansed both Dirty Commercial and Secure WAN Networks

Confidential

Global VTC Network Engineer

Responsibilities:

  • Provided installation, maintenance and troubleshooting support of JWICS voice, data, and/or video communications networks
  • Documented incidents using outage tracking software, Remedy, Siebel, Network
  • Perform JWICS Network administration
  • Managed network performance, including providing network monitoring and reporting.
  • Troubleshot and resolved complex problems to ensure quality transmission service on the network
  • Utilized Various SNMP Tools: Solar Winds, OP Manager, and HP Open View, utilized Windows, Linux, Unix base software and tools
  • Managed network performance, including providing network monitoring and reporting
  • Troubleshot and resolved complex problems to ensure quality transmission service on the network
  • Utilized Various SNMP Tools: Solar Winds, OP Manager, and HP Open View
  • Utilized VTC tools for this position in the GNOC to include: Putty, Solar Winds, OP Manager, SharePoint, Cisco IOS, Support Web Incident Tracking System, and various network monitoring/troubleshooting tools
  • Monitored all network activity and all transmission/processing systems and performed corrective actions
  • Utilized various VTC devices to include: Gate Keeper, MCU, Codian, MPS, CISCO Telepresence, VC Wizard and Polycom Codec and H.323/H.264 protocol
  • Responsible for providing resolution for all Tier III level VTC Network issues

Confidential

Senior Satellite Customer Service Engineer

Responsibilities:

  • Installed configured and maintained all LAN/WAN networks devices
  • Provided design and Network Administration of Long Haul Circuits
  • Utilized VM Ware work station to manage servers
  • Utilized various SNMP Network Monitoring tools to prevent outages
  • Operated and used Unix, Linux and Windows based software to perform mission

Confidential

Network Engineer

Responsibilities:

  • Confirmed and configured SIPR, NIPR and CX-I FMV Video Encoders
  • Designed, installed, and managed Microwave LOS Radios to provide Long Haul communications and a SONET network for end to end communications in Afghanistan under harsh tactical conditions
  • Utilized TDMA/FDMA network devices
  • Designed Fiber and LOS Back Bone Network Infrastructure
  • Provided Network Administration on all computers, servers, switches, routers, printers and other peripherals critical to mission.
  • Provided Full Motion Video and Compressed Video images

Confidential

Satellite/IP Field Specialist

Responsibilities:

  • Installed and maintained 19 SPAWAR, MWR Internet Café and Satellite systems
  • Installed Option Files and configured IDIRECT Modems, Long-Haul Networks, Cisco VOIP Telephones, Riverbed WAN Optimization, Cisco Switches/Routers and utilized Windows, Linux and Unix workstations
  • Provided SME, Network, IP Management, oversight of Satellite Links and administrative duties of all site computers
  • Supported Army, Navy, and Air Force Special Operations Forces deployed under United States Central Command
  • Designed, programmed and deployed unclassified/classified network solutions for five special operations units
  • Installed, configured, maintained and provided on-call support for wide and local area network systems. Coordinated with Network Support and end users to troubleshoot outages on long haul circuits.

Confidential

Field Service Representative

Responsibilities:

  • Responsible for system design, installation, of a wide range of tactical and permanent systems supporting Base Wide ground-based security sensors and systems to include: Access control, Closed Circuit TV, Pan Tilt Zoom Cameras, Infrared sensors, Entry Detection and Ground-based radars and Thermal imaging systems. Communications included Fiber Optics, RF Links including Microwave Communications to Command Control Center.
  • The Control Center included Tactical Automated Security System (TASS) and suite of sensors, Command Control Display Equipment (CCDE) including the TASS Annunciator
  • Designed, installed, maintained, upgraded, disassembled and reconfigured of systems and repaired electronic mechanical security systems in all Forward Operations Bases

Confidential

Senior Electronics FSR

Responsibilities:

  • Responsible for Satellite system, Responsible for Operational maintenance, service and repair of Day, Spotter, FLIR, T3000, GBOSS Lite, CERABUS Lite camera systems
  • Responsible for a number of peripherals, VOIP Administrator, Point to Point / Line of Sight Radios, Radio Ground Stations, Unattended Ground Sensors and MSTAR Radar/ ARSS / LCMR Short Range RADAR Systems
  • VOIP Administrator, Point to Point/Line of Sight Radios, Radio Ground Stations, LOS Microwave, Additional Duties include Network Administrator and Satellite Tech
  • Provided Superior Customer Service and Received from The Honorable Secretary of Defense Robert Gates
  • Surveyed, installed, and maintained the installation of RAID/GBOSS remote ground station, Wiebe stand-alone mast and Motorola PTP LOS Radio
  • Operates various network analyzers, spectrum analyzers, power meters/sensors, signal/waveform generators, and oscilloscopes
  • Troubleshoot and Maintained various RF and High Voltage systems
  • Traveled to numerous Sites, Forward Operations Base, & OP’s in out Afghanistan

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