To obtain work as Network Engineer at person in your organization utilizing my strengths and experience in LAN/WAN network, Network administration, Customer Service, installing, supporting, and troubleshooting Computer server, laptop and workstation.
- Microsoft Windows 2000/2003, Microsoft 7, Windows 2000, and Windows XP
- Dell Servers, IBM Servers, and HP Servers
- Confidential routers, switches, Controllers and Access Points, Brocade routers and switches
- The network devices are Brocade switches ICX 7450 and routers MLXe - 8, Juniper SSG520 routers, and Confidential Catalyst 3850 switches, Confidential Aironet 3700e Access Points, and Confidential 5508 and 2500 Wireless Controllers.
- Network monitoring tools HP Network Node Manager, Brocade Network Advisor, and CounterACT ForeScout.
- Using Remedy ticket system. Maintain network for radiology, pharmacy, laboratory, same day surgery and dental equipment.
- I am responsible for Confidential Network Operation Center (NOC) installing, supporting, troubleshooting, and monitoring of routers and switches in the WAN and LAN network.
- Also trace and disable rouge devices on LAN and WLAN. The tools I used include Confidential ASDM-IDM to terminated VPN session, Confidential Unified CM Administration version 126.96.36.199900-7 and the installing Confidential IP Communicator, and monitoring software: Net Cool, Peregrine, NetIQ, Confidential, Putty, and Service Center.
- As a point of contact for Confidential I deal with production related incident and problems, including providing detailed and immediate notification and updates to key Confidential individuals and groups.
- responsible for Confidential Network Operation Center (NOC) monitoring of WAN/LAN network.
- I am first tier in alert response and incident problem resolution.
- This includes detection of Confidential WAN/LAN network, performance problems or unavailability of router and switches.
Desk side Support technician
- As tech I installing, supporting and troubleshooting Windows XP and Windows 2000 on Lenovo and Dell laptop and workstation. Support and troubleshoot HP printers, MS Office 2007, and MS Office 2003.
- Installing, and troubleshoot SafeBoot encryption software on laptop and workstation.
- As tech I installing, supporting, and troubleshooting TCP/IP on LAN network.
- I also backup and re- image customer’s desktops, and laptops if there is a problem with their company image, and repair Lenovo and Dell desktops and laptops.