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Director, It & Security Resume

Herndon, VA

SUMMARY:

  • Highly accomplished senior technology manager who offers extensive experience directing the development and implementation of information systems within diverse technology environments.
  • Blends hands - on technical abilities with solid leadership skills to build and motivate high performance teams.
  • Focused on maximizing productivity, as well as translating business needs into technical strategies; skilled in developing solutions to achieve performance improvements, cost reductions, and profitability initiatives.
  • Expertise encompasses technology assessment, business process design, and network administration.

SKILL:

VMware ESX/vSphere, Sonicwall, Cisco Routers & Switches, EMC storage products (Symmetrix, Celerra, EDM), MS Access, MS Exchange /2003/2007, MS Project, MS Windows 2000/2003/2008 , PowerPoint, Program Management, TCP/IP Networking, VoIP, Enterasys Switches and WAPs, Solaris 10

WORK EXPERIENCE:

Director, IT & Security

Confidential, Herndon, VA

Responsibilities:

  • Provide day-to-day management and organizational oversight of the IT Support Staff as well as providing hands-on technical support.
  • Manage IT projects for internal and external customers ensuring on-time and on budget delivery of the proposed technology solution.
  • Directly support the company and assist in the development or implementation of new applications, enhancements and features
  • Consolidated all physical windows servers to VMware high availability cluster
  • Upgraded existing Exchange environment to Exchange 2007 with Forefront Spam filtering
  • Design, implement and administer Microsoft Office Communications Server
  • Design, implement and administer SharePoint 2010 server farm
  • Provide first line support to the IT Staff relating to LAN, WAN, PC and wireless issues. Assist in designing IT solutions utilizing the appropriate resources within the corporation.
  • Ensure the design of a robust and redundant WAN supporting remote offices and users worldwide.
  • Administer the LAN/WAN, including but not limited to e-mail, files servers and financial systems (Deltek, MS Dynamics).
  • Develop, Maintain and Test business continuity and disaster recovery plans
  • Coordinate and assist in the flow of information from Corporate in regards to training, technical support and schedules.
  • Manage IT assets, including, but not limited to PCs, servers, routers, cell phones and software.
  • Maintain SOX compliance and documentation.
  • Serve as SME or Technical Architect during proposal process.

Senior Network & Systems Engineer

Confidential, Oakton, VA

Responsibilities:

  • General site administration of internal and customer Windows 2003 Active Directory domains, including Domain Controllers, DNS, and WINS.
  • Responsible for supporting Cisco routers, switches and PIX/ASA firewalls for large federal government managed service clients.
  • Responsible for support and maintenance of several hundred Windows, LINUX and Solaris application servers, including database servers running Oracle and MS SQL Server.
  • Build and Maintain Windows Update Servers using version 3.0
  • Apply FDCC security policies to all workstations using Windows Group Policy.
  • Shared support of Remedy Trouble Ticketing System, HP Openview, Crystal Reports, and Concord. Implementation and administration of Bladelogic and Alterpoint software for configuration management.
  • Implementation of security processes and procedures to protect network and operating systems from vulnerabilities. Processes include monitoring system logs and providing daily exception reports to customers.

Senior Network & Systems Engineer

Confidential, Reston, VA

Responsibilities:

  • Responsible for all Cisco routers, switches and firewalls. Switches include Cisco, Enterasys and HP. Firewalls include PIX and Sonicwall.
  • Administration of Cisco Call Manager 5.1 telephony system in multiple locations and direct responsibility for VoIP/MPLS rollout to 8 locations throughout the USA.
  • General site administration of Windows 2003 Active Directory domain, including Domain Controllers, DNS, WINS, file and print servers.
  • Support and maintenance of Windows, UNIX and Solaris application servers, including database servers running Oracle and MS SQL Server.
  • Responsible for managing corporate backup systems and processes.
  • Shared support of end user computing environment in multiple locations.
  • Implementation of security processes and procedures to protect network and operating systems from vulnerabilities.

IT Manager

Confidential, Herndon, VA

Responsibilities:

  • Responsible for Managing a team of Oracle DBA’s and application administrators providing L3 support, Configuration Management (PVCS tools) and Web Server configuration for multiple production servers.
  • Third Party Vendor Management and contract negotiation
  • Oversaw change management process for production systems
  • Strategic & capacity planning of Hardware and Databases of multiple large scale Telco Data Warehouses.
  • Evaluate, define and manage infrastructure strategy to ensure capabilities of supporting current and future business demands Confidential optimal cost
  • Forecasting, Budget and Resource Allocation with regard to infrastructure projects. Oversees various systems projects of a highly complex nature as well as the work of outside business partners or vendors.
  • Responsible for assembling and coordinating project teams, assigning individual responsibilities, identifying appropriate resources needed, and developing schedules to ensure timely completion of projects.

Senior Technical Project Manager

Confidential, Dulles, VA

Responsibilities:

  • Team Leader that plays a key role in managing and implementing projects related to the Infrastructure Development group. This role includes defining project scope and deliverables, developing detailed project plans, and managing all aspects of assigned projects through successful completion.
  • Forecasting, Budget and Resource Allocation with regard to infrastructure projects. Oversees various systems projects of a highly complex nature.
  • Responsible for assembling and coordinating project teams, assigning individual responsibilities, identifying appropriate resources needed, and developing schedules to ensure timely completion of projects.

Director, Global IT Strategy & Policy

Confidential, Reston, VA

Responsibilities:

  • Evaluated, defined and managed global IT operations and infrastructure strategy to ensure capabilities of supporting current and future business demands Confidential optimal cost. Assess current and prospective global operating requirements to develop ongoing global IT services and infrastructure growth footprint.
  • Developed and managed Infrastructure Resource Plan (IRP) to address IT assets lifecycle (introduction, deployment, usage, management and disposal).
  • Developed and implemented ongoing quantitative and qualitative metrics to measure activities/services of current IT strategy and model
  • Benchmarked IT services/solutions against similar industry/cross-industry operations for cost/quality assessment.
  • Developed and evaluated (ROI) strategic IT alternatives for meeting businesses’ qualitative and economic objectives, including but not limited to: Infrastructure/services outsourcing, Strategic partnering, In-house IT capabilities development.
  • Partnered with IT Operations and Infrastructure management to identify, implement and monitor IT services/infrastructure process improvement opportunities.
  • Prepared and delivered quarterly IT operations and infrastructure updates to Sr. Management.

Senior Manager, IT

Confidential, Reston, VA

Responsibilities:

  • Responsible for corporate IT department and all technology operations in VA headquarters as well as over 10 branch offices worldwide.
  • Directed Network Operations, Network Engineering, Help Desk and Technical Support. Managed all hardware/software procurement and capital expenditure budgets. Recruited, trained and supervised 15 staff members with 5 direct reports, reporting to CFO.
  • Directed staffing, build out of a new corporate Data Center to support over 2000 ASP, hosting and managed services customers.
  • Defined, developed and documented Data Center standard operating policies and procedures. Initiated outsourcing of firewalls and security to third party contractor to improve security and intrusion testing of infrastructure, resulting in the detection and resolution of potential security breaches.
  • Negotiated multi-million dollar contracts for WAN, Telco, and software licensing. Established and wrote the company's Service Level Agreement for system performance and availability, information security, and disaster recovery.
  • Hands on experience implementing and supporting a large EMC Storage Area Network and recovery site. Architecture included EMC Celerra, Symmetrix, EDM, 8530, 8830, Storage Scope, and Control Center 5.0.
  • Established Information Security policies and procedures, system change controls, and standard operating procedures. Worked with third-party security vendors to perform information security audits and to implement best practices. Conducted risk assessments of third-party vendors and business partners.
  • Planned and executed Wide Area Network redesign utilizing Nokia and Cisco VPN technology, which increased performance, improved flexibility and generated over $350,000 annual cost savings. Hands on experience with Windows NT/2000 domain architecture, including MS Exchange and MS SQL Server 2000.

Network Operations Manager

Confidential, Reston, VA

Responsibilities:

  • Managed and maintain multi-server Windows NT environment. Responsible for both server and user support. Implement and Administer multiple Exchange servers, Web and FTP sites. Install, configure, troubleshoot and repair workstations.
  • Responsible for budgeting, purchasing and inventory of all computer hardware and software.
  • Responsible for developing, implementing and maintaining a scalable Ethernet cabling system from the ground up.
  • SQL Server/Oracle systems administration and Implementation

Corporate Applications Trainer

Confidential, Herndon, VA

Responsibilities:

  • Responsible for providing applications training to corporation as well as technical support for all Microsoft applications.
  • Designed and developed course materials for managerial level technical and presentation skills training.

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