SUMMARY:

• 14 years of experience working in IT industry at both IT Operation and Management in Infrastructure Sections for both Private Organizations and Government agency as Windows Server Systems Admin/Active Directory, Directory Services Admin/AACA (Agency Access Control Administrator/IT Security Manager.
• The Confidential (Knowledge, Skills, Ability) is based and expertise on Windows Domain Controller/DC in Windows Servers NT4, Windows Server 2000/2003/2008/2008 R2/2012/2012R2/2016, MS Exchange Server 2010/2013, Active Directory, Directory Services Architect, Design, Management including Five Operation Master Roles/FSMO Roles - Schema Master, Domain Naming Master, Relative ID/RID Master, PDC Emulator, and Infrastructure Master, Transfer Roles, Global Catalog,, Redundancy for Redundancy/Fault Tolerance/Load Balancing, Replication Strategy, Sites, Sites Links, Trust, Implicit and Explicit trusts, Organizational Unit/Administrative Groups, User Groups, Computer Groups, Group Policy Objects/GPO, IT Security Policy, AD LDP (Active Directory Light weight Services)/LDAP Lightweight Directory Access Protocol services for authentication, administering logs, security compliance, data integration Data security over agency wide, security settings its roles up in DMG/parameter level network, IIS (Internet Information Server/Services), WSUS (Windows Server Updates Services) monthly, SCCM (System Center Configuration Manager) 2012 settings, Applications Supports, Databases Administration, Outlook 2007/2010/2013/2016/ 365 , Cyber Security awareness, Microsoft Relational Database Management System (RDBMS)SQL Server 2000/2005/2008/2008 R2/2012 VoIP, Symantec Anti Virus, MacAfee/Norton/Symantec antivirusSymantec Backup, VERITAS Backup, DNS (Domain Naming Server/Service, DHCP (Dynamic Host Configuration Protocol), TCP/IP (Transmission Control Protocol/Internet Protocol/GPO (Group Policy Objects)Documenting IT Procedures and Instructions, MS Visio, Skype Business 2015, Microsoft Network and Telecommunication Administration -VOIP, VPN, Network Migration tools such as angry IP, Modem, Routers, Firewalls, Switches, Network tools, devices, both logical and physical networking process and design, various tools and device, physical and logical network structures and design, Patch Panels, Cisco devices, Printers, software and hardware installations and assembling, workstations, MS Lynx Communicator.
• PowerShell/VB/Robocopy Scripting, VM-ware, cloud computing hyper visor, Client Installed virtualization and V-Sphere, V-Center, V-Motion, Server Migration, Mapping Shared Folders and Files, Transfer Secured Data over LAN/WAN Confidential
• Confidential is demonstrated based on four competencies:First-'Attention to Details'- thorough when performing work and conscientious about attending to details; Second-”Customer Service”- being POC of almost 3000 users at FCPD and earned enormous appreciations; Third-”Communication” being a English graduate possesses the strong capability to express any information articulately and delivers ideas/facts effectively, both in oral and written, articulates clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately
• Forth-“Problem Solving’ determines accuracy and relevance of information; uses sound judgment and stays abreast of technology changes, trends, and best practices to handle the management procedures. In supervisory plays capable, reliable, and enthusiastic supervisory roles, identifying and evaluating employee requirements, promoting good work practices and builds a positive rapport with staff, proficiently assigning tasks to staff & clearly explaining how those duties are to be done; guides to discipline staff and when required dismissing them and stays calm under pressure and efficiently plays decision making skills.

PROFESSIONAL EXPERIENCE:

Confidential, Ashburn, VA

Network Migration Engineer/Consultant

Responsibilities:

• Performing Network Consultancy role to migrate the network from old network to new Network, carrying on the responsibilities with networking Identify elements within the structured cabling system to trace customer local area network connections in the intermediate distribution facilities (IDF).
• Managing the end user support team and the project team to implement the migration plan.
• Answers, evaluates, and prioritizes incoming telephone, e-mail and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies.

Confidential, Fairfax, VA

Network Telecommunication Analyst

Responsibilities:

• Performs daily IT operational functionalities as the Systems Analyst with multiple Windows Servers at Information Technology Bureau of Confidential
• Ensures firewalls, servers, workstations, output devices are properly maintained.
• Demonstrate to work cooperatively with technical staff and end users to maintain relationships.
• Delegating work duties to individual staff members per their competiencies
• Identifying and evaluating employee requirements
• Monitor the VM-ware systems to tracks the customers' problem tickets/requests and allocate those into team
• Manage Symantec Antivirus, WSUS/Windows updates
• Manages Global Address Book, and allocate rights to the users per users requirements and section wise with the integration tools of Exchange Server and MS Outlook
• Performs user account setup, troubleshooting and administration within Exchange 2010/2013 and Skype for Business 2015.
• Uses and manages Microsoft Communications tools
• Handles Symantec Backup systems -Full/incremental/differentiate
• Apply most efficient problem solving logic & strategies to identify alternatives to solve complex or sensitive technological problems;
• Using SCCM 2012, actively plan, coordinate and execute software patching and updating

Confidential, Chantilly, VA

Technical Service/Server Administrator

Responsibilities:

• Perform Windows Server System Administration, Active Directory Management,
• Manage both small and large long and short-term projects under project timeline and resources; handles network connectivity, user aaccounts, computer accounts, GPO, end users supports, assembling hardware, installing software, IT amd netwoking devices such as Printers, Modem, Rputers, Firewalls, Switches, Patch Panels
• Performs backup daily, Weekly, Monthly for File/Print Server, IDVR (Integrated Digital Voice Recorder) incremental and differential backup

Confidential, Fairfax, VA

Programming Admin / Project Coordinator

Responsibilities:

• Coordinate the management of technical projects and program teams from initiation through implementation,
• Follow up overall direction for establishing project requirements, priorities and deadlines.
• Integrates project plans into Program Plans.
• Establishes roles and responsibilities within the core program team, allocate, and coordinate resources -staff, equipment, vendors and consultants across one or more projects.
• Manages budget for assigned projects,

Confidential, New York, NY

IT Analyst

Responsibilities:

• Installing new applications software programs on network workstations and PCs;
• Troubleshooting hardware, software problems, upgrading software; and assembling hardware,
• Provide Desktop support to the Users
• Provide security updates to the desktops
• Perform unattended installations by using Answer File.