TECHNICAL SKILLS:

Network Operating Systems: Microsoft Windows Server (2016, 2012 R2, 2012, 2008 R2, 2008, SBS 2008, 2003, 2003 SBS, 2000, NT), Ubuntu, Linux, Microsoft Hyper - V Server, VMware vSphere, Citrix XenApp environment, ESX and ESXI Architecture

Server Applications: Microsoft Active Directory Domain Services, Group Policy Objects, Exchange, Terminal Services, WSUS (Windows Software Update Services), IIS (Internet Information Services), Storage Server, DNS, DHCP, File Services, Print Services, Network Access Protection, Remote Desktop Services, Security and Policy enforcement, Server Management, RAID Storage Technologies, Desktop Imaging and Multiple Image Deployment, Network Monitoring, Symantec Backup Exec, Symantec Endpoint Protection, Trend Micro Security Suites, System Center Configuration Manager (SCCM)

Network Hardware: Firewalls, Switches, Routers and Access Points by Cisco, SonicWALL, Juniper, Fortinet and Ubiquiti. Structured Cabling, Wireless Technologies, Managed UPS.

Cloud: AWS cloud services including EC2, S3, EBS, RDS, and VPC and Azure

Email: Microsoft Exchange 2010/2013/2016 & Office 365

Ticketing Tools: SolarWinds, Zendesk, Issuetrak, Connect Wise, and Remedy.

Languages: Microsoft Command Line, VBScript, UNIX Command Line, Power shell, BASH, ANSI-C, Visual Basic, Visual C++, Java, Crystal Reports, SQL, DCL, HTML, XHTML, XML, BASIC, HP BASIC for OpenVMS, FORTRAN and CorVision

PROFESSIONAL EXPERIENCE:

Network and Systems Administrator

Confidential

Responsibilities:

• Managing and responsible for Active Directory, TCP/IP, DHCP, DNS, Group Policy, LAN’s, WAN’s, NAT, VLAN’s, Cisco Identity Service Engine (ISE), SNMP/Syslog, subnetting, switching, firewall policies, wireless networks, CA’s, VPN’s, storage concepts (such as SAN, NAS, RAID levels), ISCSI, as well as virtual backup systems.
• Administration of windows Server infrastructure including Domain Controllers, IIS Web Servers, File and Print Servers.
• Configuring and managing Virtual Machines using Microsoft Azure portal.
• Took active part in setting up CISCO ISE in corporate network and well experienced in configuring and troubleshooting connectivity issues.
• Expertise in Multi-Protocol Label Switching (MPLS), Voice over IP (VoIP), Firewall PIX, Cisco Call Manager and routing protocol BGP.
• Experienced in implementation of VMWARE ESX 4.1, vSphere ESXI 5.0, vCenter 5, and VMware Workstation.
• Took active part in setting up Cisco Call Manger, Cisco Unity Connection and Cisco CER.
• Configured and maintaining Windows Server (2008, 2012) and Unix/Linux Server.
• Experience with OpenView, Cisco Works, and Cisco’s CNR.
• Local Area Network (LAN) and Wide Area Network (WAN) performance trending and health monitoring.
• Automated Server tasks using programming languages PowerShell, Unix Shell and VBScript.
• Expertise in Multi-Protocol Label Switching (MPLS), Voice over IP (VoIP), Firewall PIX, Cisco call Manager and routing Protocol BGP.
• Created Site to Site VPN tunnel from ASA firewall to Fortinet 60D and checked syslog error documentation syslog configuration.
• Controlled Nexus 5K, 7K data center switch 3750, scheduled Virus checks and updates on all servers and desktops.
• Responsible for creating and reviewing business requirements, functional specifications, project schedules, documentation and test plans using MS Visio.

System Administrator

Confidential

Responsibilities:

• One of 3 System Administrators at regional headquarters providing system and end-user support to over 3500 employees on site.
• Administration of servers running Windows 2008R2/2012R2, Exchange 2010 on physical and virtual servers using VMware and Hyper-V.
• Responsible for setting up and troubleshooting networking, security, DNS, DHCP, NFS, CIFS, Samba, RAID, System Center and LDAP.
• Managing Microsoft Office 365 Admin control panel to create new e-mail accounts, Distribution list etc.
• Configured managed switches, switches with VLANS and Inter-Switch Communication.
• Configured Windows IIS, Certificate Services, DNS, DHCP, WINS, LDAP.
• Setup and administered Clustering, Load Balancer, Failover, High Availability of windows and F5.

IT Technician

Confidential

Responsibilities:

• Setup and troubleshoot desktop applications VMWare, VMWorkstation, VMPlayer, Microsoft Office Suite, Access, Microsoft Visio, Project, Web Expressions, FrontPage, Virtual PC, Internet Explorer, OpenOffice, Firefox, Symantec Client Endpoint Protection and Symantec Ghost.
• Maintained MS Exchange Server - Performed troubleshooting and provided resolutions for server problems.
• Securing network resources with shared folder permissions, Implementing file security system.
• Monitored client networks using SolarWinds, NetScout and InfiniStream.
• Configured virtual LANs using VTP and Inter VLAN Routing using Multi-Layer Switch.
• Managed Symantec Corporate Edition Antivirus Server with job responsibilities like initiating regular remote scans, deploying updated virus definitions, backup of SEP DB, routine checks of Quarantined objects and following up with necessary actions. Creating custom policies for blocking storage devices, CD ROMs and torrent software’s and network protocol analyzers etc., for different groups to manage with SEP.