OBJECTIVE:

To provide leadership and true value to an organization allowing me to enhance and further exhibit my skills.

SUMMARY:

• Confidential is a results - oriented professional with progressively in-depth IT experience and heavy exposure to investment banking, financial and entertainment institutions with extensive hands-on experience planning & implementation of Citrix XenApp/XenDesktop 7.x, 6.x (7.6 LTSR/ 7.14.1/6.5/5.0/4.5 ) Citrix CloudBridge, CSG, CAG, NetScaler 12.x/11.x/10.x9.x, Web Interface/StoreFront 2.5/3/5, and ADFS/SSO. Windows 2016/2012R2/2008R2/2003 & MS Exchange Online/ Office 365/2013/2010/2003/5.5.
• Dedicated to bringing forward sound, technical solutions with a background that spans over 18 years of delivering IT solutions.
• Very passionate about understanding business needs, technical architecture, and best practices for IT.
• Hunger for “things working right” and learning cutting-edge, out-of-the-box, philosophies often carry him across a myriad of technologies.
• Strategic management of Information Technology (IT) Infrastructure transformation & End-User Computing (EUC) by leading the development of product and technology selections, strategies and designs. Integrating large-scale change initiatives and ensuring department operations align with and support of business initiatives.
• Primary area of focus is the delivery of applications & desktops.
• These solutions allow him to design, implement, and support solutions that directly affect the end-user, which impacts their contribution back to the organization.
• Establish policies and guidelines for the organization.
• Instrumental decision-maker on cross-functional, globally diverse teams with unique combination of in-depth technical knowledge, managing experience, and customer-first attitude. Comfortable with customer facing problem solving advanced issue analysis, solution development and business case selling.
• Experience with Management of team including coordination, budgeting, scheduling, quality control, and work progress of projects.
• Microsoft certified IT Professional in Lync Server 2010, Enterprise Messaging Administrator on Exchange Server 2010, Windows Server 2008. Microsoft Certified Solutions Expert in Private Cloud and Server Infrastructure. (Azure). VMware Certified Professional on vSphere 5 (VCP). ITILv3 Foundation certified.
• AppSense certified for Environment Manager & Application Manager. CCA NetScaler.
• Provided design, third level support, & implementations of Citrix XenApp 4.x, 5.x, 6.x, 6.5 7.6, 7.9, 7.14.1, XenDesktop 5.x to 7.x, Provisioning Server 7.x/6.x, XenServer 5x, CAG/NetScaler11.1/12, SSO, Store Front 3.5/2.x, Web Interface 5.x, License Server 11.x, AppV 4.x to 5.x, APPDNA 6.x to 7.x in an enterprise environment, including VDI deployments of XenDesktop 5.5, 5.6 & upgrades to XenDesktop 7.x (HP Thin Win.7). Upgrades & migrating from legacy Metaframe/WinFrame farms and published desktops.
• Provided third level support and administration of global Exchange Messaging environment consisting of 350 MS Exchange 2010/2003/5.5 Servers, BES, Good, MobileIron, CAS, DAG, HUB, OCS/Lync 2010, 2013 and Outlook Web Access (OWA) Servers, servicing 110,000 users globally.
• Progressively promoted to manage a team focused on transformations for BYOD, Mobility (MobileIron, BES, Airwatch & IBM MaaS 360), desktop delivery (Citrix XenDesktop, VM Horizon View WorkSpace) as well as key global services which include design, 3rd level support of Exchange\Office 365, Enterprise Instant Messaging (MS Lync\Skype for Business, Cisco Jabber & Lotus Sametime) & Azure Directory\Federation services.
• Management of team including coordination, budgeting, scheduling, quality control, and work progress of projects. Establish policies and guidelines for the organizatiaon. Instrumental decision-maker on cross-functional, globally diverse teams with unique combination of in-depth technical knowledge, managing experience, and customer-first attitude.

EXPERTISE AREA:

• Leadership
• Management
• Innovative problem solving techniques
• Strong technical support skills
• Enterprise Architecture
• Dedicated and loyal team player
• Comfortable with customer facing problem solving.
• . Ability to drive projects from conception to deployment

TECHNICAL SKILLS:

• Microsoft ADFS, SSO, Application Proxy, Azure AD
• Citrix XenApp ( 4.0, 4.5, 6.5 & 7.6 /LTSR 7.9 & 7.15 LTSR)
• Citrix XenDesktop (5, 6.5, 7.6, 7.11, 7.14.1 & 7.15 LTSR)
• Citrix XenServer(5.x)
• Citrix AppDisk
• Citrix AppDNA (6.x, 7.x)
• Citrix StoreFront 2.x 3.x & Cloud Gateway Express
• Citrix Provisioning Services (6.x, 7.0, 7.1, and 7.5 )
• Citrix User Profile Manager (4.x)
• Symphony Collaboration Suite
• SharePoint Online/Office 365
• VM View Horizon Workspace Cloud
• Citrix Secure Gateway/AGEE/Netscaler (All)
• Quest Migration Move Manager 8.13
• Amazon WorkSpaces
• Microsoft Hyper - V & SCVMM 2016/2012
• VMware vSphere 6.5,6.7 w/ Site Recovery Manager
• VMware View Composer & Orchestrator
• VMware AirWatch EMM, Boxer & SEG
• VMware HA, DRS, Storage DRS, vMotion
• Skype for Business, Edge & Director
• PowerShell, PowerCLI, Docker, Perl Shell, VB, C#, Puppet
• Cisco UCS Blade chassis / rack mount servers
• Microsoft Windows Server (All)
• Microsoft Exchange (5.5, 2003, 2007, 2010 & 2013/Online)
• AWS Workspace, EC2, VPC, S3 & CloudFormation
• Load Balancing / Clustering (F5, NetScaler, Windows NLB)
• Microsoft Active Directory Architecture and Design
• Microsoft RDSH, AD Connect, ADFS Proxy, EOL
• Microsoft SMS 2.0, 2003, SCCM 2007, 2012
• MobileIron 7x,8x Core, Sentry, VSP & Access
• Microsoft Internet and Security Acceleration Server
• OKTA. OneLogin, SailPoint, Tibco LogLogic
• EMC & NetApp storage designs & implementation
• AETD: Red Cloak, Carbon Black & Qualys
• BIG-IP v11: LTM, GTM, APM
• Microsoft AppV 5.0, Citrix Provisioning Services (PVS)
• Blackberry Enterprise Svr, Good Dynamics, IBM MaaS
• VEEAM Backup & Replication 9.5 - VEEAM Availability Suite
• Antivirus (McAfee, Symantec Endpoint Protection, Trend)
• Nutanix AOS/Acropolis HV, Prism Element & Central
• Disaster Recovery Planning / Testing
• Symantec (Veritas)Enterprise Vault 8.x, 9.x and Cloud (KVS)
• Microsoft OCS 2007, Lync 2010 & Lync 2013/Online
• NetScaler GSLB, CS, ICA Proxy, AGEE, UR, VIP, LB & SA
• Vmware AirWatch Enterprise Mobile Manager, MDM
• Nutanix Acropolis HV, CVM, AFS, Prism Element & Central
• SCOM, MDT & AppV
• EMC SourceONE Archiving
• Nasuni Cloud NAS Filer

WORK EXPERIENCE:

Confidential, New York

Sr. Migration Delivery Engineer/Consultant

Responsibilities:

• Migrated all mailboxes from an “On Premise” Microsoft Exchange 2010 with Encryption, Litigation Hold, Discovery services, Azure AD Management. Authenticated all smart devices to MS 365. File Sharing utilizing SharePoint, ShareFile and One Drive.
• Setup Microsoft 365 Portal and licenses, migrated the firms On Premise Exchange email services to Microsoft Office 365 hosted solution. Setup multiple email aliases and forwarded multiple generic email accounts to the Hosted Exchange email boxes.
• Team delivery engineer responsible for migrating On Premise Microsoft Exchange to Microsoft Office 365 Hosted Exchange Online.
• Migrated 6000 mailboxes to 365 Cloud, synchronized and setup Office on the Cloud.
• Migrated mailboxes in phases utilizing the Microsoft Exchange Split Domain concepts.
• Office 365 and Exchange 2010 mailbox moves, administration, directory synchronization troubleshooting.
• Deployed Symphony Collaboration Suite, Private (Dedicated) Pod, firmware, Key Manager, Luna SA rack mount and Foundation updates
• Engaged in Skype for Business 2015 design, administration of the service globally.
• Deployed (NetScaler Load balanced) Edge Server with Director for Reverse Proxy between Skype for Business Online & On-Prem Lync.
• Deployed Nutanix CVM Prism Element & Central management & AOS/Acropolis hypervisor configuration.
• Document client’s production architectures intersections of Skype for Business and Exchange Online with external vendors providing add-on functionality including archiving, spam/hygiene, mobile device management (MDM) and compliance/eDiscovery.
• Manage and configure Microsoft's Office 365 Azure directory so that it would properly synchronize with the on-premises Active Directory environment.
• Developed scripts to export and import inbox rules into Exchange Online. Utilized PowerShell scripts to automate the processes and tasks.
• Deployed and implemented the different roles in the Microsoft Exchange environment: Edge transport, Mailbox, CAS array, Hub transport and unified messaging.
• Deployed Active Directory environment including file shares and DNS to replace workgroup-based infrastructure.
• Provide On-Premise health check with focus on Azure, Exchange Online and Office 365 coexistence and migration.

Confidential

Sr. Solutions Architect & Delivery Engineer/Consultant

Responsibilities:

• Project involved decoupling of legacy 2012 R2 Active directory, domain users, workstations, services & servers into 2016 Active Directory forest. Migrated 11k+ users, 10k+ workstations, 150+ servers using Quest Migration Manager- QMM 8.13. Service Owner for Quest Software tools, deployment, use, & overall life-cycle of the multiple Active Directory related Quest Software tools used in the environment.
• Remote architectural design and support of Lync on Prem, Skype for Business Online/Office 365, and MS Exchange Online/Office 365.
• Office365 migration plan - create and deploy successful mobility migration plan from legacy domains to Greenfield Prem & Cloud.
• Designed/Implemented ADFS and SAML to support single SignOn (SSO)
• Configuration of Reverse Proxy for Skype for Business Edge Servers including SAN .
• Exchange CAS HA configuration on NetScaler VPX, ADFS Proxy and Content Switching configuration on NetScaler VPX for SSO site such as SailPoint, Okta, Citrix ShareFile, OneLogin and CornerStoneIT
• Deployed Nutanix hardware, firmware, AOS, NCC and Foundation updates
• Deployed Nutanix CVM Prism Element & Central management & AOS/Acropolis hypervisor configuration.
• Deploying ESXi 6.5 upgrades/patches using Nutanix Prism and VMware Update Manager (VUM)
• Cisco UCS administration and service profile configuration.
• VMware vSphere 6.5 to 6.7 upgrade, vCenter Server appliance to 6.7, Performing file server migrations to Nasuni Cloud NAS Filer with minimal user down-time
• Managed projects for design, configuration and implementation of SailPoint IIQ, IdentityNow, technical services leadership, & operational runbooks.
• Deployed BIG-IP v11: LTM, GTM, APM, AD/LDAP), ADFS/SSO and group structures, policies etc, SAML 2.0,
• Migrated BIG IP GTM URL Rewrites to NetScaler.
• Deployed Cisco UCS 3260 storage server, Cisco Director, Cisco UCS Manager, UCS Central to build service profile and templates.
• Install and configure DEV and Production (Windows 2012 R2, MS SQL Server 2012, Citrix XenDesktop/XenApp 7.15 LTSR, NetScaler VPX, License Server, StoreFront, Studio and Director)
• Migrated users from Good for Enterprise to VMWare AirWatch EMM which included configuring APNS, building Secure Email GateWay, SEG to connect to AirWatch controller in AWS, create email profiles, compliance policies, device restrictions, application pushes, provide 2nd and 3rd level support.
• AirWatch SEG server troubleshooting, test profiles in AirWatch Dev server prior to change approval, install ACC server, pull device reports, troubleshoot powershell connection errors, troubleshoot device quarantine issues, remote wipe lost stolen devices, successfully deployed VMware Boxer for Android, create a new Org Group, enrollment process, and application push.
• IOS and android troubleshooting, generate As-built, runbooks & knowledge transfer documentation.
• Deployed and configured VEEAM Backup & Replication (Suite) 9.5 for VM backup jobs & snapshots.

Confidential, NEW YORK

Remote Access, Messaging and VDI Independent Contractor

Responsibilities:

• Served as a top-level technical consultant in the infrastructure analysis, design, implementation, and maintenance of Citrix XenApp, XenDesktop, XenServer, PVS/MCS, NetScaler, ADFS (SSO), ShareFile & XenMobile MDM with WorX mobile apps.
• Developed an integrated SharePoint Online dashboard business Intelligence application for aggregating and presenting business-related data from various data sources such as SQL server, Oracle, Excel and SharePoint list using SQL Scripting, SQL reporting (SSRS), PerformancePoint, Excel Services and data integration services.
• Built custom SharePoint pages with Client-side solutions and components.
• SharePoint 201e/ O365 environment using the ShareGate Migrator.
• Configured Amazon Web Services integration for XenApp and XenDesktop hybrid cloud provisioning to dynamically provision app & desktop workloads with CloudFormation and AutoScaling.
• Configured Azure integration for RDS, XenApp and XenDesktop hybrid cloud provisioning to dynamically provision (MCS) app and desktop workloads from the Microsoft Azure Cloud.
• Automated app and desktop thin provisioning simplifies management of small and large deployments by centralizing image management.
• Managing Citrix products including but not limited to EdgeSight, CAG, XenApp, XenDesktop, NetScaler, and core Citrix services including but not limited to, Zones, License, Desktop Delivery Controller, UPM, Provisioning Services, & web interface. User profile personalization, customization & Personal VDisk configuration
• Packaging & Repacking software/applications with App-V 5, XenApp Profiler, WISE, AdminStudio 11.5 & ThinApp onto VDIs such as XenApp/XenDesktop & VM Horizon View.
• Lead efforts on multiple Lotus Notes to Exchange migrations.
• Deployed BIG IP APM to provide granular access controls to SRM applications, 2FA and federated identity management.
• Configure and support Nutanix Acropolis integration within Citrix Studio for auto scaling, on-demand VDI provisioning and desktop optimization
• Developed and mentored team members to integrate and support desktop initiatives
• Provided Active Directory/SQL/Exchange/clustering design and support
• Deployed BIG-IP v11: LTM, GTM, APM for ADFS Web Proxy for SRM websites such as SalesForce, Cornerstone IT
• Migrations of Legacy Exchange versions to Exchange 2010, 2013, and Office 365. Company user counts ranged from employees.
• Engagements included Exchange Migration; Enterprise Vault upgrade from 7.5 to 10.0.1; OCS 2007 to Lync 2010 migration; Good for Enterprise, ShareFile,, XenMobile, and BES 5 to 10 & MobileIron.
• Le ad design & configuration SME on Exchange2K7/2010/2013 & Exchange Online/Office 365.
• Exchange migration included infrastructure analysis, Exchange 2010 architecture design, server sizing, hardware refresh, public folder migrations, and migration of 10,000+ mailboxes.
• Software Systems Upgrades & Patches (IBM MaaS 360, Good Access, GMC, GMMS, Good Dynamics, BAS, BES & MobileIron)
• Enterprise Vault upgrades included 3 software upgrades, a forklift hardware upgrade from standalone to clustered servers, on premise to cloud - multiple client upgrades, CA and Clearwell DA upgrades.
• Streamlining processes and procedures to provide stability and consistency for customers

Environment: Azure, AWS, Exchange Online, Office 365, NetScaler 11.x, 12.x, ShareFile, AGEE, ADFS, AD Connect. Skype for Business, PowerCLI, PowerShell ISE, VM View Horizon/WorkSpace Cloud, Air Watch, Enterprise Vault, Nitro RESTful, SCCM, SCVMM. AppV, MCS, UPM, PvD, RDSH, Windows Server 2008R2/2012R2, VMware 5,1/5.5, Citrix XenDesktop 5.6/7.6, Citrix Provisioning Server 6.x/7.x, Citrix Web Interface 5.4, Citrix Store Front 3.x and XenApp 6.5/7.6

Confidential

VDI/Senior Solutions Architect/Consultant

Responsibilities:

• Maintained Citrix Farm/Site, which includes 70+ servers, 1000+ users and over 100 applications.
• Deployed, Installed and configured Citrix /VMware products.
• Installed and configured Citrix XenDesktop5.x/7.x for 1000+ users and streamed 1000 Windows 7 desktops in using PVS 6.1/7.x.
• Installed and configured Citrix provisioning service 7.1/7.6, versioning of Master Image and update vDisk image as per the requirement.
• Configured and maintain Citrix XenApp 6.5 farm; create worker groups, load balancing and reboot policies. Configured Web Interface 5.4 and Store Front 3x sites for internal and external users.
• Created and executed the complete migration plan for SharePoint 2013 to Office365.
• Migrated sites from SharePoint 2010 to SharePoint Online/ O365 w/ ShareGate Migrator.
• Lead engineer implementing Cloud Formation and AutoScaling for the XenApp 7.6 POC deployment
• Proactively monitor Citrix environment to provide stable, dependable remote access services across multiple application platforms.
• Environment: XenDesktop 5.6/7.6, Citrix Provisioning Server 6.x/7.x, Citrix Web Interface 5.4, Citrix Store Front 3.x and XenApp 6.5/7.6AWS, EC2, NetScaler 11.x, 12.x, Skype for Business, PowerCLI, & PowerShell ISE

Confidential, NEW YORK

Messaging & Application Delivery Consultant

Responsibilities:

• Lead consultant for Citrix products including but not limited to EdgeSite, CAG, XenApp, XenDesktop, NetScaler, and core Citrix services including but not limited to, Zones, License, Desktop Delivery Controller, Application Profiler, Provisioning Services, & web interface. User profile personalization, customization & Personal VDisk configuration
• Served as a top-level technical expert in the infrastructure analysis, design, implementation, and maintenance of Citrix XenApp, XenDesktop, XenServer, PVS/MCS, NetScaler, SSO & XenMobile MDM with WorX mobile apps
• Key consultant working on design & upgrade of XenApp4.5/5 to XenApp 6.5 farm on Windows 2012 R2 Hyper-V Cluster & PVS 7.1
• Upgraded 4 production NetScaler appliances 11500 & 5500 FIPS from 9.3/10.1 to 10.5 build
• Configured URL Rewrite policy for several application & web server’s load balanced on internal NetScaler VPXs.
• Configured GSLB between NY and Brooklyn datacenters.
• Configured DUO dual factor authentication integrated with Cisco ASA VPN and NetScaler 5500 FIPS
• Designed a new architecture and implementation plan for moving to XenApp 6.5 & XenDesktop 5.5 for scanning stations.
• Core Technologies Utilized: Citrix XenApp 4.5, 5, 6.5, XenDesktop 5.5/5.6, XenServer 5.x/6.x, Netscaler, PVS 6.x, Citrix Profile Management, Edgesight, Proximity card authentication, PowerShell, Wyse/CLI ThinClients

Environment: Azure, AWS, Exchange Online, Office 365, NetScaler 11.x, 12.x, ShareFile, AGEE, ADFS, AD Connect. Skype for Business, PowerCLI, PowerShell ISE, VM View Horizon/WorkSpace Cloud, Air Watch, Enterprise Vault, Command Center, SCCM, SCVMM. AppV, MCS, UPM, PvD, RDSH

Confidential

Lead Infrastructure Engineer

Responsibilities:

• Managed a team of 4 Senior Messaging & Remote Access Engineers and 6 Level 2 Technicians to provide 24x7 support of the MDM, Citrix and Messaging Systems.
• Served as Senior Infrastructure Engineer with concentration in the Citrix and Exchange Infrastructure for a large multi-zone Citrix farm with +12,000 concurrent users in multiple countries (USA, Canada, UK and Australia) - 20+ Exchange 2013/2010/03 , OCS\Lync 2010 & 200+ Citrix Servers in 3 datacenters. Lead design & configuration subject matter expert on Exchange 2003/2007/2010 and Office 365. MessageLab, Good Enterprise, XenMobile, MDM, MobileIron & BES 4.1 & 5 Engineering.
• Build, configure, deploy & support of Citrix NetScaler 10.1, 9.3, x - GSLB, Content filtering & Application Firewall. Managed CAG 5.0.4.x, Web Interface/Storefront support/configuration.
• Third level support of Citrix Presentation Server 4.0 and XenApp 6.5/4.5 farms, Single Sign-on/Password Manager 4.x, Web Interface, Provisioning Server, XenServer, Installation Manager, CAG, CSG, NetScaler, Branch Repeater (WanScaler), XenDesktop 7/5.6/4, DataStore and W2K3/W2K8 Terminal Services running on VMware ESX.
• Worked closely with department leaders to translate business goals to technology solutions
• Design and deployment of Symantec Enterprise Vault and Enterprise Vault.Cloud. Composed documentation for end user access and usage. Lead in designing framework and implementation of EV.Cloud of mailbox archive, & PST - Configured mailbox journaling. Lead project engineer for deployment and 3rd level support for OCS 2007 R2 and Lync 2010 & Lync 2013.

Confidential

Senior Systems Engineer

Responsibilities:

• Report to VP/ Manager of Shared Services America to establish performance objectives for mission-critical systems supporting Confidential 's financial firm including Third level support usual for Exchange server systems. Managed 200-Exchange servers, multiple site production.
• Provided leadership critical for successful merger of Bank One's Exchange Servers platform into Domino/Lotus Notes systems -coordinated personnel assignments and trained junior system administrators.
• Provided 3rd Level support for Exchange and Domino R5/6 -- proficient with disaster reliability.
• Additional strengths with Exchange 2003/5.5, Sametime, Citrix PS 4/1.8 KVS EVault & BES 3.6/40
• Lead and managed global Exchange Server teams supporting all UN email upgrade and consolidation of legacy mail systems into Exchange 2003. Provided BES 3.6 installation, support management.
• 3rd level support for the installation, monitoring and maintenance of Exchange servers and all the associated equipment/processes involved with email delivery.