EXECUTIVE SUMMARY:

Passionate, accomplished technology professional; Prizes integrity and results; 20+ years of experience with leadership roles encompassing business strategies, technologies, and solutions; Skilled communicator, energetic team player.

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Systems Engineer

Responsibilities:

• Chairman of IT Advisory Committee (ITAC) providing IT Architecture leadership and vision to the firm.
• Provides engineering, design, architecture, deployment, and support services (directory services, messaging, monitoring, virtualization, proprietary systems, storage, and security) for 600+ servers in multiple datacenters running a mixture of Solaris/Linux/Windows OS(s).
• Designed and maintains clustered VMware vSphere 5.1 environment, leveraging virtualized solutions at all applicable opportunities
• Designed and successfully implemented desktop virtualization using VMware and Citrix XenDesktop 5.5.
• Successfully migrated XenDesktop VDI infrastructure to XenDesktop 7 while collapsing XenApp 6.5 farm into a XenDesktop 7 application farm.
• Designed and successfully migrated OCS 2007 to Lync 2013 including full integration with Polycom RMX video conferencing units.
• Designed and successfully migrated Exchange 2003 to Exchange 2010.
• Designed and successfully implemented an external company portal using Microsoft Confidential and Citrix XenApp 6.
• Created and executed server consolidation plan (one business unit saw a reduction from 120 servers to 40 while increasing overall task productivity)
• Architected and successfully implemented several multi - node enterprise SQL clusters tuned for performance and high-availability.
• Architected and successfully implemented a Confidential cluster to run a Quantitative Strategies business unit.
• Proposed and implemented high-performance tuning strategies to achieve maximum output of all enterprise systems
• Mentor junior level technology personnel to promote learning and growth while improving the quality of the department
• Designed and implemented an email auto responder system (email bot) that can respond to multiple keywords and return status information to the requestor. The bot receives over 9000 request a month.
• Completed a consolidation of 2 datacenters into a global, state of the art datacenter.
• Designed and implemented the infrastructure of the new data center using APC InfrastruXure gear, including in-row cooling, hot aisle containment, and the integration of over 1000 data points into InfrastruXure Central.
• Primary resource responsible for Infrastructure Services including Chillers, UPSs, Generator, Datacenter, and ATSs.
• Expanded monitoring capabilities using existing tools (WhatsUp Gold, SCOM, Cacti, etc) by writing custom scripts in VBScript, C#, Powershell, Python, and ASP and alerting based on best practice criteria.
• Created a custom multicasting interactive conference system for broadcasting the firm’s events.

Confidential

Director of Professional Services

Responsibilities:

• Managed Staff of 8 engineers responsible for direct support of 47,000 customer servers in multiple Tier-1 datacenters running a mixture of Solaris/Linux/FreeBSD/Windows OS(s).
• Lead Engineer working on merging the Active Directory and deployment infrastructure between the two largest dedicated hosting companies in the world.
• Created Reporting Mechanism for reporting to Senior Management metrics on customer performance, employee performance, ARPU, etc.
• Responsible for managing vendor contracts, and Professional Services Budgeting provided to VP of Operations.
• Successfully designed, installed and configured Microsoft Automated Deployment Services.
• Successfully designed, installed, and configured Microsoft Windows Update Server (WUS/WSUS) and configured client servers to automatically receive and report Patches and Patch Status based on customer requirements.
• Successfully designed, installed, and configured an in house monitoring and statistics system capable of monitoring the health of Windows/UX servers and archiving the data into a database for retrieval using a web based Real Time Graphing interface.
• Provided 3rd level support.
• Designed new service offering consisting of a shared Windows 2003 Server Cluster running Microsoft Exchange Server 2003 and MPS for auto provisioning, Windows Media Services, SQL 2000, and IIS.
• Worked with the development group to design interfaces for the customer portal to provide key server statistics and metrics.

Confidential

Global Manager of Servers and Storage

Responsibilities:

• Key Technical authority within Confidential Sky Chefs.
• Key Resource in architecting and implementing all Confidential Sky Chefs technical and IT security standards and solutions
• Lead Infrastructure Engineer responsible for the health and maintenance of core systems. Including virus protection, Citrix Metaframe XP, VMware Virtual Infrastructure, Exchange Server, SQL Clusters, Windows 2000 AD/NT 4.0, ISA Server, Websense.
• Key technical resource for global infrastructure refresh project migrating from windows 2000/exchange 5.5 to Active directory/Exchange 2000 Server.
• Responsible for overall health and maintenance of a mixed platform infrastructure including 325 servers covering 40 countries, 210 sites, and 10,000+ end users, running on a mixed mode Active Directory/NT 4.0 environment.
• Ensuring Global IT Infrastructure is architected in support of Global Applications Model
• Architecture of appropriate standards and procedures in support of the Standard Operating Environment
• Management of the day to day activities of project teams
• Assessment of new and emerging technologies, and identifying relevance to business environment.
• Designed and implemented Production Virtual Environment utilizing VMware ESX running on linux.
• Designed and implemented Global Websense Environment.
• Designed and implemented Global Citrix Environment to utilize several oracle based applications.

Confidential

Lead Systems Architect

Responsibilities:

• Managed the NT Server Staff of 4, Unix Server staff of 2, LAN/WAN Network Staff of 2.
• Designed and implemented Windows NT to Windows 2000 Active Directory Migration.
• Design and implemented Microsoft Exchange Server 5.5 to Microsoft Exchange Server 2000, with conferencing server, instant messaging, and collaboration server.
• Converted Citrix Metaframe 1.8 to Citrix Metaframe XP.
• Provided administration for 120 Windows NT and Windows 2000 Servers.
• Designed and implemented SQL Server 2000, Exchange 2000, Oracle 9i and Windows 2000 Clusters
• Designed and implemented company-wide Virus protection infrastructure.
• Designed, authored, and implemented, company-wide policy on internet usage, including monitoring and blocking.
• Designed and implemented a "Computing Anywhere" strategy allowing secure communications into the corporate network from thin clients and kiosks around the world on disparate networks.
• Performed Security Audits on internal and external infrastructure/architecture.
• Responsible for the full life-cycle (set-up, configuration, administration, and support) of a 100+ node network.
• Designed, implemented, and maintained Microsoft SMS Server and infrastructure.
• Responsible for the life-cycle of various products that are directly tied to the network security such as MS Internet Information Server, MS Proxy Server, MS Routing/Remote Access Server, TrendMicro NeatSuite and Checkpoint Firewall-1.
• Maintained responsibility for set-up, configuration, administration, and support of the company's Internet security using the Checkpoint Firewall-1 product family.

Confidential

Senior Network Engineer/NT Administrator

Responsibilities:

• Monitored the health of a 70 node FRAME RELAY network, spanning the United States and Canada.
• Provided administration on 250 Windows NT Servers and Terminal Server.
• Implemented Network Infrastructure and redesign of 7-11's Canadian Network
• Implemented and administered SQL Server 6.0,7.0 and 2000.
• Maintained responsibility for the health and maintenance of 120+ Compaq servers on the network.
• Coordinated backups and scheduled jobs on individual/DLT libraries.
• Maintained responsibility for the Citrix Metaframe 1.8 environment.
• Provided 3rd level support to the help desk.
• Led the project and completed a complete redesign of the Exchange environment.

Confidential

Senior Network Engineer/NT Administrator

Responsibilities:

• Monitored the overall health of a 90-node Frame Relay network which spans the country, configured routers, CSU/DSU and Firewall, planned network moves and new office installations, and coordinated with the telecom department on T1 breakdown and usage.
• Manage a staff of four, including a network administrator, exchange administrator, database administrator, and a UNIX administrator.
• Consolidated ten Active Directory domains into three. Coordinated the shrinking down to one Exchange site from seven.

Confidential

Lead Network Administrator

Responsibilities:

• Provided NT administration (76 servers over 3000 users), extensive user administration, third level hardware, software and TCP/IP and Token Ring network support for desktop and notebook systems.
• Provided MS Exchange Server administration, helpdesk software implementation, PC cloning software implementation, backup planning and implementation for three sites in Dallas, PC hardware and software receiving, and inventory control.
• Coordinated and scheduled 15 technicians and support five more in both San Antonio and Columbus.
• Upgraded Exchange Server from 4.0 to 5.5 and then expanded from one mail server in Dallas to five, with over 2,500 users total.
• Set-up a new Call Center for all technical support issues.