SUMMARY:

Results - oriented and seasoned Senior Systems Engineer seeking an IT position that is both challenging and rewarding with an organization that encourages growth and advancement . Have worked with VMWARE 6\5\4, Windows 2012R2\2008\2003. Have lead and been part of several successful projects. Ability to work independently or part of a team to achieve project deadlines successfully.

PROFESSIONAL EXPERIENCE:

Confidential

Senior Systems Engineer (VMWARE\Windows)

Responsibilities:

• ESXI 5.5 and 6.0 host builds and Administration on HP Systems using ILO (110 Hosts)
• ESXi 5.5\6.0 host/ILO builds, upgrades, and configurations
• ESXi 5.5\6.0 cluster creation and configurations with HA and DRS features
• ESXi 5.5\6.0 host profile creation and management
• ESXi 5.5\6.0 Quality assurance and quality scans remediation
• ESXi 5.5\6.0 VCenter Update Management (VUM) administration
• ESXI 5.5\6.0 VMWARE tools and hardware updates
• Build\Repair\Manage 1100 Windows Physical Servers via HP hardware
• Windows Virtual Machine deployments and administration (3600 Objects)
• Domain Controller (DC) builds -Windows 2008\2012 R2
• Confidential builds and Split-scope -Windows 2008\2012 R2
• Manage\repair\upgrade 125 ESXi Hosts on HP GEN9\8\7\6\5 hardware
• Build\Repair\Manage 3100 Windows Virtual Machine Servers via VSphere ESXI 5.5\6.0
• Some Virtual Desktop Administration work (VDI Horizon View 5.5)
• Domain Name System Server (DNS) build and Administration-2008\2012
• Downloaded and installed VSphere Update Manager (VUM)
• Used VSphere Update Manager (VUM) to update our ESXI hosts
• VM datastore migration from VNX to 3PAR LUNs\SAN Storage
• Migrating ESXI Hosts and VMs to new VCenter after Host upgrade from 5.5 to 6.0
• Adding ESXi 5.5 hosts to VCenter Clusters after new builds
• Snapshot creation and removal on ESXI 5.5\6.0 Hosts
• Performed Physical to Virtual (P2V) migrations
• Created Standard Switches and VLANs via VCENTER
• VMTURBO\Turbonomics Administration (Monitoring)
• VDI Administration- VMWARE Horizon View 5.5
• Active Directory Administration duties including creating new users and groups
• Some Group Policy deployment and Administration
• SolarWinds\IPAM 2016 Administration including adding new systems
• Log and Event Manager (LEM) Administration including
• Sophos Security Administration for over 5000 VDIs
• Avamar backup Administration for over 5000 VDIs
• Created SOPs for junior Systems engineers and IT Department
• Provided mentoring to Junior Systems Engineers

Lead Engineer

Confidential

Responsibilities:

• Built 8 new Windows 2012 R2 Servers
• Installed and configured Confidential Feature on the Servers including adding Scopes
• Then split the Confidential Scopes 50\50 to ensure redundancy and load balancing
• Enabled IP Conflict Detection feature to ensure no IP Conflicts
• Enabled IP Delay feature so demand on Confidential servers are balanced
• Worked with Network Team to modify\add IP Helpers
• Modified Lease times and added exclusions

Lead Engineer

Confidential

Responsibilities:

• Built out 2 ESXI 5.5 HOSTS and added them to the VCENTER
• Built a Windows 2012 Domain controller for over 600 PCs to be joined to the domain
• Built a Windows 2012 Confidential Server and configured with an IP Helper to provide IPs
• Patched all 600 PCs via SOPHOS to ensure all systems were secure and compliant
• Pushed out updates via WSUS to ensure all systems were secure and compliant

Lead Engineer

Confidential

Responsibilities:

• Built out 2 ESXI 5.5 HOSTS and added them to the VCENTER
• Built a Windows 2012 Domain controller and Domain Name System DNS
• Built a Windows 2012 Confidential Server and configured VLAN scopes
• Built a Windows 2012 File Server and migrated files using Beyond Compare
• Created new Mailboxes on Exchange 2007 and imported migrated user PST using POWERCLI
• Migrated mailboxes from Exchange 2000 to Exchange 2007 using Exmerge software
• Created new Active Directory (AD) accounts and groups

Confidential, Alpharetta, GA

Windows/VMware Build Engineer

Responsibilities:

• Build\Repair\Manage 2100 Windows Virtual Machine Servers via VSphere ESXI 5.1\4.1
• Build\Repair\Manage 1500 Physical Servers via HP hardware
• Windows/Wintel 2008 R2/2012 physical and virtual builds and management
• Physical to Virtual (P2V), and Virtual to Virtual (V2V) migrations in ESXi 5.5 VCenter
• Windows and Linux (OVA/OVF)VM builds and configuration via templates
• Serve as a primary point of contact and/or escalation for Windows and VMWARE related build issues, and requests for services
• Develop strong customer relationships, by providing premium customer service and paying close attention to customer needs/requests.
• SOP/documentation creations, and on-barding of new team members
• ESXi 5.5 host/ILO builds, upgrades, and configurations
• ESXi 5.5 cluster creation and configurations with HA and DRS features
• ESXi 5.5 host profile creation and management
• ESXi 5.5 Quality assurance and quality scans remediation
• ESXi 5.5 VCenter Update Management (VUM) administration
• Built and upgraded 95 ESXi Hosts on HP GEN9 hardware
• Adding ESXi 5.5 hosts to VCenter Clusters after new builds
• Snapshot removal on 55 ESXI 5.5 Hosts
• Account removal from ESXi Hosts via SQL 2012 on SQL Servers
• Work with Storage Engineers to provide SAN storage to ESX hosts
• VMNIC creations for VMotion/VMkernal for Standard Switches
• Configuration, patches/updates and Quality Assurance of Servers
• Package and Patch creation/deployment via HP Opsware
• HP ILO configuration and management via HP Intelligent Provisioning
• MCAFEE installation, configuration, and management via EPO
• Netbackup installation, configuration and management
• Creation of Change Management Request (ITIL)

Confidential, Dunwoody, GA

Windows Systems Engineer

Responsibilities:

• Build\Repair\Manage 1500 Windows Virtual Machine Servers via VSPHERE ESXI 5.1\4.1
• Build\Repair\Manage 1000 Physical Servers via HP and DELL hardware
• Develop strong customer relationships, by providing premium customer service and paying close attention to customer needs/requests.
• Migration of Virtual Machines from 4.1 Clusters to 5.1 Clusters
• Physical to Virtual Server conversion/ VMotion Virtual Servers(P2V)
• Virtual Machine Server Tools and Hardware upgrades via VCENTER
• Management of ESXI Cluster Host resources including storage, memory and CPU
• Creation and management of Standard and Distributed VLAN Switches
• Migration of Virtual Machines via VMotion both hot and cold
• Operating System installs\repairs include Windows/Wintel 2000,2003, 2008 Servers
• Storage management and Configuration including SAN and local storage via RAIDs
• System monitoring and diagnostics via VCOPS and SolarWinds
• System backups and restores via IBM’s Tivoli Storage Manager
• Management of monthly SPLA reports regarding Microsoft License
• Creation of Change Management Request (ITIL)
• Serve as a primary point of contact and/or escalation for Windows and VMWARE related issues, and requests for services
• Providing 24/7/365 off-hours support via on-call rotation schedule

Confidential, Johns Creek, GA

Windows Systems Administrator

Responsibilities:

• Build\Repair\Manage 1200 Windows Virtual Machine Servers via VSPHERE ESXI 5.1\4.1
• Physical to Virtual Server conversion/ VMotion Virtual Servers(P2V)
• Manage 800 Physical Servers including; Windows/Wintel 2000,2003, 2008 Operating Systems
• Installation, upgrade of SAN/HBA Drivers including EMC/Powerpath/Uniagent
• Administer Server system applications including the administration of VMware vCenter to create, modify and implement virtual servers, as well as balancing virtual server utilization, and managing capacity and performance
• Responsible for adding, deleting, and managing user accounts via NETIQ DRA
• Creating, deleting and modifying access rights on network Share folders via C-Share 2006
• Planning and managing the implementation of Servers and technical services
• Monitor all technical issues concerning the server farm including system performance, system capacity
• 3rd party product support, interface with third party vendors that support and manage the IT infrastructure environment
• Administer Physical servers including capacity planning, storage administration, space management, capacity forecasting, asset and performance management, equipment life cycle management, and troubleshooting.
• Serve as a primary point of contact and/or escalation for Windows-related issues, and requests for services
• Providing 24/7/365 off-hours support via on-call rotation schedule
• Develop strong customer relationships, by providing premium customer service and paying close attention to customer needs/requests.

Confidential, Alpharetta, GA

Windows Server Administrator

Responsibilities:

• Manage 2300 Servers including; Windows 2000,2003, 2008 Operating Systems
• Providing premium customer service, and pay attention to details
• Provide Level I, II, and some Level III Systems support/troubleshooting
• Manage 1200 Windows Virtual Machine Servers via VSPHERE ESX 4.1
• Manage 1100 Windows HP Proliant physical Servers
• Building, Cloning, and importing VM Guests via VCenter
• Physical to Virtual Server conversion/ VMotion Virtual Servers(P2V)
• Windows/Wintel 2003/2008 Server Failover Clustering Administration/Testing
• Upgrading System resources including Motherboards, CPU, RAM, SAN storage
• Installation, upgrade of SAN/HBA Drivers including EMC/Powerpath/Uniagent
• Trouble-shooting and resolving monitoring issues via BMC/NETIQ tools
• Performing backup/Disaster Recovery via Symantec BESR, and Netbackup
• Performing Network redundancy configuration via NIC Teaming
• Deploying Applications remotely via Altiris
• Adding and managing objects in Active Directory
• Managing and resolving Remedy Tickets to meet SLA standards
• Troubleshooting and root cause analysis of Server issues via System Analysis
• Patching Servers via Windows updates (WSUS)
• Attend daily system request meetings regarding New Server builds with customers
• Providing off-hours support via on-call rotation schedule
• Providing premium via WebEx and documentation
• Managing and maintaining Disk space via Treesize Pro Tool
• Member of Disaster Recovery annual Testing

Confidential, Alpharetta, GA

Systems Engineer/LANDesk Administrator

Responsibilities:

• Customized LANDesk package enabling automatic/virtual upload of Symantec Endpoint encryption for 4000 remote PCs; thereby eliminating the process of mailing PCs to Corp offices for updates.
• Saved company postage fees on approximately 4000 PCs to and from corporate office
• Minimized downtime of end-users
• Created and customized Office 2007 packages
• Remotely Uninstalled Office 2003 via LANDesk by scheduling
• Remotely Deployed Office Company PCs
• Saved company time and money by reducing personal overhead
• Setup LANDesk remote Gateway
• Created and managed user accounts
• Managed domain and non-domain PCs remotely
• Application and security administration
• Trained users on how to use consoles
• Excellent attention to detail, and Exceptional soft skills
• Manage LANDesk Management Server, and Remote Gateway Server
• Windows/Wintel Server 2008, Windows 7, Windows Vista and Windows XP management
• Office 2007, 2003 management and repairs ( Excel, Word and Outlook)
• Remote PC administration and management via LANDesk and WebEx
• System backups via Netbackup
• PC Patch management, Monitoring, and software report
• Encrypting and decrypting PCs via Symantec Endpoint Encryption
• Firewall and Anti-virus configuration and management
• Ghosting and imaging PCs with Symantec Ghost (with Sysprep)
• Active Directory administration and management (Creating/ Terming accounts)
• PC hardware repairs and upgrades ( IBM Lenovo, Dell, and MAC hardware)
• LAN WAN, and WLAN repairs and management( TCP\IP, DNS, Confidential )
• Virus, Spyware and Malware removal
• Sprint and Verizon Aircard repairs and management
• Cisco VPN administration and management
• Blackberry and Iphone configuration (Mobile support)
• LAN and standalone printer configuration and management
• Audio Visual administration
• Providing premium customer service and consultation