TECHNICAL SKILLS:

Confidential Switches: 1900, 2924, 2950, 2960, 3550, 3560, 3750, 3850, 4000, 4500, 6500E (VSS).

Nexus: 7700, 7000, 5000, 2000, 1000

Confidential Routers: 1700, 1800, 2500, 2600, 2800, 2901, 2911, 2951, 3640, 3662, 3745, 3825, 3845, 4451, 7100, 7200, 7506, 7609

Confidential Routing protocols: OSPF, IGRP, EIGRP, RIP, RIP2, IBGP, EBGP.

Confidential PIX: 501, 506, 515E, 525, 535 w/ fail - over.

Confidential ASA: 5510, 5520, 5540

Network Management: TACACS+, IP, TCP\UDP, IPX\SPX, HSRP, MPLS, IS-IS, CDP, Multicast. Confidential QoS, CAR, WFQ, LLQ, CBWFQ, CiscoWorks, Solar winds, HP Open-View, Nagios, Cacti, Splunk, Orion, NetQoS, NetQoS observer, GIGA-Stores, WUG, NBAR, IPSLA, NetFLows

LAYER 2: Netscout, Ngenius, Riverbed, ACL, VLANS, STP, VMPS, NAT, NAM

IP Telephony: VOIP, MGCP, SCCP, SIP, ATA devices, Confidential Call-manager, Avaya, Confidential and Avaya IP Phones. Voice Gateways.

Backup Software: Veritas Backup-Exec, Arcserve for Netware and Windows.

DBA: SQL

UIO: Windows 3.x, 95, 98, ME, 2000, XP, Vista, Windows 7, Novell Netware 32 Bit Clients for Windows 2.x.x, 3.x.x. DNS, DHCP, WINS, RAS.

NOS: Windows Server NT 4.0, 2000, 2003, 2008, 2010 (Advanced and Enterprise) Novell Netware 3.x, 4.x, 5.x, 6x

E-Mail: Exchange 5.0, 5.5, 2000, 2003 (Front-end and Backend) POP3, IMAP, IMAP4, LDAP, OWA.

Anti-Virus Software: Macafee, Symantec.

IDS: SecureNet Pro, Baseline, Lightspeed, Norton Security Scan, Languard Security Scanner, Kane Security Analyst, Kane Security Monitor

Topology: Fiber, Single mode, Multimode, ST- ST, SC-SC, SC-ST, 10GB Ethernet, 10GB Fiber, Ethernet10b- Confidential and 10b-2, ArcNet, ATM, Frame-Relay, Point to Point, Ariel Fiber, Wireless Networks, 10\100\1000 GBIC, SFP, Token-Ring, Confidential -1, DS3, OC3, OC12, OC48

Types of Service: Frame-Relay, DoD, DSL. Managed VPN, ATM, MPLS

PROFESSIONAL EXPERIENCE:

Confidential, Boulder, Co

Sr. Infrastructure Architect

Responsibilities:

• Responsible for designing and implementing high end solutions for new business strategies for Confidential ’s client base. This includes new DATA Centers, Call Centers and LAN\WAN Infrastructures with global footprints.
• Responsible for managing a team of 56 Engineers and 12 Architects worldwide to support the work effort associated with all client requests for new IT related requirements as well as implementing changes to existing infrastructure to support day to day operations and provide tier 4 support for all client requested escalations.
• Responsible for developing and managing QoS, CoS and IPSLA for packet tagging to identify specific types of traffic and developing, implementing, and troubleshooting multiple failover and backup scenarios in an enterprise level network environment using network protocols BGP, EIRGP, and OSPF to combine metrics, weights, and cost to enhance seem-less fail over.
• Responsible for providing a high level of network documentation to support the overall understanding of the networks usages of BGP, OSPF, EIGRP and MPLS throughout the Confidential Network and Client base Transit environments
• Responsible for capacity planning, vendor management, ITIL work flow, annual and quarterly budget requirements, project budget requirements, ticket scrubs, met or missed SLA’s, Contract and FT employee’s, Workflow assignments, quarterly forecast’s, training requirements per Confidential client environment.

Confidential, Colorado Springs, Co

Sr. Network Design Engineer

Responsibilities:

• Primary responsibilities include the redesign and implementation of the Confidential VNM Network environment consisting of more than 80,000 routers and switches for 3500 sites Nationwide.
• Responsible for design architecture as well as hardware selection and configuration of voice and data flow for core and provider edge sites to include maintaining CoS integrity.
• Responsible for providing a high level of network documentation to support the overall understanding of the networks usages of BGP, OSPF, EIGRP, MPLS, and X.25 protocols, throughout the Confidential VMN Network.
• Responsible for providing Tier 4 support for escalation request, as it applies to the Confidential Corporate and Business Networks for maintenance related issues, outages; client related troubles as well as Carrier and LEC related issues.
• Responsible for managing a team of 12 Architects on site to support the redesign requirements per the Confidential Business network nationwide.
• Responsible for managing work flow initiatives between several departments within the Confidential Cooperate structure (Network Planning, CO Facility Engineers, Operations Engineering, Circuit Capacity Planning and Implementation Engineering)

Confidential, Boulder, Co

Sr. Network Engineer

Responsibilities:

• Primary responsibilities include the re-design and implementation of a new WAN environment, Configuration Management, Voice and Data flow, VPN Architecture, Tier 4 Troubleshooting and support.
• Responsible for developing, implementing testing, and troubleshooting multiple carrier failover scenarios using network protocols BGP, EIRGP, and OSPF to combine metrics, weights, and cost to enhance seem-less fail over in BGP communities and route reflecting based Network Architecture
• Responsible for providing a high level of network documentation to support the overall understanding of the networks usages of BGP, OSPF, EIGRP and MPLS throughout the Confidential Network and end-point connectivity to vendors and clients.
• Manage work efforts among multiple groups and vendors ( Confidential, Confidential & Confidential, Qwest, Confidential, Axiom) to resolve complex routing, switching and QoS issues.

Confidential, Madison, WI

Sr. Network Engineer

Responsibilities:

• Primary focus is to provide highly technical Tier 3 support for escalation request, as it applies to the Confidential Corporate and Agent Networks for maintenance related issues, outages; client related troubles as well as Carrier and LEC related issues.
• Responsible for developing, implementing testing, and troubleshooting multiple carrier failover scenarios using network protocols BGP, EIRGP, and OSPF to combine metrics, weights, and cost to enhance seem-less fail over in a BGP communities and route reflecting based Network Architecture.
• Responsible for Quality of Service and Priority Queuing Design and Implementation to account for Voice, Trust Zones, Data for Ingress and Egress points throughout all Data Centers and Corporate Call Centers.
• Responsible for performing Point to Point Packet captures to isolate Application, Voice and other Data related issues by focusing specific protocols using port mirroring and session monitoring with sniffer applications such as Wire-shark and NetQoS Observer.
• Responsible for new circuit turn-ups and upgrades to Confidential Corporate Call Centers; nationwide. Working with Provisioning groups Confidential the Carrier level with Confidential and Confidential & Confidential
• Provided 24/7 service and support for Confidential infrastructure to include, maintaining current configs, recovering downed IOS devices, VPN management and for troubleshooting Routing Protocols such as RIP,EIGRP and BGP

Confidential, Waunakee, WI

Sr. Network Engineer

Responsibilities:

• Design and implement access to Confidential infrastructure and Confidential Call Centers for vendor and client networks; nationwide and over-sea’s
• Manage and implement all change requests for Confidential, client, and vendor Networks through change control process.
• Vendors supported through Confidential: Confidential & Confidential Mobility, Confidential Wireless, Apple, Well point, Blue Cross& Blue shield, Medco and many others.
• Tier 3 support for escalation request, as it applies to the Confidential Network for maintenance related issues, outages, customer related trouble and Carrier, LEC related issues.
• Responsible for providing a high level of network documentation to support our groups over all understanding of the networks usages of BGP, OSPF, EIGRP and MPLS connectivity through out the Confidential Network and end-point connectivity to vendors and clients.
• Responsible for new circuit turn-ups and upgrades to Confidential Infrastructure, Confidential Call Centers and client networks; nation wide and oversea’s.

Confidential, Chicago, IL

Sr. Network Engineer

Responsibilities:

• Primary focus is to provide highly technical customer service, as it applies to maintaining and monitoring of customer networks, in any network environment, as well as always being capable of providing a path forward in situations where no isolation has been determined.
• Escalation Engineer: (GCSC) ( Confidential ) Responsible for supporting Fellow Engineers with in the GSCS with resolving complex issues as it applies to trouble associated with Routers, Switches, Firewalls, Severs, as well as having the ability to maintain effective communication during mass outages with clients.
• Assigned Engineer: ( Confidential ) Responsible for addressing and resolving issues associated with service and support as it applies to our contractual obligation, outlined by our agreement with Confidential .
• Reporting Engineer: ( Confidential ) Responsible for reporting to client Network performance Issues, VOIP and Call Manager issues, Capacity Planning, Network availability Issues, to name a few.
• Responsible for Tier 3 Support to Confidential & Confidential Field Service Engineers on site Confidential HQ facilities, as it applies to all network initiatives, Maintenance requirements, and project as requested by the client or determined to causing or the cause of any network outage.
• Responsible for providing a high level of network support for Confidential & Confidential Premier-SERV products. Products include Data CPE Support Services, Network Monitoring, Security Services, IPVPN, Wireless Services, Optical Services, VOIP, IP Telephony, T1-IAS, Frame-Relay and ATM services.
• Manage work efforts among multiple groups and vendors ( Confidential, Confidential & Confidential, CSC) To resolve complex issues with routing and switching.

Confidential, Irving, TX

Sr. Network Engineer

Responsibilities:

• Provide service and support for North Texas division Re-IP for infrastructure migration from ComCast to Time Warner.
• OSPF Area re-design and implementation.
• OSPF route redistribution design and implementation
• Infrastructure Layer 1 route cost analysis for True Backup OSPF area redundancy.
• Network preparation for Layer 3 sonnet ring implementation.
• TACACS implementation, Confidential Works implementation, Websense implementation and Replacement of end of life equipment.
• Network Security level 3 implementation.
• Developed Quality of Service policy for Forward and Backward Congestion Notification

Confidential, Austin, TX

Sr. Network Engineer

Responsibilities:

• Designed the Texas Access Alliance Network for the welfare reform project for the State of Texas.
• Configured and implemented 1 Primary Data center in San Angelo, 1 Back-up data center in Austin, and 4 call centers (San Antonio, Austin, Midland, and Longview).
• Responsible for firewall administration for TAA developers and the State of Texas CAPnet and HHSC networks.
• Worked on a daily basis managing venders and working with Carriers such as Confidential & Confidential, SBC and many local LEC and CLEC facilities.
• Managed Confidential infrastructure to include upgrading IOS, maintaining current configs, recovering downed IOS devices, VPN management, Troubleshooting OSPF.
• Analyze Infrastructure for performance, trend analysis, bandwidth utilization, and CPU utilization to determine the need for change.
• Managed a committee from the IT community to become a vehicle for change management, a process to propose and justify the need for change.