Network Engineer Resume Bel Air, MD - Hire IT People

CAREER SUMMARY:

Senior Systems Engineer with proven record of providing successful daily support to multiple client offices. Able to diagnose and resolve support tickets in an efficient and timely manner. Exposed to a diverse variety of network/technical issues and resolutions through daily trouble shooting.

PROFESSIONAL STRENGTHS:

Strong knowledge of Windows Server 2008 and 2012 setup and administration
Strong knowledge of Windows domain services and active directory
Advanced networking and configuration of network equipment including Cisco, HP and Sonicwall
Strong knowledge of Exchange 2010 and 2013 configuration and administration with advanced knowledge of migration and hybrid connections to Office 365 Azure
Professional client interaction and ticket resolution
Administration/configuration of Hyper - V and Vmware in a clustered environment
Creation and administration in AWS Cloud environment

PROFESSIONAL EXPERIENCE:

Confidential, Bel Air, MD

Network Engineer

Responsibilities:

Provided network and technical support with limited supervision
Resolve helpdesk calls and support tickets from clients
Monitor networks for performance problems with Solarwinds
Troubleshoot complex networking issues including VLANS, VPN access, DNS hosting and Website configuration
Train new team members as needed
Complete client upgrade projects that include new servers, PC, network equipment and email hosting
Provide prompt after hours support on a rotating oncall schedule
Support of 900+ users/computer and 250+ servers
Provided accurate ticketing and client documentation through Connectwise ticketing system

Confidential, Aberdeen, MD

Systems Administrator

Responsibilities:

Provide courteous customer support
Resolve helpdesk calls and tickets from clients
Configure and maintain client servers and backups
Replace PC/Server hardware as needed
Fast ticket resolution for 20+ client sites
Offer suggestions to improve network performance/stability
Proactively monitor server backups and event logs
Experience working in several different working environments including hospitals, manufacturing plants and all types of small businesses

Confidential, MD

Systems Administrator

Responsibilities:

Maintain and configure hand held computers/scan guns, access points, workstations, etc.
Monitor for system issues and service server as needed.
Function as help desk for all systems issues

We provide IT Staff Augmentation Services!

Network Engineer Resume

Bel Air, MD

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship