IT & Networking Member Resume

SUMMARY:

Strong analytical problem solver, Network and IT Support professional with the ability of troubleshooting network / desktop systems, hardware and software. Proven ability to create and deliver solutions that meet corporate objectives tied to business and technology.

TECHNICAL SKILLS:

Operating Systems: Windows XP, 7, 8.1, 10

Applications: MS Office 2016, Office 365 (Word, Excel, PowerPoint, Access, Outlook)

Hardware: Motherboards, Processors, Memory, Hard Drives, Cisco Routers and Switches

PROFESSIONAL EXPERIENCE:

Confidential

IT & Networking Member

Responsibilities:

Cabling management and testing
Desktop and hardware configuration and support
Setting up and configuring VLANs, VLSM, Active Directory
Cisco router and firewall configuration

Confidential

Fulfillment Associate

Responsibilities:

Provided Quality Assurance, Cost Control, and Inventory Risk Management.
Team lead, and new employee training
Train new hires on equipment usage and procedures

Confidential

Manufacturing Engineer

Responsibilities:

Began as the Operator & Tester for the Sonos Production Project which led to the promotion as the Manufacturing Engineer for Arista due to exceptional performance and work ethics.
Oversaw client meetings and discussions on new processes for projects and technology I was lead engineer on
Diagnosed and rewrote program operating system running manufacturing process to increase efficiency and speedup overall assembly and delivery process
Work with clients to rollout new updated designs and technology layouts
Ensured quality assurance and control based on iQor workmanship standards, identify and address any problems immediately.
Managed, updated and maintained accurate records as well as appropriate authorization using ERP systems including customer information, and produced reports.
Key liaison for all problems between internal departments, upper management, operators/testers while providing effective and efficient resolutions.
Trained operators/testers on various systems, procedures and protocols.
Assembled and tested of all technical equipment.

Confidential

Test and Industrial Engineer

Responsibilities:

Began as a Test Engineer where oversaw and managed a team of 10 - 12 technicians and over 100 testers in the testing and production of 5K to 10K telecommunication technologies and devices per day. This led to the lateral move to Industrial Engineer.
Led the research, plan, design and implementation of testers’ work stations based on ergonomics to effectively and efficiently achieve the most production using process improvement based on Lean Principles (A3, DMAIC) resulting in 120 devices produced per hour and per line (out of eight).
Continuously planned and standardized manufacturing line using KPIs to define the most cost-effective solutions, but also calculated capacity, planned and organized the necessary human resources to achieve the highest customer satisfaction.
Worked with other departments worldwide including USA, like manufacturing, quality, debug, inventory, finance for smooth workflow and fast results.
Supervised, delegated and evaluated technicians, developed performance plans and mentored them to achieve their professional and personal goals.

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