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Senior Systems Software Engineer Resume

San Jose, CA

PROFESSIONAL SUMMARY:

  • Numerous years’ experience in IT Architecture, Data Center Management, Help - Support Desk Management & Project Management
  • Enterprise experience designing, implementing, and supporting Microsoft Windows, Solaris, Linux and Mainframe Infrastructures
  • Enterprise Systems Management Expertise with SCCM 2016/2012, SCCM 2007, SMS,LANDesk, Alitiris,SCOM,OpsManager,Powershell DSC
  • Enterprise SQL Infrastructure Expertise in RDBMS implementations, architecture, and administration
  • Enterprise experience managing global server-desktop infrastructures (15K-350K)
  • Enterprise experience managing Citrix, Hyper-V, OpenStack and VMware vSphere/ESX/Horizon View/Composer VDI infrastructures
  • Expertise in application packaging with Wise Package Studio & Install Shield AdminStudio
  • OS Deployment implementations of Desktop, & Server Physical/Virtual/Cloud systems
  • Enterprise experience implementing Software -as-a-Service (SaaS), Infrastructure - as-a-Service (IaaS)
  • Excellent communications and documentation skills, Team Leadership and Team Liaison, Conflict Management
  • Project Management, High Quality Written and Oral Communications, Innovation and Technology Planning-IT Governance
  • Enterprise experience in State-Provincial-Federal Government, Military,, and Wall Street-Financial Institutions
  • Enterprise experience in Global Banking/Finance/Securities/Oil/IT Companies/Health Care
  • Enterprise experience with ITIL/ITSM, Change Management,Cobit,CMM,Compliance, IT Governance, Sarbanes-Oxley, Network Security
  • Ownership and Drive, Working Under Pressure, Ability to make tough decisions, Ability to Prioritize, Commitment and Flexibility

TECHNICAL SKILLS:

  • HP/Dell/IBM Servers, IBM Blades, Wise Thin-Clients, CISCO/Bay Network Hubs/Switches CISCO/Bay Network Routers, SAN/NAS
  • VoIP Telephony Systems, CISCO UCS, NEXUS 1000V, EMC Storage, IBM ES9000, 3090, OPS/MVS, CICS
  • Windows Azure Cloud Computing, Amazon AWS, OpenStack,Windows Server 2016/2014/2012/2008/2003/2000 , Windows 10/8/7/Vista/XP/2000/TS
  • System Center 2016/2012 Configuration manager, System Center 2012 Operations Manager, System Center 2012 R2 Orchestrator, System Center 2012
  • Virtual Machine Manager, System Center 2012 R2 Data Protection Manager, System Center 2012 R2 App Controller, System Center 2012 SM
  • Puppet, Chef, LANDesk Management Suite, Security Suite, Data Analytics, Asset Lifecycle Manager and Cloud Services Appliance,Zenworks
  • SCCM 2007/SMS 2003/2.0/1.2/ WSUS/SCOM/MOM, Cylance PROTECT, Symantec Endpoint Protection, Nagios Enterprise, LANSweeper,Solarwins,Spiceworks
  • WAIK, ADK, MDT, OSD, PXE,MSI,ORCA,SQL 2K16/2K14/2K12/2K8/2K5/2K/7.x/6.x, MySQL,MongoDB IIS8/7/6/5/4, WISE Package Studio,Epic,Google Apps,InstallShield/AdminStudio, AppSense DesktopNow,VMWare vSphere,VMWare ESX/GSX/Workstation, VMware Horizon View, VMware Composer, VMware vROPS,LiquidwareLabs ProfileUnity Stratusphere UX,Microsoft Hyper-V, App-V, MED-V,Citrix XenServer, XenDesktop, XenApp, Altiris Client Management,Server Management, Asset Management Deployment Solution, Kace Systems-Asset Management Appliance,LANDesk Management, Security Suite, Asset Life Cycle Manager, AD, Solar Winds Spiceworks,Service-Now,PowerShell DSC, GHOST, Drive Image,WMI,Kixstart,WinBatch,VBS,NetIQ,SharePoint, Oracle, MS Exchange
  • HP Service Manager, Numara FootpriRemedy, ServiceNow, Office365/MSOffice Suites, Cisco Virtual Security Gateway, Acronis Backup AdvancedSymantec Data Loss Prevention, Veritas Backup Exec, Avamar Backup, OPS/MVS,CICS

PROFESSIONAL EXPERIENCE:

Confidential, San Jose, CA

Senior Systems Software Engineer

Responsibilities:

  • Responsible for architecture, engineering solutions and support of System Center 2016/2012 - SCCM 2K7 infrastructures
  • Administration and Support of vSphere/VMware ESX/ESXi, VMware View, VMware ThinApp Infrastructures
  • AZURE Client application and infrastructure implementations, devop support using AZURE technologies including Microsoft O365
  • Developing, Maintaining and Supporting Application packaging initiatives using InstallShield Admin Studio and Wise Package Studio
  • SCCM Software Distribution, Patch Management, Package Creation Development, Maintaining and Supporting MSI application packages
  • Infrastructure Monitoring (Solarwinds,OpsMgr,Spiceworks), SQL Database Administration, System Analysis, Installation, Configuration, Maintenance and Support of MS SQL Servers, Engineering Support of team members with enterprise engineering migration efforts from Windows XP 32-bit to Windows 7 64-bit - Windows 10 64-bit
  • Responsible for the administration of SQL Databases as well as SCCM Report Building, View Building and Queries Building, TSQL Infrastructure Cyber Security network scanning, Intelligence Analysis and Investigations - Cylance PROTECT, Symantec, Microsoft SCEP
  • Responsible for data security patches, security audits and remediation of endpoints - servers/workstations
  • Engaged in core task such as performing technology leadership, facilitation, analysis and design tasks required to develop architectures in support of technology initiatives including technical guidance and assistance to users, customers, and team members
  • Liaison with IT Tech, end-users, IT departments and vendors to define and document application requirements and configurations
  • Establish liaison and effective working relationships with senior managers, internal support units, and customers.
  • Provided System Monitoring of Data Center Server Infrastructure, performance tuning and Infrastructure Backup & Restores
  • Supervision of staff members, as well as providing motivation, evaluation and discipline in addition to managing and assigning work flows

Confidential, Santa Clara, CA

Primary System Infrastructure Engineer

Responsibilities:

  • Responsible for the administration and engineering support of SCCM 2012/SCCM 2007 System Management Infrastructures
  • SCCM Software Distribution, Patch Management, Package Creation
  • Development, Maintaining and Supporting MSI application packages using InstallShield Admin Studio and Wise Package Studio
  • Infrastructure Management and Monitoring (Solarwinds,OpsMgr,Spiceworks)
  • Responsible SQL Database Administration, System Analysis, Installation, Configuration, Maintenance, Support of MS SQL Servers
  • Supporting team members with enterprise engineering migration efforts from Windows XP 32-bit to Windows 7 64-bit
  • Liaison with IT Tech, end-users, IT departments and vendors to define and document application requirements and configurations
  • Responsible for the administration of SQL Databases as well as SCCM Report Building, View Building and Queries Building
  • TSQL - Transact-Structured Query language, WQL - Windows Query language and SQL Server Reporting Services
  • Engaged in core task such as performing technology leadership, facilitation, analysis and design tasks required to develop architectures in support of technology initiatives
  • Supervision of 10 technology team members - providing motivation, evaluation, discipline and managing and assigning work flows

Confidential, San Francisco, CA

Senior Enterprise Solutions Engineer

Responsibilities:

  • Enterprise engineering support and solutions implementation - Tier/Level 3
  • Systems Management Infrastructure Monitoring (Solarwinds,OpsMgr,Spiceworks)
  • Windows 7 Deployment Team Lead, Liaison and Team Mentoring - 5 to 10 IT Technologist
  • Experience with supporting enterprise engineering migration efforts from Windows XP 32-bit to Windows 7 64-bit
  • Operating system (Windows 7) deployments via SCCM 2012, SCCM 2007 as well as MDT - OSD
  • Interaction with various end-users, IT departments and vendors to define and document application requirements and configurations
  • Virtualization Infrastructure Architecture, Design, Administration - vSphere/VMware ESX/ESXi, VMware Horizon View, VMware ThinApp Citrix XenServer, Citrix XenDesktop, XenApp
  • Developing, Maintaining and Supporting MSI application packages using InstallShield Admin Studio and Wise Package Studio
  • Experience on MSI, MST (Transforms), MSM (Merge Modules), MSP (Patches), Experience packaging applications for Locked-down
  • Experience working with Windows Registry, File System, Services, Devices and Security, use of debugging tools like, Filemon, Regmon and Procmon, Experience testing applications using Application Compatibility Toolkit (ACT)
  • Good Knowledge with applying shims to applications that are not compatible on Win7 and resolving issues
  • Responsible for the Microsoft Active Directory infrastructure focusing on the administration of Active Directory Forest, Group Policies
  • Strong experience in package validation, conflict resolution using Conflict Manager to detect and resolve software conflicts
  • Highly proficient in creating silent installation packages for Windows 7 & XP using Wise Package Studio and Flexera Adminstudio
  • Creating, testing, and debugging 32/64-bit silent installation packages (MSI, MST, and EXE) on Windows 7 and XP
  • Providing maintenance and troubleshooting of packages, and creation/modification of SCCM 2K12/2K7 packages and task sequences
  • Responsible for engineering the SCCM client installation, software distribution, remote control, and other SCCM issues
  • Expertise in SCCM Administration, deployment, packaging, network, hardware and software inventory
  • SCCM management and integration of Desktop Related Group Policy Objects (GPO), Scripting with Batch, VBScript, Powershell, WMI
  • Responsible for the administration of SQL Databases as well as SCCM Report Building, View Building and Queries Building
  • TSQL - Transact-Structured Query language, WQL - Windows Query language and SQL Server Reporting Services

Confidential, Coral Springs, FL

Infrastructure Solutions Architect

Responsibilities:

  • Extensive experience in the architecture, design and installation of Systems Center 2012 suite, LANDesk, Altiris Management Solution
  • Data Center Infrastructure Management and Monitoring (Solarwinds,OpsMgr,Spiceworks, Nagios Enterprise)
  • Extensive experience in the architecture, design and management of Virtualization Infrastructure
  • DevOps Architecture and Engineering focused on automation integration monitoring and configuration management
  • Streamlined applications delivery to get applications out to customer’s faster
  • Used PowerShell for DevOps in Windows-based systems
  • Performed DevOps for Windows, Linux and Mac platforms
  • Performed DevOps for Linux Mac and Windows platforms
  • Global AZURE & AWS Client application and infrastructure implementations - world wide data center management
  • MS SQL Database Administration, System Analysis, Design, Installation, Configuration, Maintenance & Support
  • Responsible for deployment & administration of vSphere/VMware ESX/ESXi, VMware View, VMware ThinApp, Citrix XenServer, Citrix XenDesktop, XenApp, VDIWorks infrastructures
  • Design and architecture of Active Directory Infrastructure, including, design and implementation of Group Policy, DNS and DHCP, ADFS AD Forests, Domains, Trusts, DNS, DHCP, Group Policy and Organizational Units
  • Sales Engineering and implementations of infrastructure solutions
  • Prepared full architecture SCCM design documents, SCCM Admin SOP, SCCM/SCOM Run Books and Application Packaging Documents
  • Operating system design, build and deployments via SCCM 2012, SCCM 2007 and MDT environments up to 130K endpoints
  • System Management Automation - Microsoft Orchestrator, AutoMate, Puppet, Chef
  • Setup USMT and configured XML files for Inclusions and exclusions of user data/profile migrations
  • Responsible for the Microsoft Active Directory infrastructure focusing on the administration of Active Directory Forest, Group Policies
  • Global rollouts of SCCM 2012 installations as well as upgrade/migrations 15k-250k seats
  • Implemented Break/Fix for SCCM installations, both 2007 and 2012 in diverse locations throughout the United States
  • Responsible for Upgrades of SCCM 2007 to SCCM 2012 with Endpoint Protection in diverse companies
  • Migration of SCCM 2007 packages to SCCM 2012 environment using migration tools
  • Responsible for engineering the SCCM client installation, software distribution, remote control, and other SCCM issues.
  • Expertise in SCCM Administration, deployment, packaging, network inventory, installer and network designing.
  • Implementation of SCOM Server and Management Packs
  • SCCM management and integration of Desktop and Server Group Policy Objects (GPO)
  • Software Distribution, Patch Management, Package Creation
  • Application packaging with Wise Package Studio and InstallShield AdminStudio
  • Responsible for the administration of SQL Databases as well as SCCM Report Building, View Building and Queries Building
  • TSQL - Transact-Structured Query language, WQL - Windows Query language and SQL Server Reporting Services
  • Scripting with Batch, VBScript, PowerShell, WMI
  • Building and maintaining VMware vSphere architecture products including vSphere, ESX, ESXi, vCenter, VMware View
  • Building and maintain Microsoft Hyper-V, App-V, MED-V infrastructures

Confidential, Upton NY

Senior Technology Engineer

Responsibilities:

  • Systems Management Architecture, Design, Deployment, Administration - SCCM,SMS,SCOM,MOM,LANDesk, ALTIRIS,BDD,AD
  • Responsible for all aspects of LANDesk Management Suite (LDMS), LANDesk Security Suite (LDSS), LANDesk Data Analytics (LDDA), LANDesk Asset Lifecycle Manager (ALM), LANDesk Cloud Services Appliance (CSA)
  • Data Center Infrastructure Management and Monitoring (Solarwinds,OpsMgr,Spiceworks, Nagios Enterprise)
  • Responsible for the administration of Microsoft Active Directory infrastructure focusing on Active Directory Forest, Group Policies
  • SQL/Oracle Database Administration, SharePoint 2010/2013 Engineering and Administration
  • Application and Infrastructure DevOps Architecture and Engineering
  • Application Virtualization - Altiris SVS, Application Packaging - Wise/Install shield/Flexera AdminStudio, VBScripting/Powershell/WMI
  • Virtualization Infrastructure Architecture, Design and Operations - vSphere/VMware ESX/ESXi, VMware View, VMware ThinApp
  • Citrix XenServer, Citrix XenDesktop, XenApp, VDIWorks
  • ITIL/Service Management- IT Governance, Change Management Implementation and design
  • Cyber Security & Counter Intelligence Analysis, Audits and forensic Investigations
  • Technology Team Lead and Mentoring of 20 IT Technologist

Confidential, Melville, NY

Senior Infrastructure Engineer

Responsibilities:

  • Provided internal business unit expertise and support on large-scale infrastructure projects for the enterprise
  • Data Center Infrastructure Management and Monitoring (Solarwinds,OpsMgr,Spiceworks, Nagios Enterprise)
  • Design and architecture of Active Directory Infrastructure, including, design and implementation of Group Policy, DNS and DHCP, ADFS
  • Infrastructure DevOps Architecture and Engineering Support
  • Data center automation (AppWorxs, Automate, Puppet, Chef), Data Center Management of 10 Data Center Team Technologist
  • Responsible for all aspects of LANDesk Management Suite (LDMS), LANDesk Security Suite (LDSS), LANDesk Data Analytics (LDDA), LANDesk Asset Lifecycle Manager (ALM), LANDesk Cloud Services Appliance (CSA)
  • Responsible for the administration of Microsoft Active Directory infrastructure focusing on Active Directory Forest, Group Policies
  • MS SQL Database Administration, System Analysis, Design, Installation, Configuration, Maintenance, Development & Support
  • Enterprise Systems Management - Altiris, SMS 2003, SCCM, MOM, OSD, BDD, SoftGrid Application Virtualization, Active Directory
  • Application Packaging and custom scripting - Wise Package Studio, FlexNet AdminStudio, VBS
  • VMWare ESX Server builds and testing of SMS 2003, NETIQ App Manager, and MOM 2005 infrastructures
  • Enterprise Network Monitoring - NetIQ App Manager, MOM 2005, SCOM, Nagios
  • Windows Server builds, installation & configuration(AD/DNS/DHCP/IIS/SQL)
  • SMS 2K7-2K3-Windows Active Directory Design and Enterprise Integration
  • SCCM infrastructure administration: package creation/integration, collection creation, software distribution/patch management
  • ITIL/ITSM Cobit, CMM, Compliance, IT Governance Sarbanes-Oxley, Change Management Infrastructure Lead

Confidential, San Francisco, CA

Sr. Systems Management Consultant

Responsibilities:

  • Provided Pre-Sales & Sales Engineering technical design solutions for diverse customer base
  • Provided IT Project Management
  • Enterprise IT systems and process design and implementation for clients and partners, ITIL/ITSM
  • Architecture/design/implementation of Altiris/SMS 2003 infrastructures (Global Organizations, Multi-Sites)
  • Deployments and implementations of Altiris IT Management Solutions such as CMS/SMS/AMS
  • VMWare Infrastructure builds and administration
  • WMI/VBS/Wise Packaging and Scripting
  • Infrastructure Team Lead and Mentoring of Team Members - 5 to 20 IT Technologist

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