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Senior Resident Engineer Resume

SUMMARY:

To obtain a challenging position in the field of telecommunications and computer technology that will utilize my skills and knowledge, and provide an opportunity for professional growth and advancement.

TECHNICAL SKILLS:

Software: MS Office(Word, Excel, Access, PowerPoint), Visio 4.0, Sniffer, Wireshark, Internet Applications, Clarify, Procomm Plus, XNG, ActiveView, TCOMS, F&E, Preside Site Manager, SecureCRT, Hyperterminal, Service Center, Zenoos

Equipment: Ciena OME 6500/3500/5200/5400 , Optera Long Haul/Connect DX, Alcatel, Quantum Bridge, Cisco 2900/3200, Luxent, Fujitsu FLM 2400, Tellabs 5500/6400, Cisco ONS 15454, Juniper MX10i/MX20/MX960/EX4200, Cisco 2600/3550/3750/6500 , Foundry, Cisco ASA, Juniper Netscreen

Electronics: Digital Multimeter, Modem, Digital Lightwave, Power Meter, Optical Spectrum Analyzer, OTDR, Fiber Characterization, BERT Testing. T - Carrier Testing, Fiber Scope

Protocols: TCP/IP, IPX/SPX, ATM, Gigabit Ethernet, SONETToken Ring, Frame Relay, DWDM, OSPF, EIGRP, RIP/RIPV2, BGP, VRRP, HSRP, Spanning-Tree, MPLS

Business: Accounting Principles, Cost Analysis, Telecommunications Planning (RFP), Network Management, Project Management, Circuit Design/Provisioning, IP Address Assignment

WORK EXPERIENCE:

Confidential

Senior Resident Engineer

Responsibilities:

  • Provide network planning and engineering support for a large complex global infrastructure.
  • Provide pre and post sales engineering and architecture support
  • Live network troubleshooting with follow through via lab replication, escalation, and problem resolution
  • Provide initial fault isolation, proactive maintenance and status of systems, circuits and networks
  • Proactively monitor customer connections utilizing sophisticated network monitoring tools
  • Ensure problems are satisfactorily resolved in a timely manner with focus on providing a high level of support for all customers
  • Proficient in delivering product demonstrations
  • Provide customer and mentoring
  • Provide escalation support
  • Support and participate in customer lab testing
  • Develop customer specific installation and upgrade procedures

Confidential

VP Network Engineer Lead

Responsibilities:

  • Provide network planning and engineering support for a large complex global infrastructure.
  • Provide design recommendations for network optimization including recommendations on the selection of optical equipment to achieve acceptable performance levels that meet customer requirements.
  • Develop high-level transport network diverse routing plans to include identifying protection schemes, and develop future architecture strategies by conducting detailed studies and working closely with optical OEM vendors.
  • Provide technical engineering support to include analysis of optical link loss budgets and plans to perform optical fiber dispersion compensation.
  • Design, engineer, and oversee telecommunication projects to ensure successful completion on time and within budget.
  • Develop Engineering designs and detailed Engineering packages on per project basis.
  • Evaluate and manage the implementation of new technologies and processes in Engineering.
  • Prepare Request for Proposals/Quotes (RFP/RFQ) to vendors and contracted services.
  • Specify and procure hardware as part of project implementation.
  • Write detailed Methods of Procedure (MoPs) for implementation and maintenance activity.
  • Provide Tier 4 On Call support

Confidential

Senior Network Engineer

Responsibilities:

  • Provide Tier 3 support functions for network operations and assist in the determination and resolution efforts for the Confidential Global Network.
  • Ownership, support, and execution of network change activities
  • Remediate issues related to implementation and change events
  • Coordination with architecture and security teams to ensure compliance with approved designs and policies Champion and resolve complex issues received from operations. Escalate to external vendors as required.
  • Identify chronic problems and take action to identify and resolve them.
  • Perform RCOA (Root Cause Outage Analysis) on network problems.
  • Provide on-call support functions.
  • Perform administrative requirements for various types of network devices Provide Layer1 technical sessions to the Confidential TOC.
  • Ownership, support, and execution of customer on-boarding activities
  • Ownership, support, and execution of network change activities
  • Remediate issues related to implementation and change events
  • Coordination with architecture and security teams to ensure compliance with approved designs and policies Layer 2 switching, trunking and spanning tree on Cisco or Foundry switches
  • Layer 3 routing and NAT on Cisco or Foundry platforms
  • Configuring and supporting Cisco, Checkpoint or Juniper/NetScreen firewalls * IPSEC VPNs

Confidential

Project Manager/Circuit Design Engineer

Responsibilities:

  • Responsible for ensuring service delivery of optical circuits by creating initial design in Confidential d Confidential base, issuing ASR’s, tracking receipt of DLR’s and CDR’s, and ensuring circuit was tested and turned up.
  • Work with vendors to verify monthly recurring charges. Verify disconnects were processed

Confidential C

Field Systems Engineer

Responsibilities:

  • Responsible for the installation of various network elements to include Cisco, Nortel, Alcatel and Luxent customer premise equipment.
  • Perform commissioning and provisioning of mentioned equipment prior to installation in order to set up trunking and virtual private circuits.
  • Perform testing of DS0-OC192 circuits using Sunset and Acterna test sets.
  • Complete necessary paperwork such as circuit ID assignments, Confidential code assignments, red lines and customer sign off forms.
  • Work closely with engineering department to test and troubleshoot issues on a CRAN that was deployed on SONET, DWDM and ATM transport technologies.
  • Work with engineering department to characterize and trace fiber spans using an EXFO OTDR.
  • Provide 24/7 support to the Network Operations Center in order to resolve backbone and customer outages.

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