SUMMARY:

To obtain a challenging position in the field of telecommunications and computer technology that will utilize my skills and knowledge, and provide an opportunity for professional growth and advancement.

TECHNICAL SKILLS:

Software: MS Office(Word, Excel, Access, PowerPoint), Visio 4.0, Sniffer, Wireshark, Internet Applications, Clarify, Procomm Plus, XNG, ActiveView, TCOMS, F&E, Preside Site Manager, SecureCRT, Hyperterminal, Service Center, Zenoos

Equipment: Ciena OME 6500/3500/5200/5400 , Optera Long Haul/Connect DX, Alcatel, Quantum Bridge, Cisco 2900/3200, Luxent, Fujitsu FLM 2400, Tellabs 5500/6400, Cisco ONS 15454, Juniper MX10i/MX20/MX960/EX4200, Cisco 2600/3550/3750/6500 , Foundry, Cisco ASA, Juniper Netscreen

Electronics: Digital Multimeter, Modem, Digital Lightwave, Power Meter, Optical Spectrum Analyzer, OTDR, Fiber Characterization, BERT Testing. T - Carrier Testing, Fiber Scope

Protocols: TCP/IP, IPX/SPX, ATM, Gigabit Ethernet, SONETToken Ring, Frame Relay, DWDM, OSPF, EIGRP, RIP/RIPV2, BGP, VRRP, HSRP, Spanning-Tree, MPLS

Business: Accounting Principles, Cost Analysis, Telecommunications Planning (RFP), Network Management, Project Management, Circuit Design/Provisioning, IP Address Assignment

WORK EXPERIENCE:

Confidential

Senior Resident Engineer

Responsibilities:

• Provide network planning and engineering support for a large complex global infrastructure.
• Provide pre and post sales engineering and architecture support
• Live network troubleshooting with follow through via lab replication, escalation, and problem resolution
• Provide initial fault isolation, proactive maintenance and status of systems, circuits and networks
• Proactively monitor customer connections utilizing sophisticated network monitoring tools
• Ensure problems are satisfactorily resolved in a timely manner with focus on providing a high level of support for all customers
• Proficient in delivering product demonstrations
• Provide customer and mentoring
• Provide escalation support
• Support and participate in customer lab testing
• Develop customer specific installation and upgrade procedures

Confidential

VP Network Engineer Lead

Responsibilities:

• Provide network planning and engineering support for a large complex global infrastructure.
• Provide design recommendations for network optimization including recommendations on the selection of optical equipment to achieve acceptable performance levels that meet customer requirements.
• Develop high-level transport network diverse routing plans to include identifying protection schemes, and develop future architecture strategies by conducting detailed studies and working closely with optical OEM vendors.
• Provide technical engineering support to include analysis of optical link loss budgets and plans to perform optical fiber dispersion compensation.
• Design, engineer, and oversee telecommunication projects to ensure successful completion on time and within budget.
• Develop Engineering designs and detailed Engineering packages on per project basis.
• Evaluate and manage the implementation of new technologies and processes in Engineering.
• Prepare Request for Proposals/Quotes (RFP/RFQ) to vendors and contracted services.
• Specify and procure hardware as part of project implementation.
• Write detailed Methods of Procedure (MoPs) for implementation and maintenance activity.
• Provide Tier 4 On Call support

Confidential

Senior Network Engineer

Responsibilities:

• Provide Tier 3 support functions for network operations and assist in the determination and resolution efforts for the Confidential Global Network.
• Ownership, support, and execution of network change activities
• Remediate issues related to implementation and change events
• Coordination with architecture and security teams to ensure compliance with approved designs and policies Champion and resolve complex issues received from operations. Escalate to external vendors as required.
• Identify chronic problems and take action to identify and resolve them.
• Perform RCOA (Root Cause Outage Analysis) on network problems.
• Provide on-call support functions.
• Perform administrative requirements for various types of network devices Provide Layer1 technical sessions to the Confidential TOC.
• Ownership, support, and execution of customer on-boarding activities
• Ownership, support, and execution of network change activities
• Remediate issues related to implementation and change events
• Coordination with architecture and security teams to ensure compliance with approved designs and policies Layer 2 switching, trunking and spanning tree on Cisco or Foundry switches
• Layer 3 routing and NAT on Cisco or Foundry platforms
• Configuring and supporting Cisco, Checkpoint or Juniper/NetScreen firewalls * IPSEC VPNs

Confidential

Project Manager/Circuit Design Engineer

Responsibilities:

• Responsible for ensuring service delivery of optical circuits by creating initial design in Confidential d Confidential base, issuing ASR’s, tracking receipt of DLR’s and CDR’s, and ensuring circuit was tested and turned up.
• Work with vendors to verify monthly recurring charges. Verify disconnects were processed

Confidential C

Field Systems Engineer

Responsibilities:

• Responsible for the installation of various network elements to include Cisco, Nortel, Alcatel and Luxent customer premise equipment.
• Perform commissioning and provisioning of mentioned equipment prior to installation in order to set up trunking and virtual private circuits.
• Perform testing of DS0-OC192 circuits using Sunset and Acterna test sets.
• Complete necessary paperwork such as circuit ID assignments, Confidential code assignments, red lines and customer sign off forms.
• Work closely with engineering department to test and troubleshoot issues on a CRAN that was deployed on SONET, DWDM and ATM transport technologies.
• Work with engineering department to characterize and trace fiber spans using an EXFO OTDR.
• Provide 24/7 support to the Network Operations Center in order to resolve backbone and customer outages.