Summary

• Dedicated, service oriented, professional with Master in Computer Applications, having around 11 years of experience in the IT industry which includes around 4 years experience in implementation of BPM–PEGA/PRPC applications.
• Having 7 years experience in developing and supporting Java/Mainframe Applications.
• Strong skills in analysis, design, development, environment preparation, testing, implementation, maintenance and production support.
• Extensive knowledge in Migration, Deployment and Integration of PRPC, Java and Mainframe based applications.
• Experience in developing Work Flows, Rule based Business Process Management (BPM) applications on Pega Rules Process Commander (PRPC).
• Having extensive knowledge in Development and testing of Inbounds and Outbounds.
• Sound Skills in developing PRPC High Level Class structure, Rule set management and Performance monitoring (with SMA) using Pega Rules Process Commander (PRPC).
• Involved in Performance Tuning of PRPC Applications.
• Sound Skills in providing Production Support in fixing all kinds of severity Issues.
• Made extensive use of Connectors and Services in PRPC to integrate with the external systems.
• Has substantial experience in Insurance, Financial, HealthCare, Telecom and Retail services industry business processes.
• Created and maintained the use cases and the associated artifacts across the entire lifecycle of the project.
• Actively involved in fine tuning solutions and code reviewing.
• Good team player with excellent inter-personal communication, leadership and multi-tasking skills. Possess ability to adapt quickly to any type of environment.

Technical Expertise

Languages: C, C++, JAVA, COBOL, CICS, JCL
BPM: PEGA/PRPC 4.x and 5.x, CPM 5.2, CPMHC 7.2, AES 3.0
Web Technologies: XML, HTML, Java Script.
Web Servers: Web Logic, IIS, Web Sphere, Apache Tomcat.
Databases: DB2, Oracle9.x, MS-Access, SQLServer
Operating Systems: MVS, Windows XP, NT, 98 and DOS, OS390, Z/OS
Microsoft Office: VISIO, WORD, EXCEL, Power Point, OUTLOOK, Lotus notes.

Certifications

PRPC V5 Certified System Architect.
PRPC V5 Certified Senior System Architect.

Work Experience

Client: Confidential,Franklin Lakes, NJ

Role: PEGA Sr. System Architect

Duration: Jan 2010 – Till Date

Project Description
This Project was an initiative aimed at reducing complexity, terminating inefficiencies by enhanced automation and improving speed using Pega CPMHC frame work. The Workflow was a sub-project of the program tasked with implementing a technology-based solution for Patient Enrollment processing.

Roles and responsibilities:

As a PEGA Sr. System Architect

• Created technical Design documents and requirements documents on the basis of use cases.
• Implemented critical workflows part of day to day business operations, the workflows is crucial to success of the system, especially considering the PEGA guardrails.
• Involved in Design of Class Structure, Activities, Flows and Services.
• Designed and implemented complex user interfaces using Sections, Harness and HTML stream rules.
• Developed SOAP and HTTP Connectors ­to receive data from external systems.
• Migrated data instances and rulesets from development to UAT & Performance environment when needed.
• Worked on DB mapping, remote db connection, and other DB related operations.
• Involved in defect Fixing within the project.
• Used DRSs to allow parallel developments for different projects.
• Handled ruleset merge issues after development.
• Monitoring work progress using scrum methodologies (PMF).
• Assist in creating test plans and Performing Unit & Integration testing for the new Medco PRPC System.

Environment : PRPC 6.1 SP2, CPMHC 7.3, IBM Web sphere 6.0, Oracle 10g, XML, JavaScript,HTML, Java, Microsoft Visio 2007 and Windows NT.

Client: Confidential, Dallas, TX

Role: PEGA Architect

Duration: June 2009 – Dec 2009

Project Description:
Portal is one entry point for individuals served by Alere. Each touch (interaction) will support the individual in making the most appropriate health decision for them.
This portal is a hub to provide of variety of information, skills, and health experiences where participants are empowered and enabled to take care of themselves and their health. It will enable participants to connect to their coaches, nurses and other health providers.
The project focus initially will be on participants from English, Spanish-speaking cultures. It will eventually increase project global reach to extend to other languages and cultures, in particular, first German then to Chinese, Japanese and Indian.

Roles and responsibilities:

As a Pega Architect

• Actively involved and designed the architecture.
• Applying external styles sheets to GUI.
• Used localization to show screens in English or Spanish language.
• Worked on extensive performance tuning of the application.
• Involved in writing views and queries against ORACLE database.
• Coded and Mentored team in designing screens, customized reports.
• Lead technical PEGA team.
• Involved in coding of Internet Application Composer (IAC) components.
• Involved in design & development and approval of flows and business cases reviews.
• Specialized in PEGA Summary Reports and Out of Box Reports.
• Used content management in integration with PEGA to show various informational videos and informational documents.
• Involved in PEGA performance improvement initiatives.

Environment : PEGA5.5 SP2, MS Visio 2007, Java, JAVA Script, HTML, XML, Oracle 10g, Web Logic 8.0.

Client: Confidential, Detroit, MI

Role: PEGA / Mainframe Architect

Duration: Mar 2008 – May 2009

Project Description:
The process of deploying to investigate for Payments from the clients. This application provides for a more efficient way of automating the payments and billing system. It is more flexible in billing system application for applying finance to the customer. And also helps in addressing exception-related customer services, designed and implemented data and application classes, workflows, and built various business uses to perform complex business activities, to integrate with other applications using services and connectors.

Roles and responsibilities:

• Designed Workflows and implementation of the requirement following the Use Case documents.
• Worked with the Key Business People, Project Managers and Business Analysts to define business requirements for designing, testing and building Pegasystems solutions to meet those requirements.
• Creation of activities and steps for implementing core business logic.
• Developed Mainframe services to provide data to Pega
• Created the Business Process Flows in Pega PRPC.
• Created different complex user interfaces using Harness, Flow actions and Sections.
• Updating the class structures.
• Implemented Agents to implement the process automation.
• Performing peer code reviews.
• Implemented LDAP authentication.
• Assisting Team Leads in making decisions at higher level.

Environment : PEGA5.4 SP2, CPM 5.2 SP3, MS Visio 2003, Java, JAVA Script, HTML, XML, Oracle 10g, Web Logic 8.0.

Client: Confidential,Detroit, MI

Role: Java / Mainframe Architect

Duration: May 2007 - Feb 2008

Project Description
DaimlerChrysler Separation
Daimler Financial Services provides tailor-made leasing and financing solutions to promote the vehicle sales of the Daimler Group’s brands worldwide. LeMans is the lease management application for DaimlerChrysler. This application deals with the leasing and insurance of the vehicles.

Roles and responsibilities:

• Participate in analysis and requirement gathering to bring LeMans Application from Chrysler mainframe to Daimler Mainframe ,
• Create requirements documents for DaimlerChrysler separation,
• Develop applications using Mainframe technologies, including COBOL,CICS, JCL, VSAM and DB2,
• Preparing Project plans and estimations,
• Assist in creating test plans and unit testing for the new Daimler System,
• Extracting the Daimler Data from the Common Data base.
• Implement successfully on Daimler Side.
• Provide production support After Successful separation of DaimlerChrysler.

Environment : COBOL, JCL, DB2, IDMS, ISPF/TSO, CICS, Expediter, File-Aid, Endevor, Ezytrieve, VB, And MQ

Confidential,Australia.

Role: Mainframe Developer

Duration: July 2003 – April 2007

Project Description
Telstra is Australia’s leading telecommunications and information services company. Telstra offer a full range of services and compete in all telecommunications markets throughout Australia.
The Billing & Shared Services account encompasses some 90+ applications across a variety of mainframe, mid-range and desktop server platforms and utilizes a wide range of software environments and products. Applications in the Billing and Shared Services portfolio were previously supported by a mixture of Telstra in-house and external supplier application development teams,

The Billing application portfolio comprises those applications supporting Telstra’s billing processes. The major billing system, Flexcab and its supporting applications provide the core information required for Telstra’s printed and electronic bills for fixed telephone networks to government, corporate, and consumer markets and also support the billing structure for Telstra’s domestic wholesale customers.
Roles and responsibilities

As a Sr. Developer

• Involved in complete SDLC.
• Developed the technical specifications as per the business requirement.
• Developed and modified the COBOL/JAVA programs.
• Designed and developed both on-line and batch modules.
• Preparation of test data as per the requirement.
• Developed and Modified JCL/Procs for production and different test regions.
• Testing – test plan (unit/integration), test data creation and data analysis and testing.
• Handling & managing peer reviews various modules of the system.
• Conformance to the quality procedures of the organization.
• Worked in TSO/ISPF environment
• Worked on Version Control tool ENDEAVOR.
• Debugging online applications by using XPEDITOR.
• Updating and coordinating team issues and deliverables to the Project Manager.
• Preparing the documentation for various phases – traceability matrix, SRS, test plan etc in MS Word and MS Excel.

Environment : COBOL, Java, CICS, JCL, XPEDITOR, FILE AID–IMS, IBM UTILITIES, TSO/ ISPF, SORT, DB2 UTILITY’S, CoolGen ABEND AID, SPUFI, QMF, PANVELET, ENDEAVOR and MPP.

Client: Confidential,USA

Role: Java/Mainframe Developer

Duration: May 2001 – June 2003

Project Description
The Gap is a specialty retailer that operates stores selling Casual/ Fashion apparel for men, women and children. GAP is having the business through 3500 stores all over the world. (The United States, Canada, United Kingdom, France, Germany and Japan). GAP procures goods from Vendors, stocks them in Distribution Centers and supplies them to the stores depending on the demand. This project provides round the clock production support of legacy systems, application enhancements and re-engineering.

In This SCaN is a web-based system backed up by legacy Mainframes for tracking the goods supplied by vendors till it reaches the GAP distribution centers. In this we have Online part of ScaN and batch part of ScaN.

The Online part of the system is in JAVA, designed in swing/applet components. The middle tier is designed in FORTE which is a fully object oriented environment and runs in a distributed environment. The backend is DB2/CICS running on mainframes. The communication between JAVA and FORTE is done through CORBA while FORTE and DB2 communicates through TUXEDO invoking CICS transactions.

The Batch part takes the messages from the EDI which are sent by vendors and updates the SCaN. This is being done by hourly jobs run for various message types and updates ScaN for Various events like X-Factory, IN-DC for that shipment or Purchase order.

SCaN system is designed to raise alerts if any planned activities are not on track which facilitates in decision making for the ScaN users.

Roles and responsibilities
As a Developer was involved in

• Enhancement and Modifications according to the Business needs
• Fix/ Follow-up on Production Problems
• Analysis and Problem Prevention
• Providing ADHOC reports
• Coding and Unit testing of programs